
Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
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Fadi was amazing . He made it easy and possible for us to walk out of there with the car I wanted and the deal best for us He made it easy and possible for us to walk out of there with the car I wanted and the deal best for us More
I got my lease for over 2 years ago David called me and setup an appointment for me to come in to trade in my car and he was definitely ready for me with all the option he has and he was well prepared for setup an appointment for me to come in to trade in my car and he was definitely ready for me with all the option he has and he was well prepared for my appointment made things happen and none the less Abier and MD are the best managers at HB Jeep! Recommend this to all locals and More
BEWARE! !! I ordered a car back in December. Was given a Price Order Confirmation. When I asked about the actual price, I was told all you gotta do is wai !! I ordered a car back in December. Was given a Price Order Confirmation. When I asked about the actual price, I was told all you gotta do is wait. A week later I was contacted and told I need to place a deposit. I paid a deposit and saw that my POC had gone up due to Ram raising prices. Again I asked about the actual price, again I was told won't know til it shows up. 9 weeks go by waiting on my order. With the VIN I was able to track where my truck was in the process. Each time I asked the dealer about the status, I was given very vague answers, fortunately I already had the answers. This should have been a red flag about how customer service was going to go. 6 days before the truck shows up, the dealer finally wants to discuss pricing. Sticker Price + $10,000 Market Adjustment + $4500 Dealer "Premium Package" in addition to normal taxes and fees. At no time was I notified of the $15000 over sticker, nor was any of that disclosed. I was told that the price would probably come down when the vehicle was delivered. The vehicle showed up and I was asked to come in and finalize the deal. When I arrived the vehicle hadn't been through the Pre Delivery Inspection, nor had any of the Dealer's "Premium Package" been installed. We finally started talking numbers, and they wouldn't budge from Sticker + $4500 Premium Package, although they lowered the Market Adjustment to $5000. They wanted me to pay over MSRP/Sticker. Sorry, but depreciation on vehicles happens and I refuse to be upside down before I even sign the contract. They were all too happy to refund my deposit and I walked. When I told them what the dealer down the street was offering, they said "no dealer is going to make that deal. They will do just like we did and add $10,000 to the price at the end". Pretty much admitting to the shady sales tactics. Plus now they have a vehicle on the lot that they would not have been able to get by ordering through proper channels. They have been reported to Ram for deceptive sales practices. If you must purchase/order a vehicle here.....make sure you get a signed sales order with a price. More
OMG! Drew needs a promotion like yesterday! He literally walked me through the smoothest car buying process of all time. There’s no way this kid only knows how to sale cars! He doesn’t just sale the dream, walked me through the smoothest car buying process of all time. There’s no way this kid only knows how to sale cars! He doesn’t just sale the dream, he brings it to reality! 💎 so grateful More
I was in the HBDodge service department and left my car there for three days to find out they replaced my key fob that was working fine and replaced a sensor that was not the problem I came in for. I’ve ne there for three days to find out they replaced my key fob that was working fine and replaced a sensor that was not the problem I came in for. I’ve never been so ripped of in my life and how I was treated was a joke. I will never go to that dealership again especially the service department. Thanks for being an xxx Vic. It was a pleasure to write this review. More