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Hughes Honda - Service Center

Warner Robins, GA

4.5
478 Reviews

478 Reviews of Hughes Honda - Service Center

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September 22, 2022

I was early for my appointment for my first service on my new car. No problem! Hughes Honda got me right in and right out! Great service! More

by RickyPoston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Collins
Sep 23, 2022 -

Hughes Honda responded

Thank you for sharing your experience, Ricky! We appreciate the kind feedback and look forward to seeing you again next time here at Hughes Honda!

September 22, 2022

My estimated service time of 3 hours ended up 20 minutes shy of 5 hours. However, all the employees were very apologetic for the delays; and I did have a lot of work done. More

by wanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laci Simmons, two other very nice folks who helped.
Sep 23, 2022 -

Hughes Honda responded

Thank you for sharing your review. We hope to provide you with a more efficient appointment next time, Wanda!

September 21, 2022

This dealership really gave good service on my car. I was well pleased. I recommend Hughes. More

by val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laci simmons and Mace Allen
Sep 23, 2022 -

Hughes Honda responded

Thank you for trusting the Hughes Honda team with your vehicle! We look forward to serving you again in the future!

September 06, 2022

Professional, energetic, polite, clear explanations, prompt service.Accurate information shared, details explained, Well informed about the diagnosis More

by san030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Hughes Honda responded

The whole Hughes Honda team is thrilled that your visit was so enjoyable! Thank you for leaving us your great five-star review!

August 27, 2022

Top tier customer service all the time! Before, during and after purchase! Had my first oil change today (Almost a year after purchase), and the customer service got even better! More

by Del
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Hughes Honda responded

We appreciate you taking the time to tell us about this great experience! We look forward to providing many more five-star oil changes for you in the future! Thank you! - Hughes Honda

August 16, 2022

The services and sales department at Hughes Honda is the best. I know Kyle is in Finance, but he is our all time favorite person there. Today, the service department exceeded their normal friendly dispositi More

by qroberso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Hughes Honda responded

Thank you for trusting Hughes Honda with your automotive needs! We're happy to hear that our service team continues to take such wonderful care of you and we look forward to seeing you next time!

Aug 24, 2022 -

qroberso responded

I am coming back to update this review. My tire pressure light was on, and I went in to have it repaired. They told me that they patched the tire and all was well. The tire pressure light came back on today, and I learned that the tire was never patched. They literally sold me air for $25. This is a terrible disappointment and loss of trust.

Aug 25, 2022 -

Hughes Honda responded

Thank you for providing us with this update. Please feel free to reach out to us here at Hughes Honda so we can ensure that your next experience will be a positive one. Lauretta Smith - Service Manager - 478.923.3500

July 16, 2022

Great service. Prompt easy to schedule. Friendly service staff. Explaining everything to us as we exited. More

by OldLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Hughes Honda responded

Thank you for your 5-stars! We appreciate your rating and look forward to seeing you next time at Hughes Honda!

July 06, 2022

Very pleased with service, time response and friendly, efficient staff. Wait time. Accurate and made easy in wait area. More

by DB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Duncan at service desk
Jul 07, 2022 -

Hughes Honda responded

Thanks for the five stars! We're happy to hear that your visit with us was a positive one. We hope to see you back here at Hughes Honda for all of your future automotive needs!

June 25, 2022

Casey Pippin was friendly and helpful as usual. Service time was very quick and a pleasant surprise. More

by douglilley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
Jun 27, 2022 -

Hughes Honda responded

Thanks for the five stars, Doug! We're glad that Casey could assist you and we hope to see you back at Hughes Honda for all of your future auto needs.

June 21, 2022

Flat tire. Called my sister to meet me at Hughs to take me to work. She arrived first so service crew was waiting for me when I arrived. Best of all, replacemen More

by grich1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Hughes Honda responded

Thank you for sharing your experience! We're honored to receive your support and look forward to your next visit with us here at Hughes Honda!

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