Huntington Beach Chrysler Dodge Jeep RAM

Tried to start my brand-new Jeep on Sunday it wouldn’t start. I called the dealership several times with no answer. Finally reached someone named Greg, who was rude, unprofessional, and borderline discrim start. I called the dealership several times with no answer. Finally reached someone named Greg, who was rude, unprofessional, and borderline discriminatory. When I gave him my Spanish name, he said he couldn’t understand me, called me “Juan,” and after I corrected him, he literally said “f*** this” and hung up. When I finally got help Monday, Anthony was respectful and actually tried to help the only person there who seemed to care. Everyone else acted like they just show up to collect a paycheck. The communication at this dealership is absolutely terrible no one knows what’s going on, and no one takes responsibility for anything. When I went to pick up my Jeep, the receptionist told me that if it wasn’t parked in the front, I’d have to walk around the entire lot or back area myself to find it because she had no idea where it was. Completely insane and beyond unprofessional. My Jeep had two faulty batteries with only 300 miles, and while that’s not their fault, the way they handled everything was an absolute disaster. Avoid this place they do not respect their customers, care about service, or deserve your business. More

I had an amazing car-buying experience thanks to our salesman, Ben. He was knowledgeable, friendly, and made the entire process smooth and enjoyable. salesman, Ben. He was knowledgeable, friendly, and made the entire process smooth and enjoyable. More

I call a day before to drive 100 miles for nothing, asked for 3 cars availability and went to the dealership to check them out, the 1st car was ready but i did not wanted to change to an electric car the for 3 cars availability and went to the dealership to check them out, the 1st car was ready but i did not wanted to change to an electric car the 2nd car was on the Bodyshop the 3rd car there were unable to find the keys, the car was used and dirty almost 3 days after no response or call back from them. bad experience. More

T wayne helped me with the car purchase made it very easy 10/10 recommend Thomas clark 10/10 recommend Thomas clark More

By far the WORST car buying experience I've ever had. Stay away from this dealership. I recently bought a used Gladiator and signed a 7-day option agreement leveraging my pre-approved BofA loan. I got th Stay away from this dealership. I recently bought a used Gladiator and signed a 7-day option agreement leveraging my pre-approved BofA loan. I got the check mailed to them within 3 days, signed and certified by finance manager Robert Robert never processed the check, left it on his desk. After 7 days, their financing kicked in and I had two auto loans for identical values under my name. I called every day fir two weeks and was unable to get a capable human on the phone. I fin ally spoke to their Sr. Manager Jacob, and he said I needed to have BofA send another check within 48 hours, which was impossible. I got stuck with their lender at a higher APR. A bunch of scammers and weasels at this dealership. Don't waist your time here. Also... their dealer add-ons are NOT optional. Finance manager Danny pinned me for $4k of "optional" paint protection and security system. I walked out the door, they came to get me, and they lowered the price, but Danny assured me that I MUST purchase these extras as they are already installed. This dealership is full of scammers. The only reason I bought from them was the particular used vehicle was exactly what I was looking for. But the sales process was a NIGHTMARE. Can I leave a zero star??? More

Nathan was so helpful when we bought our car he was very accommodating to our family. He explained everything that we asked and was very friendly. We could have not asked for anybody better to help us buy a accommodating to our family. He explained everything that we asked and was very friendly. We could have not asked for anybody better to help us buy a retirement car for my dad. More

Daniel was great. Made the process smooth and seamless. I would recommend this his dealership to friends and family. Made the process smooth and seamless. I would recommend this his dealership to friends and family. More

By far the worst experience l've had trying to purchase a vehicle. Started about 3 weeks to a month ago contacting them to purchase an 2019 Audi Etron. Being out of state was trying to reach a manager to mak vehicle. Started about 3 weeks to a month ago contacting them to purchase an 2019 Audi Etron. Being out of state was trying to reach a manager to make a concrete deal fly out next morning and get the car cash. Yesterday was the first time I spoke to a manager and the first thing he did was trying to sell me a $7500 add on package they add on at their dealer after multiple times declining with other sale associates. Was also told they won't sell me the car cash and would have to finance trough them. (Kyle) This dealer is a SCAM!!! Very unprofessional and they are in the business to screw customers. They don't call back when they say. It's a click bait. Don't waste your time. More

I walked around this lot and met someone named Kyle who greeted me kindly. He explained the offers and also helped guide me on the right direction and what to look out for when buying a car. Main part I re greeted me kindly. He explained the offers and also helped guide me on the right direction and what to look out for when buying a car. Main part I really liked was that he wasn’t too pushy as other car salesman can be. Thanks Kyle! I’ll be sure to stop by again. More

I had an extremely disappointing experience with Danny Mendoza and Art Gonzales. They were unprofessional, disrespectful, and condescending throughout the process. You would expect this kind of arrogance Mendoza and Art Gonzales. They were unprofessional, disrespectful, and condescending throughout the process. You would expect this kind of arrogance from a top luxury brand, but instead, it came from a dealership selling used vehicles at Dodge. To make matters worse, they tried to tack on nearly $7,000 in unnecessary add-ons to a used vehicle. In my opinion, this is deceptive and dishonest sales practice. I strongly recommend avoiding this dealership and saving yourself the frustration More