Huntington Beach Chrysler Dodge Jeep RAM

Asad Chris, and Jason Helped me so much with my all Asad Chris, and Jason Helped me so much with my all online transaction tobe a disaster 😞 they overcharge me for extended warranty $4000 an Asad Chris, and Jason Helped me so much with my all online transaction tobe a disaster 😞 they overcharge me for extended warranty $4000 and another almost $4000 for a all package included a gps failure system that is garbage 🗑 wich I was not agree to and they insisted if you don't buy it we can't sale you the car thats BS , and the worst is that they act like they care about the customer but in reality they aren't, also was promise a set of mats and they just give the bear 🐻 look specially (ASAD) , if you go there make sure they don't overcharge you for sure never will buy again from that dealer wich the only good thing its the name Jeep 😡 More

I had called the dealership regarding the car I liked and when I went in to look at the car the sales representative told me a different price altogether with a $5000 ad on for $12000 car. This felt like a s when I went in to look at the car the sales representative told me a different price altogether with a $5000 ad on for $12000 car. This felt like a shear dishonesty.While the negotiation for the car the sales manager also got extremely loud and made fun of my budget. I felt extremely embarrassed and shaken at the same time. There might be better experiences for other individuals but for me this was nothing less than a nightmare. More

By far the worse experience I've had buying a vehicle at a dealership! Brian Lara over at the fleet sales department sold me a 2021 City van which I paid a deposit on. I came back a week later and was bate/ a dealership! Brian Lara over at the fleet sales department sold me a 2021 City van which I paid a deposit on. I came back a week later and was bate/switched with another van. Nonetheless, I took it anyway because it had rear parking sensors. On the day I was making my payment and going through paperwork and credit and all that stuff, it took three hours to get through everything. Towards the end, he argued and fought with me about not downing a stupid app on my phone that is part of Chrysler / dodge's marketing scheme. I told him I don't want to do it and why is it a requirement? He told me he was being forced by management or he would get fired. I told him that's not my problem, there is no law that states I am supposed to download an app. But anyway, I downloaded the stupid app but then he tries to force me into signing into the app so he can take a screenshot of it and show it to his boss for proof... what??? Are you kidding me? I am NOT doing that! long story short, he begins to threaten me that he will reverse the transaction if I didn't do it. I told him that you already have my signatures and ran my credit and took my deposit and I already wasted 3 hours of my life in your xxxx office and that I will lawyer up if he does it. He comes back after talking to his boss and tells me I will receive NO support from dodge if I don't do it and I said I don't need it. As we walked out to get the car, he starts yelling at me for not allowing me to do his job. What job? I gave you a deposit, you ran my credit and I am approved to take the car. You did your job. Now you're forcing me to download a stupid app and prove to you that I am signed up with it. In which law or rule book does it say I HAVE to do that? Brian Lara NEEDS to be FIRED! Don't bother with this dealership.. avoid at all costs!! More

Prashant was really helpful thanks for all your information and patience with us truly happpy with the experience information and patience with us truly happpy with the experience More

Bought a car over the weekend a had a perfect experience. Got me in and out of the dealer in a couple hours and I am satisfied with my purchase. I will definitely be coming back! Got me in and out of the dealer in a couple hours and I am satisfied with my purchase. I will definitely be coming back! More

Ace is the best. big brrr brrrrrrrr! thanks for all your help my man! keep rocking Ace! help my man! keep rocking Ace! More

Ace was a great at accommodating the wants and needs with my budget, he has a great knack of listening. my budget, he has a great knack of listening. More

Typical sleazy salesman, tell you one thing then change it up when you sit down to buy. Don't believe a word they say. it up when you sit down to buy. Don't believe a word they say. More

Had a great experience over at hb jeep. If you are looking for a vehicle to buy or lease look no further than Huntington Beach! Ask for Taylor he will take care of you! looking for a vehicle to buy or lease look no further than Huntington Beach! Ask for Taylor he will take care of you! More

Where do I start? First, used car sales associate Drew told me the price listed $21,496 for a used 2017 Honda Accord on the CarGurus website was inaccurate as the price listed was $7,500 lower than the ac told me the price listed $21,496 for a used 2017 Honda Accord on the CarGurus website was inaccurate as the price listed was $7,500 lower than the actual price of the vehicle $25,896 and did not include an additional fee of $3,500 for accessories. Mind you CarGurus only lists pricing information provided to them from dealerships. I stood firm on the price and was then told about the $3,500 fee for additional features that I refused to pay. Next, prior to test driving the car I inquired about the battery which showed signs of corrosion. Drew had no answer. After test driving the car I again inquired about the battery and even asked if someone would take a look at it which sales Associate MD did. MD assured me the battery corrosion was just normal wear and tear and even said his battery looks exactly the same. I decided to purchase the car but couldn't take possession immediately because the car wouldn't start. The battery that sales associate MD said was normal wear and tear was dead. The General Manager "Lasso" assured me the battery would be replaced, however after receiving my down payment he said it's the mechanics discretion to determine if it needs to be replaced. The following day (Monday) I picked up the car. Finally, on Tuesday I called the dealership because there is a crack in the windshield. I again spoke with "Lasso" the General Manager and informed him of the crack which happens to be a safety issue. "Lasso" admitted knowing about the crack prior to selling the vehicle (something he nor the sales associate disclosed nor was it disclosed on the vehicle or anywhere else), "Lasso" said that was the reason the car was sold for the price listed on CarGurus, he refused to have it repaired, he refused to provide his first or last name, and then hung up on me. I forgot to mention that both Drew and “Lasso” promised to reimburse me for the Uber I had to take to Huntington Beach from Pasadena to pick up the car but did not If you're thinking about purchasing a car from them reconsider or just DON'T DO IT. STEER CLEAR OF THIS DEALERSHIP! More