Huntington Beach Chrysler Dodge Jeep RAM

Please Beware Of This Dealership! I purchased a used truck from Huntington Beach Chrysler because I prioritize safety for my children. However, just a week after the purchase, the I purchased a used truck from Huntington Beach Chrysler because I prioritize safety for my children. However, just a week after the purchase, the truck began making noises. When I returned it to the dealership, they claimed there was nothing major wrong, but their customer service was poor, and they consistently acted as though they were in the right. Since then, I have had to take the truck to a mechanic for substantial repairs, and I have kept detailed records of all the work done. The vehicle was not safe for my kids, and I want to emphasize that all dealerships in California are required to pass a point inspection before selling a car. The truck I bought had a front windshield that was not sealed properly, leading to water damage inside the vehicle. When I reached out to the dealership to voice my concerns, they dismissed it as a manufacturer defect and claimed it was normal. However, that windshield was replaced and is not an original part. I expect the dealership to take responsibility for a windshield that was improperly installed. This dealership is taking advantage of customers, and I am committed to filing complaints until they take appropriate action. They cannot continue to prey in our community without being held accountable. More

This dealership is extremely unprofessional. They refuse to sell you a car unless you finance through their own high-interest bank, even if you offer to pay in cash. When I asked how I could They refuse to sell you a car unless you finance through their own high-interest bank, even if you offer to pay in cash. When I asked how I could purchase a car with cash, their response was ridiculous. They said, "In order for you to buy with cash, you need to finance through us first and then pay it off in three months." I was taken aback. We decided to walk away and ended up buying a car from a different dealer. Don't waste your time here. More

I really wanted to come on here and give it a review for Andy and Jon, they really made the whole experience buying a brand new truck so xxxx easy. I live in Sacramento and had to fly down there to go and p Andy and Jon, they really made the whole experience buying a brand new truck so xxxx easy. I live in Sacramento and had to fly down there to go and pick it up and drove it home. John was able to get me videos and photos of the truck so I could see everything about it. Andy was great taking all my information and getting everything set up. Right when I got to the dealership, introduce myself, got the keys and drove it home. I absolutely highly recommend all of them. Thank you HBCDJR More

Genaro was great. Answered every question I had and went beyond. Helped us out with our car hunting Answered every question I had and went beyond. Helped us out with our car hunting More

Yazan was very good he did a great job Thanks again yazan for the experience. for the experience. More

We had a good experience with this dealership. Dylan our sales guy was awesome! Very easy process and it didn't take us long to be back on the road Dylan our sales guy was awesome! Very easy process and it didn't take us long to be back on the road More

Good experience with Dylan our salesman 😁 Really quick and easy transaction and we're happy with our car purchase and easy transaction and we're happy with our car purchase More

super easy car purchase thank to Dylan for having our car ready to drive off the lot 😁 ready to drive off the lot 😁 More

Awful customer service if going into dealership for anything non sales related. We sold a Tacoma to them and we were strung along and treated rudely when trying to pick up the check. Read the google re anything non sales related. We sold a Tacoma to them and we were strung along and treated rudely when trying to pick up the check. Read the google reviews and notice the negative reviews are for things non sales such as service, recalls and upselling products in financing process. A dealership should provide excellent customer service through any experience with them. If you’re buying a vehicle you should probably consider how they will treat you as a customer throughout the time you own your car. I do not recommend this dealership. If you want a jeep, Chrysler dodge, find a Toyota dealership and buy a used on from them. Or do your homework and find a dealership who will provide good customer service throughout the ownership of your vehicle. More

Very disappointed with my experience at this dealership. I should’ve realized the one star is really there for a reason because I would give them less if I could. I was promised a second car key when I p I should’ve realized the one star is really there for a reason because I would give them less if I could. I was promised a second car key when I purchased my vehicle and I have yet to receive the car key. I paid for extra coverage the Mopar coverage, and it seems that it has never been added. I’m still currently trying to work with your dealership to get my coverage that I’m paying for added. No one returns phone calls. I’ve called 10 times multiple The finance guy, my salesman and the manager. I have names if needed. Please, I repeat, do not buy a car from here you will absolutely regret it! More