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Hughes Honda - Service Center

Warner Robins, GA

4.5
477 Reviews

477 Reviews of Hughes Honda - Service Center

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June 02, 2021

Very courteous and professional staff. Never had an issue with the quality of the work performed. I have bought 2 vehicles with Hughes Honda and I always have all my service completed here. More

by Hanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T.J. Medina, Casey Pippin
Jun 02, 2021 -

Hughes Honda responded

We're so happy our team could help you feel confident here! Thank you for the awesome review! – Hughes Honda

May 31, 2021

Easy to schedule service. Everyone was very friendly, prompt and efficient. I am very pleased, as always. Hughes Honda is an excellent dealership. Highly recommend. More

by BBeckner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Duncan, Brian Willett
Jun 02, 2021 -

Hughes Honda responded

Many thanks from all of us here at Hughes Honda! We hope to see you again soon!

May 28, 2021

Great service and very helpful service reps/technicians. Had to get additional service later in the day and the staff worked me in and had the work completed in 15 minutes. More

by Jenny Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Pippin
May 28, 2021 -

Hughes Honda responded

Thanks for the five-star rating and kind words, Jenny! We look forward to seeing you at your next appointment! - Hughes Honda

May 13, 2021

From the buying process to getting routine maintenance, it is always a pleasure to do business with Hughes! I’ve never had a bad experience! More

by argross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Acevedo, Robert Waller
May 14, 2021 -

Hughes Honda responded

Thank you for your confidence in Hughes Honda, and for your business. We are thankful to have you as a customer!

May 10, 2021

Service was really fast and met my expectations!Rep was Service was really fast and met my expectations! Rep was very knowledgeable and recommended all required future service which I really appreciate him More

by srleewas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Hughes Honda responded

We really appreciate you taking the time to leave Hughes Honda this awesome review, thank you!

April 22, 2021

Service was fantastic! Service was fantastic! Nothing but good things to say. I will definitely be retuning. Awesome customer experience. Incredibly friendly staff at Hughes Honda. More

by Phillip.hull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Hughes Honda responded

We are honored to receive your support, Phillip. Thank you! - Hughes Honda Team

April 07, 2021

Customer service reps were very helpful and courteous. The complementary shuttle service was really nice. And the driver was such a nice gentleman. Thanks everyone More

by blessedarethefaithful
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Hughes Honda responded

Thanks for leaving us this wonderful review! We're so happy to hear our team stepped up and provided such a high level of care to you during your service visit! We'll see you next time! - Hughes Honda

April 02, 2021

I give everyone a huge shoutout to Hughes Honda for being so friendly and customer service skills..this is my 4th CRV from Hughes..and my tire pressure checks with Sebastian 😀😀😀 More

by amberoverton.ao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian , Casey Pippin
Apr 02, 2021 -

Hughes Honda responded

We enjoyed working with you for your 4th purchase! Your confidence and continued support has us speechless! Thank you for choosing Hughes Honda for your CR-V and tire pressure checks! We'll let Sebastian and our team know they've done well!

March 20, 2021

Tires, every 30,000 miles - NO! The service department gives NO heads up on what is needed on your vehicle! We expected to simple service, but when we walked in we were told there would be at least $800.0 More

by targetpractis2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hughes Honda Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Hughes Honda responded

Thank you for taking the time to share this feedback. We always keep the best interests of our customers & their vehicles in mind when recommending services and we're sorry to hear that you were not previously informed of upcoming maintenance items your vehicle might need. We will be addressing your comments with our team so that we can work on providing more comprehensive communication in the future. If you'd like to speak with us further, please feel free to reach out directly. Thanks again, Lauretta Smith - Service Manager - 478.923.3500

March 10, 2021

I would like to say the only reason I continue to bring my car to Hughes Honda is because of Kris Duncan, He leaves I leave! More

by Frankii11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Duncan
Mar 10, 2021 -

Hughes Honda responded

Thank you for your loyal business with Kris!

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