Huffines Chrysler Jeep Dodge Ram Plano

Great job! Everyone at the dealership was very helpful and made the buying process simple and efficient. Ruben specifically was the perfect salesman for me. He’ Everyone at the dealership was very helpful and made the buying process simple and efficient. Ruben specifically was the perfect salesman for me. He’s direct, helpful, honest and doesn’t do all the classic used car sales pitch. He made the deal happen and worked through the paperwork very quickly. I would definitely recommend using Ruben and this Huffines dealership for a new or used car purchase. More

Very happy with my new car from Huffines I reached out to Tony to purchase my new car. He and Cory assisted me with ordering this car from the factory. This was a very easy painless process I reached out to Tony to purchase my new car. He and Cory assisted me with ordering this car from the factory. This was a very easy painless process. All details and negotiations done over the phone and email. I did not go to the dealership until the car had arrived. The car was ordered and I was quoted 6-8 weeks for delivery, it arrived in just under 6 weeks. This is my second purchase from Tony and Huffines. I am very happy with this dealership. As usually Tony kept me up to date and well informed. Thank you!!! More

Quick easy painless Adam was great. Showed us around and took time going over the difference of the jk and jl without ever once seeming like we where wasting his time or Adam was great. Showed us around and took time going over the difference of the jk and jl without ever once seeming like we where wasting his time or asking dumb questions. Never felt pressured and when it came time to making a deal he made it happen. More

Above average service Cory, Tony and team went above and beyond to make sure every single detail was perfect. I purchased a 2018 Rubicon with extreme ease and as luck woul Cory, Tony and team went above and beyond to make sure every single detail was perfect. I purchased a 2018 Rubicon with extreme ease and as luck would have it not everything was perfect (at no fault of Cory or anyone at the dealership). The true test of anyone's moral compass, constitutional fortitude, overall dedication, integrity and accountability comes not when things go right, but rather when things don't go as planned. Cory went above and beyond to make everything return to perfect. I will absolutely be returning to purchase another car and will be sending friends/family to have this same elevated experience. Great cars purchased from highly capable sales teams lead to nothing less than an exemplary experience. More

Helpful and Fair We had a very easy time buying our new Jeep Wrangler. Adam was professional and extremely nice and broke out his sharpened pencil for the sale. We h We had a very easy time buying our new Jeep Wrangler. Adam was professional and extremely nice and broke out his sharpened pencil for the sale. We had an add on and it was taken care of quickly and we are very happy with the whole experience. More

Great experience After visiting a few other dealerships, I came to Huffines where Adam and Zach worked hard to find the vehicle that met all my requirements and then s After visiting a few other dealerships, I came to Huffines where Adam and Zach worked hard to find the vehicle that met all my requirements and then some. Adam went above and beyond to find what I needed and wanted in my Jeep and did it all in good time. I’d would recommend Adam and the folks at Huffines to anyone who’s in the market. More

Chris Dalluge - Best Salesman I am so grateful for Chris Dalluge. Not a fan of shopping, he made my experience short and sweet, and I walked away with a great deal! I told Chris wh I am so grateful for Chris Dalluge. Not a fan of shopping, he made my experience short and sweet, and I walked away with a great deal! I told Chris what I wanted, he found the truck, gave me a fair price for my trade, threw in a couple extras and the deal was done. Easiest experience ever! Also, thank you to Zach and Charlie for having approvals, signatures and paperwork done quickly. I am truly grateful for Huffines Plano. More

Great place to buy or service you vehicle My wife and I have bought a Jeep and Ram from the Huffines dealership in Plano. This time I dealt with Wayne Kramer. I talked to Mr. Kramer via phone My wife and I have bought a Jeep and Ram from the Huffines dealership in Plano. This time I dealt with Wayne Kramer. I talked to Mr. Kramer via phone and text to discuss the 2018 Ram Lone Star I was looking for before I came in. Mr.Kramer went out of his way to find the Ram with the features I wanted and eventually brought it in from another dealership. It was ready when I got there. I got the discounts we had discussed as advertised by the promotions on TV and therefore had a general price range before I came in. Mr. Kramer followed through on everything with no haggling. Mr.Kramer was very friendly and easy to talk to. It was a very enjoyable experience. He will be our first contact for future vehicle or accessory needs. Stewart Ericson in finance was also very nice easy to deal with. We really enjoyed the new digital surface tablet format to sign the documents. It was a great experience. My wife and I enjoyed the humor and personal stories that both of these gentleman shared with us. More

I bought my second car from Huffines! I bought my second car from Huffines from my motivated knowledgeable brother, Orlon Hill. I test drove 3 vehicles, never felt pressured or coerced. I I bought my second car from Huffines from my motivated knowledgeable brother, Orlon Hill. I test drove 3 vehicles, never felt pressured or coerced. I decided on the Buick Encore and am happy with my purchase. More

Terrible service center This is one of those times when I wish I could give them negative stars. My 2014 jeep was approaching the end of the 100k warranty so naturally, I This is one of those times when I wish I could give them negative stars. My 2014 jeep was approaching the end of the 100k warranty so naturally, I wanted to get it into the dealer to see if they could diagnose the issues I was having. So I arrive to Huffines Plano as they’ve serviced the recall before and did a great job getting me in and out. Now when I got there I wanted to go to the same guy that helped me before but he wasn’t available. The person that was available was an older gentleman by the name of Bobby P. I explained to him my situation and that I wanted to get some things addressed before the warranty went out. He asked what issues I was having, I responded with “my transmission isn’t shifting properly and won’t downshift right when I’m trying to pass. I also get a clunk into 1st when I’m slowing down. Lastly, the engine is shaking more noticeably and it seems down on power.” Bobby walked over to my jeep and said “well that cheap brand of tire sure isn’t helping anything”. I ask what that has to do about the transmission and engine shaking. He then popped the hood and says “well that shaking is absolutely normal. You see, there’s literally hundreds of explosions going off in there so it makes a little rumble”. What a terrible way to curve any further efforts to investigate my issues. I’m very well aware of how an internal combustion engine works. I tried to explain that this wasn’t normal and I’m afraid it might be suffering from the common lifter failure. I asked that they at least drive it and see what I was talking about. He simply said “I’ll just hook up a scanner”. He hooks up a scanner, reads the codes, and said “everything looks normal.” I was shocked. Too shocked. I asked if someone else could help and he said “the codes read everything is fine, there’s nothing we can do. They will tell you the same. Now, since your warrantee is on its way out, why don’t I connect you with a new car salesman. They offer a lifetime warrantee.” Now, if I can’t get you guys to at least take my car in, see what issues I’m having, what could would a lifetime warrantee do for me? I understand this is a dealership and they want to make a buck. I usually stray away from dealers but this one handled my water pump issue so flawlessly, I decided to come back. I can’t believe how poorly my concerns were addressed. I will be reaching out to FCA and forwarding this review to them. This isn’t my first fiasco with the Huffines franchise. Buyers beware. More