481 Reviews of Hughes Honda - Service Center
Money Hungry I had an oil change which was $70. I spent almost $300 on an oil change and transmission flush. Then they come out and tell me I had a SERIOUS oil lea I had an oil change which was $70. I spent almost $300 on an oil change and transmission flush. Then they come out and tell me I had a SERIOUS oil leak. Nothing has been seen on the floor of my garage. She said the oil was dripping in a pan. If the pan is under a specific part it should narrow down a leak right and leak over if it's serious. Then she tells me that I need to get hooked up to the diagnosis ($105) to find out where the oil is coming from. The machine doesn't check for that kinda stuff, They tried to rip me off on Friday. Shame Shame Shame. More
Made appointment hassle free walked in no waiting Casey was very professional service dept did great job look forward to patronizing Hugh Honda in the future was very professional service dept did great job look forward to patronizing Hugh Honda in the future More
The staff were very thoughtful and caring. Often asked if we needed anything. Staff kept the waiting area clean and sanitized. I felt comfortable and safe. if we needed anything. Staff kept the waiting area clean and sanitized. I felt comfortable and safe. More
I had a very pleasant experience with Ms. Casey. She explained everything very well and offered options yhat were available to me. She also touched base with me periodically as I waited in the waited r explained everything very well and offered options yhat were available to me. She also touched base with me periodically as I waited in the waited room whic was greatly appreciated. More
The service department was fast and friendly. They performed the work in a very timely manner. I was very satisfied. I will return when ever I need to get my car serviced. performed the work in a very timely manner. I was very satisfied. I will return when ever I need to get my car serviced. More
KD is by far your most outstanding service rep, everyone should emulate her professionalism, customer support and congeniality, absolutely second to none! The again for superior service! should emulate her professionalism, customer support and congeniality, absolutely second to none! The again for superior service! More
Excellent customer service.Staff was friendly and felt welcomed.Crystal explained everything in a way that I understood about the service I was getting and she also explained about recommended services. welcomed.Crystal explained everything in a way that I understood about the service I was getting and she also explained about recommended services. More
Great dealership with awesome service.casey did a great job helping me and explaining the process. She was friendly and was very professional. Enjoyed working with her. job helping me and explaining the process. She was friendly and was very professional. Enjoyed working with her. More
I had an emergency out of town and I called to get an oil change at the last minute but was accommodated immediately! Professional, friendly change at the last minute but was accommodated immediately! Professional, friendly More
Excellent service. I had a tire going flat right at service department closing time. They did not ask me to leave my vehicle, but immediately began to take care of my needs. I had a nail on inside of m service department closing time. They did not ask me to leave my vehicle, but immediately began to take care of my needs. I had a nail on inside of my tire which could not be repaired. I was due for new tires at my next service, so I decided to go ahead & have all 4 tires replaced. I appreciate the mechanic who stayed to put them on & do an alignment. Again, they did not ask me to wait until the next day. I also appreciate Casey & Lauretta taking care everything in a professional manner. More