
Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
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wow I got the car I wanted Genaro and Chris!!! gave me an amazing Deal I have a new car I can take my daughter in a long road trip on my brand new Jeep compass 4x4!!! 5 Stars all the way. amazing Deal I have a new car I can take my daughter in a long road trip on my brand new Jeep compass 4x4!!! 5 Stars all the way. More
Terrible dealership. They bait and switched me on a 2017 Toyota 86. They listed the car at about $22k and then it somehow has an ending price of $30k. That is literally above MSRP on a 5 year old car. The c Toyota 86. They listed the car at about $22k and then it somehow has an ending price of $30k. That is literally above MSRP on a 5 year old car. The car did not have any stand out features by the way. It was a base model without push start or auto lock features. Not only that, but they try to rob you too. I was planning to trade in my 2012 Acura TSX until they said they would buy it for $1k. This experience was extremely distasteful. I know Mike Harrington will see this and I’m telling you now your sales staff was also rude. The only pleasant experience here was meeting Yabi a new sales rep. I forgot the name of the person that took over for Yabi, but he was very rude. I ended up buying my 2017 Toyota 86 with a clean title and the technology package for below their original price. I also sold my Acura for 8 times what they offered me. I would avoid this dealership at all cost. Even if it means finding a private seller for the car you want. This dealership will try and milk you out of every possible dollar they can get. I’ve read multiple negative reviews on this dealership and their GM Mike will not own up to a single negative comment made to this dealership. Terrible leadership driven by greed leads to an even worse staff. I had an appointment on April 24 at 4 Pm for the red 2017 Toyota 86 (so the gm can’t use the excuse “i have no records of you purchasing or visiting the dealership” bs that he did with another negative review.) i hope everyone takes my review into consideration, even if you find the perfect spec car here, you can probably find it out of state and ship it to you and the cost would be lower than theirs. More
Purchased here in the past but this time was different. June 10 was the the day I Purchase a vehicle here the markup that they add with their "security system/paint protection" systems that they REQUIRE June 10 was the the day I Purchase a vehicle here the markup that they add with their "security system/paint protection" systems that they REQUIRE you to purchase. They use tactic these bait and switch tactics. Its a shame that such a large dealer would still price gouge customers like this. I called and asked them to remove all this protection systems amd they said they would but I just my finance papers with over 4K dollars of items I did t ask for. They made me sign one paper stating that they would remove the ADD one but they didn’t. Crooks! Never again More
This deakeship has some serious problems with the sales staff and I will avoid them if possible. Today July 5th I was ready to purchase a vehicle from the dealership that was recently publishd on autotrade staff and I will avoid them if possible. Today July 5th I was ready to purchase a vehicle from the dealership that was recently publishd on autotrader. My home is 2hrs fro mthe dealiership so I first call and talk to a sales represenatitive named Peter. He confirmed the availablity of the vehicle and I informed him of my 2 hrs drive. At the sametime I received an emial from another sale representative Kyle Gibbons. Once I arrived I asked for Peter but Peter had gone home, Other sales representatives started to mentioned different agent names and I was completely confuse of what was going on. Finally, Andy another sales representative offfered to walk the lot with me to find the vehicle. We didn't find the vehicle, so he checked with another sales representative who informed him that the vehicle was not yet sold but not on the lot. Andy asked him if he could bring it back for me to test drive and explained that i had just drove 2 hrs on holiday. I waited for over an hour and then I was told the vehicle had ben sent in for repairs due to a recall, which i couldnt find on the manufactures website. I knew something extrange was happing so after talkt to Jay he explanined that Peter and the other guys " were not part of his team" and that he didn't know why Peter had confirmed availablity of the vehicle. to make this experience worse, while I waited for the vehicle, I completed my credit application and my credit was pulled! in another effort to get claim my business. This is clearly an incentive issues they have in the way they structure their sales force, which creates for a horrible customer experience, and if you read other reviews you will find clear examples of the management issues this dealerhsip has. More
Buying this vehicle took a little time but well worth the efforts. Peter was a great sales person and did listen to my concerns and what my expectations where. Sakes manager was also great. efforts. Peter was a great sales person and did listen to my concerns and what my expectations where. Sakes manager was also great. More
My salesman, Jose Franco was great! Friendly polite attentive patient. This requires too many words. I am writing anything just too fill up space now. attentive patient. This requires too many words. I am writing anything just too fill up space now. More
GuysPlease stay away from this dealership. I can’t Guys Please stay away from this dealership. I can’t imagine how these people stay in business. Their advertisement of all used cars is absolutely a l Guys Please stay away from this dealership. I can’t imagine how these people stay in business. Their advertisement of all used cars is absolutely a lie . By the time you reach their showroom, the price would jack up to 4-6k more . Save yourself a trip from going there . It will simply be a waste of your time . I drove one hr . Honda Accord coupe 2015 was listed for $15500. Another Toyota Corolla listed for $13800. Guess what , price for Honda went up to 24k and Corolla 20k after me confirming the prices the evening before visit . They will add paint protection plan , theft alert GPS and all the crap . Stay away ! More
Bad customer service!! I asked for out the door price and sales manager wouldn’t provide it for me. Just kept saying pricing changes everyday and wouldn’t provide out the door price. I needed to know because sales manager wouldn’t provide it for me. Just kept saying pricing changes everyday and wouldn’t provide out the door price. I needed to know because I was out of state and didn’t want to waste anyone’s time. Meanwhile another dealership was able to provide the info I need and I bought my Jaguar F Pace. More
Arturo was very helpful since the first time we talked on the phone until the whole process was over . He answered every question I had on my lease and helped me save money! I highly recommend working with A the phone until the whole process was over . He answered every question I had on my lease and helped me save money! I highly recommend working with Art ! More