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Hughes Honda - Service Center

Warner Robins, GA

4.5
481 Reviews

481 Reviews of Hughes Honda - Service Center

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May 08, 2013

Appt on 5-4-13 had an appt @ 9:45am to get my battery & starter xx'd, did not leave until 12:50pm. Very Upset. More

by lisafaine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPARTMENT
Jun 14, 2013 -

Hughes Honda responded

Please accept our apologies for not meeting your time expectations during your service visit. Hughes Honda understands that your time is very valuable and we do attemot to make every effort to respect that. Unfortunately, sometimes unforeseen circumstances can arise that impede our ability to meet our expected wait times. This apparently occured in your situation. Please be assured that we will make every effort to ensure this does not happen again on future visits. Thank you very much for bringing this situation to our attention and thank you again for your valued business.

January 21, 2013

My husband and I went in to have the oil changed in my 2006 Accord. While we waited, we looked at a 2012 Honda Civic. This is when Kyle approached us and told us about the great deals they had going on fo More

by jessiemiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2013 -

Hughes Honda responded

Hi Jessie, Thanks for your awesome feedback. We are stoked that Kyle got you into a new Honda Civic. At Hughes Honda, customer service is our priority and Kyle is a great member of our team. Be sure to Check us out on Facebook and Twitter for some insider tips. Sincerely, Chuck Tyler - General Manager (GM) chuck.tyler@work.mgacoxmail.com

November 22, 2012

The dealership made me feel very comfortable. They were very accommodating of making a last minute schedule change and completed the work in a timely matter. Randy didn't pressure me into performing addit More

by 739zshepard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryley Shepard
Nov 26, 2012 -

Hughes Honda responded

We're happy to hear that you had a great time! We do our very best to be a no-pressure, comfortable, informative environment to purchase a vehicle or receive service. I'm glad you've taken the time to let us know what we are doing right. We appreciate your business and look forward to seeing you again. Chuck Tyler - General Manager (GM)-(478) 951-0898 - chuck.tyler@work.mgacoxmail.com

April 26, 2012

I really appreciated Stan and Becky returning my calls to set up this install. They were very proffessional and thoughtful concerning my mobility issues.Warner Robins is a military town and Hughes salute ser More

by Bigal1129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan & Becky, Stan Tydings
April 15, 2012

We have always been pleased with the service we receive from Hughes Honda and will continue to buy our vehicles and have them serviced at Honda. More

by Paul and Bridget Zimmerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 31, 2012

We have had nothing but good service! The Service Team is great! We applaud the way they take care of their customers!The guys really attended to our needs and saw to it we were completely satisfied with the More

by masterpm51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene, Stan, Derrick, Stan Tydings
March 23, 2012

This was the worse dealership we have ever experienced. Although we told them the problem with our vehicle as diagnosed by our mechanic, they conned us into two unrelated fixes which cost us a lot of money More

by Bad Experience at Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
2
February 27, 2012

Always excellent service at Hughes. I have been using this dealership for over 20 years and have never seen a lapse in their taking care of the customer. More

by twaugh5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Tidings, Stan Tydings
February 23, 2012

First trip was for oil change, was told by Becky that battery was bad, and not a Honda battery. When I got home found it was Honda battery, had to return the next day for battery. More

by martha tisdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky and Derrick
February 09, 2012

Always have a great experience with your service rep's. Always have a great experience with your service rep's. Prior to retiring in Oct.2011, I drove about 40 to 50,000 miles a year and was in there ve More

by jimgal208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan, Stan Tydings
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