Huffines Chrysler Jeep Dodge Ram Plano
Plano, TX
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 598 reviews
Wonderful customer service Just bought a 2016 jeep renegade. The dealership was honest and upfront about cost and worked to find me the vehicle I wanted in my price range. Very Just bought a 2016 jeep renegade. The dealership was honest and upfront about cost and worked to find me the vehicle I wanted in my price range. Very polite, efficient and effective with communication. More
Would absolutely do business with these folks again. I bought a used 2014 RAM 1500 truck from this Huffines dealership on 2016/04/30. I worked with Ed Lewis for the majority of the sale. Zach Stanley fro I bought a used 2014 RAM 1500 truck from this Huffines dealership on 2016/04/30. I worked with Ed Lewis for the majority of the sale. Zach Stanley from finance helped close the deal. The transaction was done almost entirely over email. I've never had a smoother car-buying experience than the one I experienced with Huffines. He was very patient during the negotiation phase and was quick to present a lot of data proving that their truck was priced fairly. He was also very conscious of my budget and helped me find a truck that fit my requirements and out-the-door price (which he didn't attempt to pad with any extra fees or useless services). The only thing I needed to do was fly down, test drive it and pick up the keys. (I needed to re-sign some paperwork since Ed found a better car for me after having sent the original paperwork via FedEx Overnight.) What would have been a 4- or 5-hour visit was reduced to about an hour. The truck was very true to what was listed online and the drive was as amazing as I expected. I would gladly buy from Ed or anyone at Huffines again. More
Best service! Just bought my first car last week and had the best and easiest experience. Cory Roper answered all of my questions and made the purchase very easy. D Just bought my first car last week and had the best and easiest experience. Cory Roper answered all of my questions and made the purchase very easy. Doing the first process online saved a lot of time at the dealership and we were in and out with my new jeep renegade. I'm very happy I chose Cory and his team with my new purchase. Great job guys!! More
Completely satisfied. Our experience with Mr. Perez and Mr. Brown was the best! Friendly, Courteous, and Knowledgeable. Best car-buying experience I have EVER had. Ruben Our experience with Mr. Perez and Mr. Brown was the best! Friendly, Courteous, and Knowledgeable. Best car-buying experience I have EVER had. Ruben Perez was lightning fast in his response to my e-mail inquiry. Waiting out front when we pulled up for a scheduled test drive. Put my wife and I completely at ease, familiarizing us with the car. We had a truly enjoyable visit, Thanks Guys!!! More
Fantastic customer service The experience from Edward Lewis (my salesman) to the finance department (Tracy Brown) who made a very difficult situation unstressful..It took work f The experience from Edward Lewis (my salesman) to the finance department (Tracy Brown) who made a very difficult situation unstressful..It took work for these guys to make it happen for me. I was a challenge but they conquered my situation with a smile and a firm handshake when it was all said and done...My recommendation is to walk into the lot and ask for these two guys to take care of you and be assured they will... Gene Barnard with Ebby Halliday More
Incompetence, thy name is Huffines! I have never had such a horrible experience from a service department. My car was taken there after an accident. They failed to realize the motor mou I have never had such a horrible experience from a service department. My car was taken there after an accident. They failed to realize the motor mounts were broken. A few months later when things got really bad, I took it back and they said it was the transmission, even after I told them it was the motor mounts. The adjuster Mike Otto was rude and condescending to myself and my husband. His only interested was selling me an extended warranty. He told me the car was fine and sent me on my way. I came back again and insisted they check the motor mounts . This time he admitted they were cracked and told me it's no problem that I was driving on them for so long. I was not at ANY risk! While they were fixing the motor mounts they did an update to the Rado which caused it to go haywire. So after picking it up, another trip back. They ordered a new stereo/navigation system and after a few days called me to pick it up. I left only to discover, after my steering locked up in the middle of the highway, that the idiots didn't calibrate anything and the ENTIRE ELECTRONIC SYSTEM was flipping out. Breaks streering, EVERYTHING! I almost got hit by an 18 wheeler! Back I go! The Service Manager, DJ gets envoled. Twice as arrogant as Mike. He admits the car should never have left, but since I didn't get hit "no harm no foul" What?????? Let's not even mention the fact that the stress of all this had me having seizures 4 or 5 a day when I barely had one every 6 months, and had to be hospitalized. When we finally picked up the car and they fixed all the foul ups, it was the day I was released from the hospital. They were even rude that day. The GM called and offered me 4 oil changes for the trouble! SERIOUSLY! DAYS OFF WORK, FAULTY JEEP, CLOSE CALLS ON THE HIGHWAY, STRESS OUT THE WAZOO AND YOU WANT ME TO COME BACK THERE FOR OIL CHANGES!! I politely declined. If I could give them a negative score I would. DO NOT GO TO HUFFINES EVER! More
Comfortable experience We recently purchased a certified preowned vehicle from Mark Whitmire. he was extremely pleasant and knowledgeable about the vehicle. Our comfort exte We recently purchased a certified preowned vehicle from Mark Whitmire. he was extremely pleasant and knowledgeable about the vehicle. Our comfort extended all the way throughout the purchase process including the always time consuming paperwork. Have purchased from Huffines before and would do it again. More
Excellent buying experience We recently visited Huffines in Plano to purchase a vehicle for our teenage daughter. We had visited several other dealers in our search for a small We recently visited Huffines in Plano to purchase a vehicle for our teenage daughter. We had visited several other dealers in our search for a small SUV and we were just not finding the right car at a good price. Honestly we had not even thought about Jeep but decided to pull in to Huffines and take a look. We were very fortunate to have had Ruben Perez as our sales consultant. He was excellent and very knowledgeable about all the vehicles on the lot. He answered all our questions, showed us several different vehicles with great options, safety ratings, and great price points for a new driver. We purchased a 2015 Jeep Renegade for our daughter. She loves it, we love it and we certainly loved the experience at Huffines. From start to finish, including finance department our purchase went very smooth. More
Excellent Customer Service After test driving a number of SUV's we narrowed our choices down to three vehicles. We chose Huffiness in Plano because of location and the excellent After test driving a number of SUV's we narrowed our choices down to three vehicles. We chose Huffiness in Plano because of location and the excellent care and information provided by Corey Roper and Samir Gupta. My wife and I found the entire process of finding a replacement vehicle exhausting over a two week period and we were pleasantly surprised that Corey and Samir made the entire process easy and enjoyable. I would recommend this dealership to anyone interested in looking for an excellent buying experience. More
Excellent Buying Experience I rank buying a new car, something I do fairly regularly, right up there with going to the dentist. My recent experience with Bill Moss at Huffines w I rank buying a new car, something I do fairly regularly, right up there with going to the dentist. My recent experience with Bill Moss at Huffines was an exception. It was quick and easy; low key, no fuss - just the way it should be. I came prepared and Bill listened. He worked to get me what I wanted since they didn't have one on the lot. The deal itself was quick and easy, and almost exactly the one I had wanted going in. I would add that I first came to Huffines about six months ago when I changed dealers maintaining my SRT. That experience was exceptional as well, so I decided to stick with Huffines. Kudos also to Zach in finance. That part was equally smooth and the usual upsell there was painless. More