Huntington Beach Chrysler Dodge Jeep RAM

When I took my 2005 PT Cruiser into HB Chrysler/Jeep I expected the worst. You know, any time one has to go to a dealer they expect to come home in a barrel. My battery light was on so I assumed it was go expected the worst. You know, any time one has to go to a dealer they expect to come home in a barrel. My battery light was on so I assumed it was going to be an expensive trip. It turns out that it was rather expensive but not for what was done. My 'B' wiring loom had gone bad. Rick Berry was my service man and when I got the bill it was $140 less than the original estimate. Rick told me the repair technician was able to repair a part and thus did not need to order a new one. Both of the service people I spoke with were more than helpful. I would recommend anyone to visit the HB Chrysler/Jeep service dept. for anyone looking to have their vehicle serviced or repaired. This is not my 1st visit as I've been here to buy parts for my Cruiser. Parts department is great too. But I couldn't speak more highly of my service man, Rick Berry. Wow, what customer service!!! I couldn't be happier wit my experience, Pat McBride More

An AMAZING story!!!! A week ago my family bought a An AMAZING story!!!! A week ago my family bought a Chrysler Town and Country. It was a great van and great experience. We bought the van for th An AMAZING story!!!! A week ago my family bought a Chrysler Town and Country. It was a great van and great experience. We bought the van for the purpose of converting it to accommodate my son who is in a wheelchair. Two days after buying the van, tragically my Son passed away. So here we were with a van that was too big for our now very small family with payments that would not be affordable. We called the dealer a day later to see what they would be able to do. (If anything) We talked to Ross Helman, the Executive Sales Manager. He was amazing. Extremely compassionate and sensitive to our situation. He offered to unwind the deal and return all the cash that we had paid with no obligation to buy another vehicle from them. Incredible! Well I still needed a car, just one more affordable. They let me look around by myself and pick something else that I was interested in. I came back, they applied all the same financing and discounts I had negotiated for on the last car. Ross helped me get to a manageable payment. Erick, from sales helped the paperwork go easily and quickly, no pressure for anything treating things as sensitively as possible and Samir, one of the finance guys got things finished off without trying to push any of those things that finance guys usually do. They were all extremely compassionate and sensitive to the situation. I dreaded the thought, the day before my Son's funeral services, having to walk in and negotiate for another vehicle. They made things so easy. The bottom line is that the Dealership stepped up and did the right thing. So hard to find these days in the crazy world of business, especially the car business. They could have made me keep the van and it would have been at no fault of their own. They didn't and really helped me out. For that I can see why I will be loyal to them for a long time to come. Thanks Russ for really helping us out. Amazing!!!! More

Best priced jeep/dodge/Chrysler cars in the state great staff too. They worked hard to get me in with a payment I was comfortable with. I will definetly being going back in the future! staff too. They worked hard to get me in with a payment I was comfortable with. I will definetly being going back in the future! More

So easy at this place. Went in without an appointment but asking for Chris, who had been praised in reviews I read online. We looked at cars while waiting a very short while for Chris. He was great, an but asking for Chris, who had been praised in reviews I read online. We looked at cars while waiting a very short while for Chris. He was great, answered all questions, recomended things, was very personable and very pleasant. Our purchase of a used car was quick, the price was right and we were not pressured to buy anything else. More

I received my quote using the Internet site Car Woo. I received the best quote from Huntington Beach/Brian Hopkins. I received several quotes but ultimately HB got my sale. Initially another local deale received the best quote from Huntington Beach/Brian Hopkins. I received several quotes but ultimately HB got my sale. Initially another local dealership gave me a better quote but Brian agreed to match it. He was extremely pleasant to deal with and actually ordered my car just the way I wanted it at no additional cost. I will never go anywhere else to purchase a Jeep or Chrysler. They are definitely #1 in my book! Thank you Brian! :-) More

Showed up at the dealership without an appointment and started out with Clint. He showed us a few vehicles and helped us find nearly exactly what we were looking for. After the test drive, Clint needed started out with Clint. He showed us a few vehicles and helped us find nearly exactly what we were looking for. After the test drive, Clint needed to go help another customer who had an appointment, and he handed us off to Chris. The handoff was seemless, and Chris did a great job in helping us get the paperwork completed and adding on the two "must-haves" that weren't included on the vehicle as it was on the lot. Plus, he was able to get everything done while we waited. That was important, as we drove nearly 50 miles from our home and did not want to have to return to pick up the car. And the price was great! Overall, a great buying experience. I will highly recommend this dealership in the future. More

Chris P. is AMAAAAAAZING! We had visited at least 15 dealerships before coming to HB Dodge and Chris P.made our experience THE ABSOLUTE BEST! From telephone contact, to our visit to the lot, to finding dealerships before coming to HB Dodge and Chris P.made our experience THE ABSOLUTE BEST! From telephone contact, to our visit to the lot, to finding and purchasing our new vehicle, Chris P. made every transition seamless and stress-free. It was an absolute joy working with him. He is, without a doubt, the nicest, most helpful, and personable person that we have dealt with..... EVER! I just can't express enough how much we appreciated him and enjoyed meeting and doing business with him. THANK YOU, CHRIS!!!! More

Extremely happy that the service person checked to see if the service was covered in my extended warranty. Prior service rep Jeff tried to charge me $500 for service that was covered under the warranty. the service was covered in my extended warranty. Prior service rep Jeff tried to charge me $500 for service that was covered under the warranty. More

After going to about 8 different Jeep dealer's in Southern California [including the Huntington Beach one twice], I returned and dealt with Dan Powers. Let me tell you; after visiting the first time Southern California [including the Huntington Beach one twice], I returned and dealt with Dan Powers. Let me tell you; after visiting the first time and dealing with a different associate I was hesitant and not looking forward to going back, but did on a whim. Best decision I've ever made. Dan made me feel comfortable and I trusted him immediately [which as you may know, is difficult to find in a car salesman]. He helped me find exactly what I was looking for and went above and beyond to help me finalize the deal including talking to my father who cosigned on the phone multiple times [as he lives in Illinois], keeping him in the loop as far as everything discussed, and overnighting cosigning paperwork to him. The price for the car was great as well as the extended warranty. I would absolutely recommend this dealership, but most of all I would recommend Dan. More

I had an overall good experience with Hunington Beach Dodge. I drove three hours because they had the best deal for what I was looking for. Chris the salesman was very friendly and straight forward. I wa Dodge. I drove three hours because they had the best deal for what I was looking for. Chris the salesman was very friendly and straight forward. I was only thee about two hours after the test drive, which is the shortest time I've ever spent in a dealership. The only negative thing I would have to say is that they cleaned the outside of my truck, but not the inside. And in the excitement of buying a new vehicle I forgot my temperary registration. More