
Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
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Jonathan was an amazing helper. Made the process easy and stress free. Will definitely be back for future car purchases. Made the process easy and stress free. Will definitely be back for future car purchases. More
I had a terrible experience at Huntington Beach Jeep. I recently purchased a 2021 gladiator from them, and within the 3 weeks I've had it, I discovered severe corrosion underneath the vehicle. When I too I recently purchased a 2021 gladiator from them, and within the 3 weeks I've had it, I discovered severe corrosion underneath the vehicle. When I took the car to a mechanic, I was shocked to find out that the corrosion had been there for a while and should have been disclosed before the sale. The dealership failed to mention this serious issue at any point during the transaction. I've been here already 3 times trying to get a resolution and I've just been going around in circles. It's clear they were trying to unload a damaged car without any transparency. I feel completely deceived, and I'm disgusted by their lack of honesty, to the point where the used car service manager didn't even care to hear me out. He couldn't even give me the peace of mind to leave it and offer me a loaner. He said "we don't do loaners for used cars." Do yourself a favor and avoid this dealership. They clearly don't care about their customers or the condition of the cars they're selling. I should have known the moment i did not want to buy my first wrangler from here. Stay away from this dealership!! Pictures posted for reference More
Jose Vargas was an amazing Salesman He made the process smooth and easy if you would like to buy any car hes the man Thank you for the professionalism Jose! smooth and easy if you would like to buy any car hes the man Thank you for the professionalism Jose! More
Please Beware Of This Dealership! I purchased a used truck from Huntington Beach Chrysler because I prioritize safety for my children. However, just a week after the purchase, the I purchased a used truck from Huntington Beach Chrysler because I prioritize safety for my children. However, just a week after the purchase, the truck began making noises. When I returned it to the dealership, they claimed there was nothing major wrong, but their customer service was poor, and they consistently acted as though they were in the right. Since then, I have had to take the truck to a mechanic for substantial repairs, and I have kept detailed records of all the work done. The vehicle was not safe for my kids, and I want to emphasize that all dealerships in California are required to pass a point inspection before selling a car. The truck I bought had a front windshield that was not sealed properly, leading to water damage inside the vehicle. When I reached out to the dealership to voice my concerns, they dismissed it as a manufacturer defect and claimed it was normal. However, that windshield was replaced and is not an original part. I expect the dealership to take responsibility for a windshield that was improperly installed. This dealership is taking advantage of customers, and I am committed to filing complaints until they take appropriate action. They cannot continue to prey in our community without being held accountable. More
This dealership is extremely unprofessional. They refuse to sell you a car unless you finance through their own high-interest bank, even if you offer to pay in cash. When I asked how I could They refuse to sell you a car unless you finance through their own high-interest bank, even if you offer to pay in cash. When I asked how I could purchase a car with cash, their response was ridiculous. They said, "In order for you to buy with cash, you need to finance through us first and then pay it off in three months." I was taken aback. We decided to walk away and ended up buying a car from a different dealer. Don't waste your time here. More
I really wanted to come on here and give it a review for Andy and Jon, they really made the whole experience buying a brand new truck so xxxx easy. I live in Sacramento and had to fly down there to go and p Andy and Jon, they really made the whole experience buying a brand new truck so xxxx easy. I live in Sacramento and had to fly down there to go and pick it up and drove it home. John was able to get me videos and photos of the truck so I could see everything about it. Andy was great taking all my information and getting everything set up. Right when I got to the dealership, introduce myself, got the keys and drove it home. I absolutely highly recommend all of them. Thank you HBCDJR More