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Hughes Honda - Service Center

Warner Robins, GA

4.5
479 Reviews

479 Reviews of Hughes Honda - Service Center

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June 29, 2020

I had to take my car in for service. Their customer service was great. They were attentive, thorough and helpful with my car. Thank you. More

by Janet
Recommend Dealer
Yes
Employees Worked With
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Pippin
Jun 29, 2020 -

Hughes Honda responded

We are honored to receive your support, Janet. Thank you! - Hughes Honda Team

June 06, 2020

Too expensive. Lied about fixing my wife’s a/c two months ago. Now they wan another $1,100 to fix what we paid $3,500 two months ago. Never calls back but always want you to leave a five star review. I’ve sp More

by Jake from State Farm with Navi
Recommend Dealer
No
Employees Worked With
Kyle Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Hughes Honda responded

I sincerely apologize that you didn't receive the five-star service we expect for all of our guests. I understand that you're frustrated, but I would be grateful for the opportunity to speak with you about this directly. Please consider giving me a call. Thank you, Lauretta Smith - Service Director - (478) 923-3500

May 29, 2020

Great service and customer service Easy t schedule service and East to get in and out. Work with my schedule as we travel to come for service. More

by Lollipop
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Hughes Honda responded

Thank you for trusting Hughes Honda with your business!

May 27, 2020

Play customer service just all around great place to beWill use you again there’s no other like his Honda keep up the good work I would love to get more coupons you guys rock More

by JAMILA WILSON
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Benboe, Crystal Collins, Hunter Gunnells
May 28, 2020 -

Hughes Honda responded

Jamila, we appreciate the stellar review!

May 20, 2020

Took daughters vehicle for diagnostic test and nothing was found , but Ms. Casey Pippin went above and beyond to check all avenues. Her professionalism and superior customer service skills showed out. We More

by juscookin90
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
May 21, 2020 -

Hughes Honda responded

Thank you for trusting Hughes Honda for all of your automotive needs! We will pass along your kind words to Casey!

May 08, 2020

I always receive excellent service from Hughes Honda! They explain thoroughly what service is being done and the cost of the service. The staff is always courteous, friendly, and helpful. More

by Benton
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Collins
May 11, 2020 -

Hughes Honda responded

Thank you for choosing Hughes Honda for all of your automotive needs, Benton!

May 01, 2020

Easy and fast The clerk did a great job with everything. The service was fast. The whole atmosphere was enjoyable and all the personnel were friendly and polite. More

by charles_glynda2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
April 27, 2020

When I arrived I knew I needed a new timing belt but also had a warning light in. Staff was friendly and polite. I stated what I want done at the beginning. They called back to let me know what the problem w More

by lee.esparza
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Collins, Hunter Gunnells
April 26, 2020

Money Hungry I had an oil change which was $70. I spent almost $300 on an oil change and transmission flush. Then they come out and tell me I had a SERIOUS oil lea More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hughes Honda Service
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2020

Made appointment hassle free walked in no waiting Casey was very professional service dept did great job look forward to patronizing Hugh Honda in the future More

by rgmpigwig
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
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