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Huntington Beach Chrysler Dodge Jeep RAM

Huntington Beach, CA

4.6
1,341 Reviews

16701 Beach Boulevard

Huntington Beach, CA

92647

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Showing 1,341 reviews

February 19, 2023

It was initially difficult to get a deal done. I kept getting bounced around from person to person. Once I got someone who could actually make the deal, the experience was great. It was ultimately More

by Jacob.a.gottlieb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hermosillo, Danny Mendoza, Daniel Suarez, Marco, Wally
Feb 21, 2023 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Jacob, while it is gratifying that you were satisfied with your purchase in the end, we apologize for the hiccups along the way. We strive to provide smooth and seamless experiences to our guests and we will use your feedback to improve. In the meantime, if there is anything else we can assist you with, please be in touch. Thank you, Mike Harrington - General Manager - 714-594-5350

Feb 21, 2023 -

Jacob.a.gottlieb responded

I appreciate the quick response, Mike and as such increased my review to 4-stars (and fixed a typo). In the end, I am very happy with my purchase despite these hiccups and would consider purchasing from you again. Thanks

Feb 21, 2023 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Thank you so much, Jacob, for taking the time to speak with our team and update your review. We appreciate your kind regards for Mike, and if there is anything else we can do for you, the Huntington Beach Chrysler Dodge Jeep RAM team is ready to take your call.

February 15, 2023

Victor H was extremely helpful! He was honest with all the car pricing and vehicle history. He made sure I got the best deal and I left extremely satisfied with my purchase! More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor h
Feb 15, 2023 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Thanks for the great feedback, Michael! It is exciting to hear that Victor found you an awesome deal. Enjoy the new ride!

January 31, 2023

Bought my Honda civic from Ernesto! He did a amazing job and helped me aquire my first car. Thanks for the great customer service. More

by kyle68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto
Jan 31, 2023 -

Huntington Beach Chrysler Dodge Jeep RAM responded

It's great to hear that we had what you were looking for! Thanks for giving Ernesto a shoutout. We will be pleased to hear you're enjoying your new Honda Civic. Drive safely!

January 31, 2023

Ernesto did a great job! We got our Toyota RAV4 that we wanted and left the dealership within a short period! Thank you! More

by jeffreysh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto
Feb 01, 2023 -

Huntington Beach Chrysler Dodge Jeep RAM responded

We are delighted to hear that Ernesto helped you secure a great new Toyota RAV4! Thank you for trusting Huntington Beach Chrysler Dodge Jeep RAM with your business!

January 31, 2023

I had an awesome experience and our salesman Victor he was very informative about the vehicle. He really knew about the car and guide us through all the tips and features one we purchased it. More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
Jan 31, 2023 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Thank you for your confidence in Victor and our team! We appreciate your positive feedback here at Huntington Beach Chrysler Dodge Jeep RAM. Have a great rest of your day!

January 31, 2023

Best and easiest car buying experience ever! Vic was very quick to reply to my inquiry about the car we found online and great about responding to my questions throughout the whole process. We l More

by Alfredo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hermosillo
Jan 31, 2023 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Thanks for the 5-star review of Vic and our team! We appreciate your support and hope to see you next time! -- Huntington Beach Chrysler Dodge Jeep RAM Team

January 30, 2023

Gave this dealership a shot and honestly was a Great experience. Ernesto did his best and got us our car without being overly pushy. Thank you! More

by xavier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto
Jan 30, 2023 -

Huntington Beach Chrysler Dodge Jeep RAM responded

This review means a lot to us! Thank you for choosing Huntington Beach Chrysler Dodge Jeep RAM and for sharing your thoughtful feedback about Ernesto. We hope to see you again!

January 26, 2023

Victor provided excellent customer service he was very helpful he made sure everything was great before purchasing my car he walked through the process made sure I was comfortable he made it easy for me, More

by Maggiebarragan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
Jan 27, 2023 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Maggie, thank you for the review! We are so glad to hear that Victor delivered such a successful purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again Huntington Beach Chrysler Dodge Jeep RAM!

January 25, 2023

Armando Ubario, Thank you! This is my second car with you. I appreciate your hustle more than you know. Everyone was beyond professional and pleasant. Greatest experience e More

by jessicaa2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Ubario
Jan 26, 2023 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Thank you for sharing your appreciation for the Huntington Beach Chrysler Dodge Jeep RAM Team and giving Armando a shout-out! It was our pleasure to deliver an exceptional experience. Take care!

January 23, 2023

Update: As of Feb 11 I have tried multiple times to reach out to the dealer to see how they would like to move forward with offering me something to make up for the Transmission on my Jeep blowing up within More

by Ccowling11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter, Daniel, Mike Harrington
Jan 24, 2023 -

Huntington Beach Chrysler Dodge Jeep RAM responded

I'm disappointed to hear about the issues you've run into with your newly purchased vehicle and that my team hasn't been more responsive. Your frustration is certainly understandable and I apologize for any trouble you've had trying to remedy this situation. I think it would be best if you and I spoke directly so we can work towards a solution. Since I am unable to find a good number to reach you from this review, I welcome you to give me a call. Best, Mike Harrington - General Manager - 714-594-5350

Jan 24, 2023 -

Ccowling11 responded

Mike, thank you for the response. Unfortunately I don’t feel comfortable talking to anyone on the phone. I would like everything in documentable form. Feel free to email me at ccowling11@gmail.com. Also, I know your dealership has my number. They have been texting me the last two days.

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