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Hughes Honda - Service Center

Warner Robins, GA

4.5
479 Reviews

479 Reviews of Hughes Honda - Service Center

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October 30, 2016

Excellent service! Crystal is very professional and always helpful when I take my car in for service. Always a pleasure doing business with Hughes Honda and its service More

by sknow1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Collins
October 26, 2016

Good Service I was told that the tire alignment and oil change would take 45 minutes to an hour. I was out the door in 35 minutes. Great! More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Collins
September 28, 2016

Outstanding work in the service department Great service department. Crystal did a good job and was very helpful in getting my vehicle serviced. They were quick and did a good job. More

by bbraley2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Collins
September 24, 2016

Great maintenance. Everyone was very helpful. Derrick Wade did a wonderful job and I appreciate.I would always come back for the professional service. I would recommend More

by mbjjdad0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Wade. Great maintenance getting my CR-V ready for upcoming trip.
September 13, 2016

Very Good. The service was quick and efficient. Everyone was very polite. It was pleasant experience. The service did not take longer than 45 min. Very good expe More

by gerald47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

Oil and tire rotation Service was very efficient and timely Did not have an appointment, the wait was very short. Service was very good. Honda service was very good. More

by Bev0912@cox.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 29, 2016

Always great customer service! The manager of this dealership goes above and behind to make customers satisfy. He will take time to handle personally customers if help us needed.Tha More

by Mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2016

Great Service Great service in a timely manner, plus scheduled service for a recent recall I was unaware of! Very happy with the service department and will return More

by Panther mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Collins
August 11, 2016

Air bag acc\tator R/R There was a line causing delays and a service representative came out of an adjacent and scheduled the appointment for completing this work. i've alw More

by Charlie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Collins
July 03, 2016

Cancelled at Last Minute I made an online service appointment on the Hughes Honda website. I then received two emails confirming my appointment. The day before the appoint More

by Pembroke97
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Hughes Honda Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2016 -

Hughes Honda responded

Dear Pembroke97, Thank you for taking the time to provide your feedback and share your experience with our service department. I am very sorry to hear that your experience with us was not a pleasurable one. I can assure you that it is not common practice to cancel our customers service appointments. I am not sure if your date of service was one of the days ours, and many other surrounding business' power went out, or what the details are surrounding your appointment. So that I can better understand the details of this issue, I would like the opportunity to speak with you. Would you kindly call me at the dealership on 478.923.3500 at your convenience? Sincerely, Stephanie Giomi, Business Development Director, Hughes Honda

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