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Huntington Beach Hyundai

Huntington Beach, CA

1.8
356 Reviews

16751 Beach Blvd

Huntington Beach, CA

92647

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Showing 356 reviews

September 25, 2024

Worst dealership sales experience ever. I found they had the exact vehicle I wanted online. I called them with the money to pay for it that day. I talked to SIX different people over the More

by msrachellomax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
RA
Sep 25, 2024 -

Huntington Beach Hyundai responded

This review is very concerning to read. We strive for professionalism and transparency in all our dealings, so it's disappointing to hear about your experience. I would like the opportunity to address these issues directly and ensure they are resolved properly. I will search for your contact information, but please also reach out at your earliest convenience. Thank you, Faris Oweini - General Sales Manager - 714-916-5456

September 14, 2024

My new car is great, I love it! But save yourself endless amounts of stress, issues caused by them that you’re left to fix on your own, time and money and never lease or buy it from More

by wicks_dignity0j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Castro
Sep 16, 2024 -

Huntington Beach Hyundai responded

Your feedback is deeply concerning, and I apologize for the stress and inconvenience you've experienced. We strive to provide excellent customer service at all times, so it's disappointing to hear about these issues. I'd like to personally assist in resolving this matter as quickly as possible and earn back your trust in us. Please reach out to me directly when you have a moment. Thank you, Faris Oweini - General Sales Manager - 714-916-5456

September 01, 2024

DO NOT BE MISLEAD AND BUY A CAR FROM THIS DEALER! !! Do not buy a car from this Dealer. Their ad says buy at sticker pricing. I am included in the group of buyers who have suffered through their immen More

by cjroles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mo Abdul
Sep 03, 2024 -

Huntington Beach Hyundai responded

This feedback is very concerning to receive. We strive for transparency and fairness in our pricing, so it's disappointing to hear about your experience with added fees. We'd like the opportunity to address this directly and make things right if possible. Please reach out at your convenience. Thank you, Faris Oweini - General Sales Manager - 714-916-5456

May 07, 2024

There is a reason that their BBB profile has a grade of "D-". Scam artists abound here. i spent two days negotiating a contract with this dealer and was told that lease end warranty would be included. More

by seanmosh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eman
May 07, 2024 -

Huntington Beach Hyundai responded

Sean, this feedback is discouraging to receive. We always aim for transparency and honesty in our dealings, and it sounds like there was a misunderstanding regarding the lease-end warranty. If you'd be willing to discuss this further, please reach out directly at your earliest convenience so we can work towards a suitable resolution together. Thank you, Faris Oweini - General Sales Manager - 714-916-5456

February 22, 2024

There is a terrible sales manager IMAN,who is very rudely dissuaded me from buying a car that I definitely wanted to buy. when I asked to remove added options and adjust the sales price he was like you must More

by nelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Iman
Feb 22, 2024 -

Huntington Beach Hyundai responded

Nelly, I'm sorry to read about your experience. It's important that our customers feel respected and heard at all times, so it's concerning to learn of the interaction you had with one of our managers. I'd like an opportunity to discuss this further and see how we can make things right for you - please reach out when convenient. Thank you, Faris Oweini - General Sales Manager - 714-916-5456

February 15, 2024

If I could give this dealership a score lower than one star I would have. The entire experience was horrible. This is a dealership that helps perpetuate the image of car salespeople and car dealerships as More

by ziemann
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Not Sure
Feb 16, 2024 -

Huntington Beach Hyundai responded

I'm truly sorry to read about your experience. We strive for transparency and respect in all our interactions, so it's concerning to see we've missed the mark here. Your feedback is important as it helps us improve and address any issues directly. If you're open to discussing this further, please reach out at your earliest convenience - I'd appreciate the opportunity to make things right if possible. Thank you, Faris Oweini - General Sales Manager - 714-916-5456

February 14, 2024

Bought a brand new Hyundai Kona for daughter on Jan 14. Communication with Sales folks went pretty well all up to the point we arrived there to look at the vehicle. Once we handed in the money everything f More

by AVAYARATH
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Anthony, Colin
February 09, 2024

I have always loved Hyundai and their service until today. My USB has not been working consistently since I purchased the car. Kept thinking it was my cords that were defective until I bought a verizon More

by huntingtonbeachconcierge
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
cant remember
Feb 09, 2024 -

Huntington Beach Hyundai responded

I'm sorry to hear how frustrating this USB issue has been for you. I certainly understand how inconvenient this can be, especially when it's a recurring problem. Believe me when I say that we want nothing more than to get this problem fixed for you, and I apologize if this process has been difficult. If you'd like to discuss this with me directly, please reach out using the email I've included below—I'm here to help. Thank you, Sam Ashteokenyan - Service Director sarkisa@hbhyundai.com

February 01, 2024

I do not recommend this dealership oil change and did not give sticker for next oil change had 10 am app and got out of there 3 hrs later.... More

by Mrs h
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
N A
Feb 01, 2024 -

Huntington Beach Hyundai responded

I'm sorry to read about your recent experience with us. We aim for efficiency and clear communication in our services, so it's disappointing to see we fell short during your visit. Please reach out directly if you'd like assistance or have any further concerns - we're here to help! Thank you, Sam Ashteokenyan - Service Director - sarkisa@hbhyundai.com

December 28, 2023

Dealer did not get back to me in a timely manner so I purchased my car elsewhere More

by Jer5099
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin
Dec 31, 2023 -

Huntington Beach Hyundai responded

I am sorry to see that you did not have a successful experience working with us. We never intend to inconvenience our guests, and I apologize for any lack of communication on our end. We will be sure to keep this in mind moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Faris Oweini - General Sales Manager 714-916-5456

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