Huntington Beach Chrysler Dodge Jeep RAM

October 2025 I am extremely disappointed with my experience at this dealership. I walked in with my own financing ready to go. The dealership tried to charge me a $750 “option contract” fee just experience at this dealership. I walked in with my own financing ready to go. The dealership tried to charge me a $750 “option contract” fee just to use my own financing, which felt like pressure to switch to their lender. To avoid the fee, I went with their lender. 10 days later, they sent me a formal letter stating they were canceling my contract and demanding I return the truck. Numerous emails and phone calls to finance we never returned. Days later, they emailed me saying they were still trying to finalize my financing and needed a check from my original lender. Their communication was inconsistent and confusing. In the end, I financed through their lender simply to end the chaos, not because it was my first choice. The lack of transparency, the surprise fee, and the conflicting messages made what should have been an exciting truck purchase stressful and frustrating. If you choose to buy here, be aware of unexpected fees and pushy financing tactics. Make sure everything is in writing before signing. More

THE WORST AUTO DEALERSHIP I HAVE EVER DONE BUSINESS WITH. I purchased a pre owned 2021 Gladiator in August of 2025. The car initially looked great, drove fine, so I sat down to talk numbers. **Complaint #1: I purchased a pre owned 2021 Gladiator in August of 2025. The car initially looked great, drove fine, so I sat down to talk numbers. **Complaint #1: They intentionally hid $4k in dealer add-ons. I was able to negotiate down to $2k, still not happy, but acceptable at the time. **Complaint #2: My loan check arrived well within my option agreement window, but the finance manager Robert left it on his desk until their lender loan kicked in, then returned the check to my lender. I had two identical auto loans under my name. Nightmare to sort out. They said I could still use my lender if I could get another check mailed within 48 hours, but that was impossible. I had to use their lender at a higher APR. **Complaint #3: they intentionally hid a “fire damage disclosure” among the hoards of paperwork they threw at me at rapid speed. Neither the Sales guy George, nor the finance guy Danny , nor the GM himself disclosed this to me verbally. They just hoped it would go unnoticed, which it did. Well done, weasels. **Lastly, I have called dozens of times and they are always unable to get a capable human on the phone for me. I’ve left countless messages for all the right people, but I never get a call back. Their response to all these negative reviews and complaints is to contact their GM, who I’m pretty sure does not exist. This place is the worst business in all of OC. Stay away and let all your friends know. I couldn’t be more disappointed by my experience at HB CJDR More

I had an amazing car-buying experience thanks to our salesman, Ben. He was knowledgeable, friendly, and made the entire process smooth and enjoyable. salesman, Ben. He was knowledgeable, friendly, and made the entire process smooth and enjoyable. More

I call a day before to drive 100 miles for nothing, asked for 3 cars availability and went to the dealership to check them out, the 1st car was ready but i did not wanted to change to an electric car the for 3 cars availability and went to the dealership to check them out, the 1st car was ready but i did not wanted to change to an electric car the 2nd car was on the Bodyshop the 3rd car there were unable to find the keys, the car was used and dirty almost 3 days after no response or call back from them. bad experience. More

By far the WORST car buying experience I've ever had. Stay away from this dealership. I recently bought a used Gladiator and signed a 7-day option agreement leveraging my pre-approved BofA loan. I got th Stay away from this dealership. I recently bought a used Gladiator and signed a 7-day option agreement leveraging my pre-approved BofA loan. I got the check mailed to them within 3 days, signed and certified by finance manager Robert Robert never processed the check, left it on his desk. After 7 days, their financing kicked in and I had two auto loans for identical values under my name. I called every day fir two weeks and was unable to get a capable human on the phone. I fin ally spoke to their Sr. Manager Jacob, and he said I needed to have BofA send another check within 48 hours, which was impossible. I got stuck with their lender at a higher APR. A bunch of scammers and weasels at this dealership. Don't waist your time here. Also... their dealer add-ons are NOT optional. Finance manager Danny pinned me for $4k of "optional" paint protection and security system. I walked out the door, they came to get me, and they lowered the price, but Danny assured me that I MUST purchase these extras as they are already installed. This dealership is full of scammers. The only reason I bought from them was the particular used vehicle was exactly what I was looking for. But the sales process was a NIGHTMARE. Can I leave a zero star??? More

Nathan was so helpful when we bought our car he was very accommodating to our family. He explained everything that we asked and was very friendly. We could have not asked for anybody better to help us buy a accommodating to our family. He explained everything that we asked and was very friendly. We could have not asked for anybody better to help us buy a retirement car for my dad. More

Daniel was great. Made the process smooth and seamless. I would recommend this his dealership to friends and family. Made the process smooth and seamless. I would recommend this his dealership to friends and family. More

By far the worst experience l've had trying to purchase a vehicle. Started about 3 weeks to a month ago contacting them to purchase an 2019 Audi Etron. Being out of state was trying to reach a manager to mak vehicle. Started about 3 weeks to a month ago contacting them to purchase an 2019 Audi Etron. Being out of state was trying to reach a manager to make a concrete deal fly out next morning and get the car cash. Yesterday was the first time I spoke to a manager and the first thing he did was trying to sell me a $7500 add on package they add on at their dealer after multiple times declining with other sale associates. Was also told they won't sell me the car cash and would have to finance trough them. (Kyle) This dealer is a SCAM!!! Very unprofessional and they are in the business to screw customers. They don't call back when they say. It's a click bait. Don't waste your time. More