Hughes Honda - Service Center

Quick starter repair I live in Charleston Sc, my wife was in Warner Robins on Military business when the starter on her car went out , I called the service department and I live in Charleston Sc, my wife was in Warner Robins on Military business when the starter on her car went out , I called the service department and spoke with Loreta before having the car towed to the service department .The tow truck drop the car off at hughes Service department , my wife went and picked up a rental car and before she made it back to the base , the serviced department had replaced the starter on my wife car literally the car was repaired and return to my wife in a few short hours. More

20K mile maintenance This was a routine maintence appointment for my CRV. I purchased the maintenance plan at the time I bought the car, and I think it is a great deal!! This was a routine maintence appointment for my CRV. I purchased the maintenance plan at the time I bought the car, and I think it is a great deal!! The service representatives are wonderful, the waiting area is very nice, and the results of the assessment and maintenance checklist were very accurate. I am beyond pleased with Hughes Honda's Service Department at every appointment. More

Outstanding Service with friendly people , from Michael at the service desk to the mechanic who worked on my car (forgot his name). Also talked with a sale person, Kyle, who was very nice an , from Michael at the service desk to the mechanic who worked on my car (forgot his name). Also talked with a sale person, Kyle, who was very nice and friendly. Everyone I worked or talk to was outstanding. More

Great customer service Crystal Darden was very professional and friendly . She always lets me know just what I need . She is an excellent customer service person. She alw Crystal Darden was very professional and friendly . She always lets me know just what I need . She is an excellent customer service person. She always calls me by name and since she knows I'm a caregiver with not much time, she sees to it that I get out as fast as possible . She Always has a great attitude and always has a smile for you. She's a five star employee!!!!! More

Expert service and experience Needed a prompt appt. for the replacement of the starter in my wife's Accord. Lauretta took care of me and the mechanic was excellent in the repair. W Needed a prompt appt. for the replacement of the starter in my wife's Accord. Lauretta took care of me and the mechanic was excellent in the repair. Worked with my warranty company to help with the overall cost and wanted a genuine Honda replacement starter with a warranty which I got. By the way, I made my appt on the website and Lauretta had all the info when I arrived and was very efficient. More

Excellent service! I always receive excellent service on my Honda Accord. Service desk workers are courteous and efficient. They listen as I explain my service needs and I always receive excellent service on my Honda Accord. Service desk workers are courteous and efficient. They listen as I explain my service needs and they clearly report back on results and inform me of any additional service or repair needed. Service performed keeps my car in excellent condition. More

Service Center Once again it was time to have our 2016 Honda Accord serviced. It was time for an oil change and we typically have our tires rotated at the same time. Once again it was time to have our 2016 Honda Accord serviced. It was time for an oil change and we typically have our tires rotated at the same time. Driving the Accord the other day I noticed that when braking the steering wheel would shimmy. When I arrived at the dealership and I explained this action the very friendly Service Associate Lauretta told me that instead of paying for an alignment which may or may not be the problem I had the option to pay a small dollar amount to diagnose the problem and if indeed did require an alignment that the fee charged would be directly reduced from the total cost of an alignment. As in the past I found Hughes Honda to be very friendly, polite and informative. More

Service due to mileage I have experienced great customer service which is extremely important to me. The service personnel are very knowledgeable and appear to be focus on I have experienced great customer service which is extremely important to me. The service personnel are very knowledgeable and appear to be focus on service to the customer. More

They fit me in last minute I live in Macon, although I spend time in Warner Robins for work. When the engine light on my car went on unexpectedly, and I couldn't get into the Ma I live in Macon, although I spend time in Warner Robins for work. When the engine light on my car went on unexpectedly, and I couldn't get into the Macon dealer where I usually go for several days, the Warner Robins folks could fit me in when I was going to be nearby that day. When I got there, the check in was quick and clear, they kept me up to date on what was going on, and I was out in about an hour with a new sensor of some sort. I don't remember the service lady's name for sure (I think it was Crystal), but she was really nice and easy to work with. More