Huntington Beach Chrysler Dodge Jeep RAM

I focused on this dealership because it was close to home and the website was excellent. It actually had information online about the vehicles (photos, rebate info, invoices and stickers). I first stopped by and the website was excellent. It actually had information online about the vehicles (photos, rebate info, invoices and stickers). I first stopped by the dealership a month before I purchased my Jeep at this dealership. Erick was very personable and friendly. I didn't feel like he was pressuring me to make a purchase. He was the reason I ended up going back and started getting serious about a new vehicle. After that first visit I did call back to the dealership and ended up speaking with someone else, first name of Chris. That interaction left a bad taste with me. I would have gone to a different dealership if I had to continue the deal with that person. The interaction with the dealership at first was touch and go. I showed interest and wanted to trade in my vehicle. Edmunds.com showed a vehicle of the year I owned and in the condition with the low miles and options should be around $5600 trade in (not resale value). The first offer from the dealership was at $3500. After I called back, the same day the next offer was $4000. I felt like I was paying for this "internet discount" that the website had by them lowering the value of my trade in. When I was able to finally make a deal I was happy with, the dealer ship came up on the trade in to $5000. I felt this was fair and I was comfortable with the deal. If it hadn't been for Erick being friendly and helpful I don't think I would have continued with the process. I would have just kept the car another year. It's been a month after the sale and I love my Jeep and I'm glad I made the purchase. More

I was in the market for a 2012 Jeep Wrangler Unlimited Sahara. After checking all of the local dealership's websites, HB Jeep had the lowest sale price. I called to confirm the price and inventory to make Sahara. After checking all of the local dealership's websites, HB Jeep had the lowest sale price. I called to confirm the price and inventory to make sure it wasn't a bait & switch. One of the discounts being applied to the sales price was for military only, of which I'm not, so that got added back to the price. However, even after adding back that discount, they still had the best price in South Orange County. I never felt that my salesperson, Semir, was being pushy or applying any pressure. It was more like he was just showing off stuff he had; if I liked it great; if not, no worries. Before I select which one I wanted, they had already made me an offer on my trade in, which was KBB full value for the condition my old car was in. After picking the Jeep I wanted, I then dealt with Mike in their financing department. Mike was very easy going; probably because Jeep was offering 0% APR for 36 months, so there wasn't much to figure out. He did his usual of offering a few up-sells, pricing them in both cost and payment. I picked what I wanted and spent about 20 minutes on paperwork. When that was done, I went to pick up my new baby, and they had a guy from their shop (didn't catch his name) spend another 30 minutes or so walking me through every button and feature. I thought that was a great touch! All told, I was in and out in less than 3 hours, got a fair price for my trade in, and a great price for a new Jeep. I was thoroughly pleased. As a postscript, when I got home, I realized that I forgot to remove my personalize plate cover from my trade in. I called them and they said they would find it and mail it to my house. How cool is that? I would definitely recommend them to anyone. More

We were directed to this dealership by a third party. Mr. Roufaeil was very attentive and followed up on a regular basis. The transaction was smooth. Mr. Roufaeil was experienced and competent. Mr. Roufaeil was very attentive and followed up on a regular basis. The transaction was smooth. Mr. Roufaeil was experienced and competent. More

Ron and Chris were both great to deal with,and very informative about the new vehicle I was purchasing. I talked to Chris on the phone before I came to the dealership, just to confirm the great price t informative about the new vehicle I was purchasing. I talked to Chris on the phone before I came to the dealership, just to confirm the great price they had advertized on the internet. The price was real, so I went down there. Chris was busy with another customer when I got there, so he had Ron show me the new Liberty I had talked to him about. Ron took me for the test drive, and showed me all the features. He was very informative, and obviously knew the vehicle inside and out. The third person I had to deal with was not as fun. They sent another person to set up the deal we me (trade-in, payments, etc.). In short, after three hours of negotiating (which I thought was totally un-needed), we agreed on the trade value of my vehicle, which was within a stones throw of Keley Blue Book, maybe even a bit better than I was hoping, since you never really get what KBB's value is. It would have been much easier if they would have made a realistic offer from the start. I guess that's where they try to make up for those low prices they offer. All ended well, and I am a happy customer. My only suggestion is if you do go there with a trade, print out your KBB value, and if possible, get a written quote from Carmax, it may save you alot of time. The prices they list on the internet are real, and they never tried to "adjust" them at any point in the deal, great prices. I would deal with Chris or Ron again without question, they are good people. More

Great, painless, straight forward, no B.S. experience buying a new 2012 Dodge Challenger SRT 392. My salesman was Bill Saylor, and he was great in following up with phone calls to questions, and communic buying a new 2012 Dodge Challenger SRT 392. My salesman was Bill Saylor, and he was great in following up with phone calls to questions, and communication. I found the best price in SoCal for this car which was fully loaded with all options on their website. I thought the price was too good to be true, and I live 50 miles away, the last thing i wanted after driving an hour and a half with traffic is to find out the price was a bait and switch, or they didn't have the car they advertised. This was NOT the case. From my first call to Bill to inquire about the car, he confirmed the price advertised was what the car was to be sold as. No haggling, ZERO pressure to buy. As I said the price was too good to be true, 7K less than every other dealer in my area, so I was waiting for deal to get "upsold" or have hidden fees like VIN etching, or dealer prep fees.. But nothing like that ever happened, every thing was very transparent in the deal, and all questions where answered, with out any pressure to upgrade to other features like extended warrantees. They did offer, but you only have to say your not interested once, and it never came up again. The whole team was very relaxed, and professional including the finance lady (forgot her name, but she was great too). Thanks again Bill Saylor, and Huntington Beach Chrysler for making this a great, stress free car purchase! More

Richard Ambrose 'SALESMAN OF THE YEAR', My brother almost died in car crash. The JEEP he put him in saved his life. Thanks to JEEP & Richard. God bless. died in car crash. The JEEP he put him in saved his life. Thanks to JEEP & Richard. God bless. More

i was very pleased with the overall service provided to me by Dean and the dealersship. i enjoyed working with Dean in finding my new vehicle. The process was unlike my experiences in the past. i like the me by Dean and the dealersship. i enjoyed working with Dean in finding my new vehicle. The process was unlike my experiences in the past. i like the "no haggle" approach. the price of the vehicle was exceptional! More

Erick was great, very kind and helpful. The assistant closer was rude and poorly presented himself. He left us with a bad taste in our mouth. He smelt like smoke, was wearing unprofessional clothing, and closer was rude and poorly presented himself. He left us with a bad taste in our mouth. He smelt like smoke, was wearing unprofessional clothing, and told us he didn't even like cars. I'm not normally hard on people, but if I didn't feel like I got a good deal on my car I would have left the dealership because of this worker. More

Let me just start by saying: Dan is awesome! After a Let me just start by saying: Dan is awesome! After a less than satisfactory visit to another dealer in Long Beach we were a bit discouraged but af Let me just start by saying: Dan is awesome! After a less than satisfactory visit to another dealer in Long Beach we were a bit discouraged but after some thought decided to give just one more place a try. We searched the internet and found the Dodge Charger we were looking for at a really great price at HB Dodge Chrysler Jeep Dealer. We arrived at this dealership and Dan Powers greeted us right away and hurried along to find us the exact car we were looking for. We had already had a test drive at the dealership so we went right into his office to work out a deal to trade our car in for. The team or "cast" (as Dan calls them) worked very efficiently to get us a great deal in the price range we were looking for. Dan was so nice and engaged us in good conversation the whole time. Of course (as anyone who buys a car knows) buying a car takes a bit of time to work out but Dan and staff made time fly. Dan was very thorough and made sure we knew about all the cool features of our new car. They also made no fuss over our two young children getting restless & running havoc. We felt super comfortable. Overall we would give this place a 5+ star rating. More if we could. We loved Dan, I wanted him to take him home but the dealership wouldnt let me! Haha=) We look forward to working with Dan and his awesome hat again in the future! More

Richard and Jim were awesome! They were super nice and personable guys! Really let me take my time with such a major purchase. I never felt pressured or annoyed like I usually do with other sales guys. I personable guys! Really let me take my time with such a major purchase. I never felt pressured or annoyed like I usually do with other sales guys. I have bought 3 cars from HB chrysler/jeep/dodge and recommend them all the time! More