Huffines Chrysler Jeep Dodge Ram Lewisville - Service Center

Pre-holiday late evening oil change I showed up at about 5:45 on Thanksgiving eve not knowing what time they would close & asked if they could still do an oil change. They said of course I showed up at about 5:45 on Thanksgiving eve not knowing what time they would close & asked if they could still do an oil change. They said of course! They got it taken care of & I was on my way very quickly having had a nice visit with Mike & Phil during my wait. More

vehicle check light came on Jerry Canstanedo was very responsive, courteous, offered loaner and explained what was wrong and what needed to be done. Due to all the negative publ Jerry Canstanedo was very responsive, courteous, offered loaner and explained what was wrong and what needed to be done. Due to all the negative publicity regarding the Ecodiesel, I was apprehensive but he explained this “fix” would take care of it. We have loved our 2014 GC Ecodiesel and have had no issues until now at 75,000 miles. His experience and effort to do the right thing is a real asset to Huffines business. More

Great service good service person and I would bring my other truck here for service work . And I will recommend the service department to friends and family other truck here for service work . And I will recommend the service department to friends and family More

Servicing my jeep Jordan and team did a great job assessing the problems and keeping me informed along the way. He was friendly and informative, and I appreciated the c Jordan and team did a great job assessing the problems and keeping me informed along the way. He was friendly and informative, and I appreciated the complimentary uber ride home so I didn't have to wait at the dealership or figure out transportation needs that afternoon. More

Charged for work not done Went in for oil change, specifically said no to tire rotation. At payment time I'm quoted for oil and tire rotation? When I questioned tires they of Went in for oil change, specifically said no to tire rotation. At payment time I'm quoted for oil and tire rotation? When I questioned tires they offered to put them back? Then after looking again at my original WO, stared they did NOT rotate tires. Chalk it up to human error, normally get good service here. More

Best of Care When the check engine light came on late in the day, I called my service adviser from a previous visit. He told me the hours of operation and I was a When the check engine light came on late in the day, I called my service adviser from a previous visit. He told me the hours of operation and I was able to get my vehicle in maybe an hour before close. By the time I arrived, my adviser was gone for the day, but no worries. Jordan jumped right in and assisted. He quickly assessed my problem, put my vehicle in the queue, and secured an Uber ride home for me. I've always had great experiences with the service department here. Both Jordan and Ziha have always been patient to explain both the plan going forward and the details after the work is done. I highly recommend this dealership. These guys put the "service" in service department. More

consistently consistent I went to get a state inspection from a local garage. The customer service was horrible and i got a bad vibe. Sop i stopped the process and drove str I went to get a state inspection from a local garage. The customer service was horrible and i got a bad vibe. Sop i stopped the process and drove straight to y'all. Such a big difference! Ziha was great. Tell him i said "Hi". Fast, Efficient, Friendly. I wont go anywhere else again. Thanks y'all More

Customer Care I came in for a normal oil change and they treat you like royalty. Kade had me in and out in less than 45 minutes. Every time I go they always take I came in for a normal oil change and they treat you like royalty. Kade had me in and out in less than 45 minutes. Every time I go they always take good care of me and never try to sell me items or services I don't need. More

SERVICE CENTER EXPERIENCE Our Service Rep Jordan went above and beyond. He deserves a 10 not just a 5. Jordan diid not give up trying to find out the problem with our vehicl Our Service Rep Jordan went above and beyond. He deserves a 10 not just a 5. Jordan diid not give up trying to find out the problem with our vehicle. More

Paul Aceto is the man!! Brought my truck in for what I thought was a tranny related issue. Ended up being the rear end which Paul covered under an active Chrysler recall. Fix Brought my truck in for what I thought was a tranny related issue. Ended up being the rear end which Paul covered under an active Chrysler recall. Fixed a few other things as well that I thought were unrelated to the rear end, but my truck had now got a clean bill of health. 100% recommended!! More