Huffines Chrysler Jeep Dodge Ram Lewisville - Service Center

My service writer Jordan Welch is awesome. He addressed every need I had a concern with and went above to ensure I was satisfied with the repair results. He explained each repair and made sure all special every need I had a concern with and went above to ensure I was satisfied with the repair results. He explained each repair and made sure all special programs offered were included in the final invoice. Won't use any other service writer. Thx Jordan. More

Recall I brought my jeep in for an airbag recall and the guy called and said I needed a service because everything needed replacing (plugs, hoses, coolant fl I brought my jeep in for an airbag recall and the guy called and said I needed a service because everything needed replacing (plugs, hoses, coolant flush). I had all this done the week before at a mechanic shop. I believe the service guys didn't even look at it. If they had, they would have seen they were all new. They just recommended on the miles. The also didn't put my dash back together correctly. Now there is a gap and the rubber seal is hanging out between the dash and windshield. All in all, terrible experience. I will never buy new car from them. The guys were friendly when I dropped it off though, and Kathy at the front desk is sweet.. Too bad the service technicians have their heads up their xxxxx. More

Diagnostic They found the problem and gave me two options with two price options. They warranty the part and labor for two years so I don’t need to worry. They found the problem and gave me two options with two price options. They warranty the part and labor for two years so I don’t need to worry. More

Efficient I was able to obtain my warranty oil change, rotate my tires and complete the State of TX vehicle inspection in one stop. thanks Tina Wells I was able to obtain my warranty oil change, rotate my tires and complete the State of TX vehicle inspection in one stop. thanks Tina Wells More

Great job Mike Barnette did a fantastic job. I had a radio issue and they were able to research and repair the issue in 1 day. Great job. Mike Barnette did a fantastic job. I had a radio issue and they were able to research and repair the issue in 1 day. Great job. More

Great service Had a great experience with the service department. They explained everything as well as covered the cost without holding anything back. The service Had a great experience with the service department. They explained everything as well as covered the cost without holding anything back. The service professionals were knowledgeable and helpful. They escorted me through the entire process and made it simple.. More

Active noise cancelling system still broke after 13 months The service personnel are very easy to deal with. The problem is the issues with my truck keep appearing, and some of them have been beyond the capabi The service personnel are very easy to deal with. The problem is the issues with my truck keep appearing, and some of them have been beyond the capabilities of the service staff to repair for as long as I've had the truck, 13 months. In fact while they were test driving the truck the last time they had it the engine light came on and they had to replace the air dam module. The truck has to have something replaced on it or a repair done about every 1800 miles average so far. Totally unacceptable for a new truck. More

30k mile inspection The service was faster than my experiences at other Jeep Service Shops. I had an oil change, tire rotation, air filter replacement and 30k inspection. The service was faster than my experiences at other Jeep Service Shops. I had an oil change, tire rotation, air filter replacement and 30k inspection. I think I was in and out in about an hour. The only disappointment I had was that I requested a 5 tire rotation and that wasn’t completed. More

The way it should be Got to service center early was greeted very fast service writer took information and showed me waiting area and had my truck back to me faster than I Got to service center early was greeted very fast service writer took information and showed me waiting area and had my truck back to me faster than I expected More

Fast and Friendly I arrived at 7 am for an oil change before work. They got me in and out before 8 am. I had allotted 2 hours for the oil change, so I had time to grab I arrived at 7 am for an oil change before work. They got me in and out before 8 am. I had allotted 2 hours for the oil change, so I had time to grab breakfast. Thanks guys for all that you do with a smile. More