Hughes Honda - Service Center

Easy and fast The clerk did a great job with everything. The service was fast. The whole atmosphere was enjoyable and all the personnel were friendly and polite. The clerk did a great job with everything. The service was fast. The whole atmosphere was enjoyable and all the personnel were friendly and polite. More

When I arrived I knew I needed a new timing belt but also had a warning light in. Staff was friendly and polite. I stated what I want done at the beginning. They called back to let me know what the problem w had a warning light in. Staff was friendly and polite. I stated what I want done at the beginning. They called back to let me know what the problem was before proceeding and gave the the final cost of everything before I gave them the approval. Got a text, email, and paper invoice of what was done to my van. It also included what else should be done in the future to upkeep repairs. When I went to get my van they went over the invoice and recommended repairs. I told them not right now and some I could do myself. They did not pressure me to have the repairs done like most shops. They just let me know that they are available if I wanted to use them to have the repairs done. Even had a new key made and it was done within the hour. Definitely will be going back. More

Money Hungry I had an oil change which was $70. I spent almost $300 on an oil change and transmission flush. Then they come out and tell me I had a SERIOUS oil lea I had an oil change which was $70. I spent almost $300 on an oil change and transmission flush. Then they come out and tell me I had a SERIOUS oil leak. Nothing has been seen on the floor of my garage. She said the oil was dripping in a pan. If the pan is under a specific part it should narrow down a leak right and leak over if it's serious. Then she tells me that I need to get hooked up to the diagnosis ($105) to find out where the oil is coming from. The machine doesn't check for that kinda stuff, They tried to rip me off on Friday. Shame Shame Shame. More

Made appointment hassle free walked in no waiting Casey was very professional service dept did great job look forward to patronizing Hugh Honda in the future was very professional service dept did great job look forward to patronizing Hugh Honda in the future More

The staff were very thoughtful and caring. Often asked if we needed anything. Staff kept the waiting area clean and sanitized. I felt comfortable and safe. if we needed anything. Staff kept the waiting area clean and sanitized. I felt comfortable and safe. More

I had a very pleasant experience with Ms. Casey. She explained everything very well and offered options yhat were available to me. She also touched base with me periodically as I waited in the waited r explained everything very well and offered options yhat were available to me. She also touched base with me periodically as I waited in the waited room whic was greatly appreciated. More

The service department was fast and friendly. They performed the work in a very timely manner. I was very satisfied. I will return when ever I need to get my car serviced. performed the work in a very timely manner. I was very satisfied. I will return when ever I need to get my car serviced. More

KD is by far your most outstanding service rep, everyone should emulate her professionalism, customer support and congeniality, absolutely second to none! The again for superior service! should emulate her professionalism, customer support and congeniality, absolutely second to none! The again for superior service! More

Excellent customer service.Staff was friendly and felt welcomed.Crystal explained everything in a way that I understood about the service I was getting and she also explained about recommended services. welcomed.Crystal explained everything in a way that I understood about the service I was getting and she also explained about recommended services. More