Huffines Chrysler Jeep Dodge Ram Lewisville - Service Center

quick and efficient Drove in for an inspection and tire rotation and out in 30 mins. It was after lunch and the Mon before Xmas expected them to be too busy but they were Drove in for an inspection and tire rotation and out in 30 mins. It was after lunch and the Mon before Xmas expected them to be too busy but they weren't. More

Awesome dealership Every time I went to Huffines, I was retreated with respect, and given awesome service. I found them to be honest in the service department and the Every time I went to Huffines, I was retreated with respect, and given awesome service. I found them to be honest in the service department and the sales sept. Zack was amazing and went beyond my expectations in sales. Chris always made sure my Jeep was thoroughly taken care of. Bill at the closing of the sale of my next Jeep was awesome as well. Steve even came by to make sure Everything was perfect. Thank you Huffines. More

Quick and Friendly Service I was able to drop my truck off from a check engine code, get in and out with a loaner vehicle in less than 20 minutes. They were equally as quick whe I was able to drop my truck off from a check engine code, get in and out with a loaner vehicle in less than 20 minutes. They were equally as quick when I picked up my truck the next day. More

Recall service with loaner vehicle Good experience, Recall service with loaner vehicle, easy to schedule and they were flexible on drop off and pick up times and days to make this conve Good experience, Recall service with loaner vehicle, easy to schedule and they were flexible on drop off and pick up times and days to make this convenient More

Great Customer Service Jordan and Vincenzo answered all my questions and helped me with my car. Would definitely come back in the future to service my car again. Jordan and Vincenzo answered all my questions and helped me with my car. Would definitely come back in the future to service my car again. More

First Service For 2019 RAM 1500 The service actually took less time than I thought it would. Having a reservation for the service may have helped with the time it took. The service actually took less time than I thought it would. Having a reservation for the service may have helped with the time it took. More

Oil change Chris Tucker did a great job in helping me get my truck serviced. He was friendly and knowledgeable about everything I needed to get done on my truck. Chris Tucker did a great job in helping me get my truck serviced. He was friendly and knowledgeable about everything I needed to get done on my truck. More

Pleasant experience Another dealer had installed a new tire. It vibrates like crazy. I went to Huffines unannounced and asked them to do an oil change, a rotate, balance Another dealer had installed a new tire. It vibrates like crazy. I went to Huffines unannounced and asked them to do an oil change, a rotate, balance al wheels and check the vehicle over. They got it done quickly and correctly. No more vibration! Runs like a top and smooth like butter baby! More

Two Trips in Two Weeks The service tech Trey was very helpful professional and answer all of my questions. I took my Jeep in right before Thanksgiving for warranty and a oil The service tech Trey was very helpful professional and answer all of my questions. I took my Jeep in right before Thanksgiving for warranty and a oil change. It was a few day later when I picked up my Jeep and I noticed there was something hanging from the bottom. The compartment that was opened during my oil change was never closed and was damaged. The sticker was never placed on the interior advising an oil change had actually taken place. I took my vehicle back they completed some minor repairs replaced the opening and then on my way out my trunk light came on, lucky it did not pop open but it had never been closed. I never had a good experience getting my car service here and I would have never returned if it wasn't for Trey's kindness. More

Go for an Oil Change, come out with broken parts on my car. For Reference (the Manager with the worst attitude and customer service ever) if he was even a manager was Scott Spindle. I went in to get an Oil C For Reference (the Manager with the worst attitude and customer service ever) if he was even a manager was Scott Spindle. I went in to get an Oil Change, replace a run light and get a recall done on my car at Huffines Lewisville near my work. Was told they didn't want to take the time to do the paperwork and get me a rental car for the Recall on my car. They said can you wait till the new year and just bring it back then. I told him I needed it fixed but he said it would be difficult to complete in a weeks time, I'm not sure why that matters but I said that's fine I will take it to the dealership near my house. I asked if they could even do the Oil change and replace the run light that was out? With an attitude he passed me off to the guy who handles the Oil Change. Later I returned to pick up my car, and I opened the hood to look over the engine and check the oil dip stick. I noticed the clip that holds my windshield wiper fluid in place was broken! I went back in to ask the service guy to take a look and I was told he was in a meeting and I would need to wait 15 mins. So I walked back to the office where the meeting was being held, walked in and said excuse me there is a part broken on my car and I need him to come look at it. The Manager said who are you I responded with I am a customer and walked back to the car. the manager and the sales guy along with 4 other guys followed me to the car and looked it over. The Manager started to have a big Attitude! He tried to talk down to me and I butted in and said "Sir knock off the Attitude, Right Now!" The Manager did not even notice I said anything. So I waited till he was done and said "Whats with the Attitude?" He just looked at me. So I repeated "why do you have an attitude?" He said "I am going to look this part up" and left. He returned 5 mins later and started raising his voice again and I said STOP having an Attitude Right Now! He paused and said I'm sorry, it has been a crazy morning, I have ordered the part and we will fix it. P.S. The light they fixed / replaced was very dim and after 1 day you can't even see the light is on unless you bend down to look at it and the message popped back up and says Run Light is out. If I did not have to go back to have them fix the part they broke I would never go back to this Dealership. More