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Hughes Honda - Service Center

Warner Robins, GA

4.6
484 Reviews
Call Service Center (478) 449-3939

484 Reviews of Hughes Honda - Service Center

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January 24, 2022

I woke up this morning and see my car is leaking oil. I've never had this issue before. More

by Deyondra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hughes Honda Service
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brody, Madison
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Jan 24, 2022 -

Deyondra responded

This was after taking my car for a oil change 1 day before.

Jan 24, 2022 -

Deyondra responded

I took the car back and they stated it was residual oil. This was very inconvenient. Also, there were no compensation offered for my inconvenience. A coupon for my next visit would have been nice. I have used Hughes Honda in Warner for years.

Feb 07, 2022 -

Hughes Honda responded

Thank you for following up, Deyondra. We do apologize for any inconvenience this experience has caused for you. Please don't hesitate to reach out directly if you have any additional questions or concerns. Lauretta Smith - Service Manager - 478.923.3500

January 22, 2022

Staff is very informative, explained all the details of the service I was having done plus service for the future. Great group of guys (G.O.A.T.) More

by jwilliet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Collins
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Jan 25, 2022 -

Hughes Honda responded

Thank you for the kind comments about our team here at Hughes Honda! We appreciate your support and look forward to seeing you again next time!

January 21, 2022

Hughes Honda is the best. Thank you Madison for your assistance and letting me know what needed to be done. I can always count on Hughes Honda. Thank you again! More

by Rf65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Brody
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Jan 24, 2022 -

Hughes Honda responded

Thank you for taking the time to share this wonderful review! Madison & the team are grateful for your support and we look forward to your next visit with us here at Hughes Honda!

January 19, 2022

The service department ar this dealership is top notch! Everyone in this department is super nice, friendly, and professional, and goes over and beyond everytime I visit. Kris Duncan is the epitome of cust More

by FL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Collins, Robert Waller, Casey Pippin
Report | Print
Jan 20, 2022 -

Hughes Honda responded

The Hughes Honda service team is thrilled to be your automotive resource! We look forward to seeing you next time! Thanks so much!

December 23, 2021

Easy to schedule a service appointment. Fast and reliable service with pricing provided up-front. More

by slw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
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Dec 28, 2021 -

Hughes Honda responded

We're glad to hear it! Thank you for rating Hughes Honda five stars!

December 12, 2021

Fast, friendly, patient, and accurate. I was late for an appoinment. They were very understanding. More

by Rickyposton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2021 -

Hughes Honda responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Hughes Honda and we hope we have the opportunity to serve you again in the future!

November 23, 2021

Excellent service !Polite service members and Excellent service ! Polite service members and prompt. Some confusion on advertised discounts; labor and parts. More

by Jtd5577
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2021 -

Hughes Honda responded

Thank you for your review and feedback! We appreciate your business at Hughes Honda.

November 23, 2021

Hughes Honda has great customer service, takes care of their customers, and believes in their product! More

by R2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Mace
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Nov 24, 2021 -

Hughes Honda responded

Thank you so much for the great review of Hughes Honda! We appreciate your positive feedback and look forward to seeing you again next time!

November 17, 2021

Always great service at Hughes Honda Warner Robins, Ga. The service department in particular. Thanks! More

by Markmayo20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Pippin
Report | Print
Nov 18, 2021 -

Hughes Honda responded

It's our privilege to serve you! Thank you for being a Hughes Honda customer. We appreciate your support and look forward to seeing you again next time!

October 22, 2021

Service is fast! The staff are very courteous and friendly. Always a great experience! No hassles for service! More

by AMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Collins
Report | Print
Oct 25, 2021 -

Hughes Honda responded

We're so glad you enjoyed your service visit! Thank you for rating us five stars! - Hughes Honda

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