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Huntington Beach Chrysler Dodge Jeep RAM

Huntington Beach, CA

4.5
1,355 Reviews

16701 Beach Boulevard

Huntington Beach, CA

92647

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Showing 1,355 reviews

July 15, 2021

wow I got the car I wanted Genaro and Chris!!! gave me an amazing Deal I have a new car I can take my daughter in a long road trip on my brand new Jeep compass 4x4!!! 5 Stars all the way. More

by marcelogonzalez452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genaro and Chris , Mike Harrington
Jul 16, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

We appreciate the time you took to write about your experience working with us during your new car purchase. Providing exceptional customer service is our number one priority, and we are thrilled to hear Genaro and Chris helped you drive home in the right car for you. It means a lot that our service stood out to you, and we wish you safe travels in your new Jeep Compass 4x4!

July 12, 2021

Terrible dealership. They bait and switched me on a 2017 Toyota 86. They listed the car at about $22k and then it somehow has an ending price of $30k. That is literally above MSRP on a 5 year old car. The c More

by John N
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Corning, Mike Harrington, Marlon Tucker
Jul 13, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

John - This is a disappointing review to read. I assure you that we do strive for competitive, market-based pricing here, and I will be sure to share this feedback with my team and work to improve our communication going forward. I understand that you chose to take your business elsewhere, but if there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Mike Harrington - General Manager - 714-594-5350

Aug 10, 2021 -

John N responded

this was not market-based pricing because i was able to get the same exact car with nearly identical miles for $13,000 less than what you guys wanted from me. along with how rude your sales team (besides yabi) and gm were.

July 12, 2021

Purchased here in the past but this time was different. June 10 was the the day I Purchase a vehicle here the markup that they add with their "security system/paint protection" systems that they REQUIRE More

by romero6637
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrence
Jul 13, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

This review is disappointing to read. We strive to deliver top-notch vehicles at a great value, and it is concerning to hear that this was not better reflected in your time working with us. It is never our intention to mislead or inconvenience our guests, and I would be happy to speak with you to see if there is anything I can do to improve your experience. If you are willing to have that conversation, I am available to take your call. Thank you, Mike Harrington - General Manager - 714-594-5350

July 05, 2021

This deakeship has some serious problems with the sales staff and I will avoid them if possible. Today July 5th I was ready to purchase a vehicle from the dealership that was recently publishd on autotrade More

by cesarivangarcia
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Harrington
Jul 06, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

I am very sorry for the poor communication on our end, and for any frustration this caused you. It is certainly never our intention to waste the valuable time of our customers and it is disappointing that you didn't receive the attentive service we pride ourselves on here. I will be sure to share this feedback with my team in order to improve our processes for the future. If there is anything I can do to make things right for you, please don't hesitate to give me a call. Thank you, Mike Harrington - General Manager - 714-594-5350

July 05, 2021

Buying this vehicle took a little time but well worth the efforts. Peter was a great sales person and did listen to my concerns and what my expectations where. Sakes manager was also great. More

by Walter.Von Bargen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Jul 06, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Walter - Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Peter and the Huntington Beach Chrysler Dodge Jeep RAM team. Drive safely in your new vehicle, and we hope to see you back again down the road!

June 29, 2021

My salesman, Jose Franco was great! Friendly polite attentive patient. This requires too many words. I am writing anything just too fill up space now. More

by lgdebaun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Franco
Jun 29, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

We appreciate you taking time to post a review about your experience working with Jose. Thank you for trusting Huntington Beach Chrysler Dodge Jeep RAM with this purchase! We hope that you absolutely love your new vehicle.

June 27, 2021

Ace was great as was George George pricing was reasonable as well. More

by nvasundn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Azad
Jun 27, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Thank you for the five stars and positive feedback! All of us here at Huntington Beach Chrysler Dodge Jeep RAM sincerely appreciate it. Safe travels and come back again soon!

June 24, 2021

GuysPlease stay away from this dealership. I can’t Guys Please stay away from this dealership. I can’t imagine how these people stay in business. Their advertisement of all used cars is absolutely a l More

by akhan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Jun 24, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

I apologize for any miscommunication made on our end here. We strive to deliver a straightforward purchase experience for our guests, and it is never our intention to mislead them. I would appreciate the opportunity to speak with you to see what I can do to help straighten things out. I will not be able to locate your contact information from this review, so please feel free to give me a call if you are willing to discuss this further. Thank you, Mike Harrington - General Manager - 714-594-5350

June 23, 2021

Bad customer service!! I asked for out the door price and sales manager wouldn’t provide it for me. Just kept saying pricing changes everyday and wouldn’t provide out the door price. I needed to know because More

by crichardson2512
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Corning, Mike Harrington
Jun 24, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

This is a disappointing review to read. We do strive for competitive pricing and accommodating service, and I'm sorry that we didn't leave you with that impression. I will be sure to share this feedback and work to improve our communication going forward. I understand that you chose to take your business elsewhere, but if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Mike Harrington - General Manager - 714-594-5350

June 22, 2021

Arturo was very helpful since the first time we talked on the phone until the whole process was over . He answered every question I had on my lease and helped me save money! I highly recommend working with A More

by zErick27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo,Gonzalez
Jun 22, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback! We're happy to hear Arturo and our team were able to demonstrate our commitment to great service. We will be sure to let Arturo know you appreciated his attentiveness. Have a wonderful day! - Huntington Beach Chrysler Dodge Jeep RAM

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