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Hughes Honda - Service Center

Warner Robins, GA

4.6
484 Reviews

484 Reviews of Hughes Honda - Service Center

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August 28, 2023

Service and service crew are good and friendly. Facilty is clean ang nice very accom I dating More

by Consulta_noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Hughes Honda responded

Consulta_noel - Your feedback is much appreciated! Thank you for supporting Hughes Honda.

August 24, 2023

The main problem is they always take longer than it should. They also hit you with a lot of expensive services you weren't expecting. More

by Nativeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Hughes Honda responded

We appreciate your feedback and understand that time is valuable. At Hughes Honda, we aim to provide thorough service which sometimes can take a bit longer than expected. We'll certainly work on improving our communication about potential services and costs moving forward!

August 05, 2023

I received very good service at Hughes Honda. They are friendly, helpful and reliable. I highly recommend this dealership. More

by scantrell48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Hughes Honda responded

We're delighted to know you had a great experience at Hughes Honda! Thanks for recommending us and we look forward to serving your automotive needs in the future.

July 28, 2023

Staff is friendly Express Services is convenient fast and thorough always puts my mind at ease knowing the quality of the work that's being done to my car there is top notch and being done right More

by kdzz1033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Hughes Honda responded

Thank you for your continued trust in the Hughes Honda team! We appreciate your kind comments and look forward to serving you next time!

July 10, 2023

I am always extremely happy with the service I get at Hughes Honda. The service associates are always very cheerful, especially KD. More

by jenbaze007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Hughes Honda responded

Thank you for the positive review! We're thrilled that you had a great experience at Hughes Honda. Our team and KD are always here to provide friendly and excellent service. Drive safely, and we look forward to seeing you again!

July 06, 2023

The clerk was very busy and trying to multitask. The waiting area was hot and my car is old enough for a reasonable discount when it comes to an oil change. The oil change is very pricey More

by cblowery16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Hughes Honda responded

We appreciate you bringing these concerns to our attention and we'll make sure to address them with our team. If there's anything else we can do for you, please let us know. Thank you, Lauretta Smith - Service Manager - 478.923.3500

July 01, 2023

Dealership didn't make me aware that the last time I was there I had used my last tire rotation and oil change from my Maintenance Plan. Instead I schedule service online and arrive and have to pay out of p More

by crystalhillman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hughes Honda Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Hughes Honda responded

Thank you for the review, Crystal. We sincerely apologize for any frustration or inconvenience caused by this experience and will make sure we address your feedback with our team. If you'd like to share anything further about your visit, please feel free to contact me directly at your earliest convenience. Respectfully, Lauretta Smith - Service Manager - 478.923.3500

June 01, 2023

They tell you what needs done and cost and finish in a timely manner. Friendly and courteous service. Knowledgeable. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Hughes Honda responded

We are pleased to hear the team made this a positive service visit! Thank you for coming to Hughes Honda!

May 19, 2023

My experience today was ok, but it took a long time to get my oil changed and a tire patched! I was there for more than 2.5 hrs! Also, the girl i dealt with was not the friendliest i’ve ever encountered! More

by Crlmcall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KD Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Hughes Honda responded

Thank you for your honest review. We apologize for not meeting your expectations and if you wish to discuss this visit further, feel free to reach out. Thank you, Lauretta Smith - Service Manager - 478.923.3500

April 07, 2023

Always very pleased with Hughes Honda service department. Representatives are very nice and easy to work with. More

by BBeckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Roberts
Apr 13, 2023 -

Hughes Honda responded

Thanks for the five stars! We're glad to hear that your visit with us here at Hughes Honda was such a positive one. We hope to see you back!

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