Huffines Chrysler Jeep Dodge Ram Lewisville

I have been in the car business half my life. I am female, so I tend to buy cars from people that I know in the business. I was apprehensive at first to even consider leasing another Jeep. This is bec female, so I tend to buy cars from people that I know in the business. I was apprehensive at first to even consider leasing another Jeep. This is because I no longer know anyone who works at a Jeep dealership! Then, Xriston Turner emailed me. I admit to giving him a hard time at first, via email, by telling him exactly what I wanted and didn't want. I figured he would head for the hills. He didn't:) He was persistent but not pushy. He was patient and courteous and I respected him for that. ( I had dropped in about a month ago just to get a price from the fleet manager and let's just say I have NOTHING nice to say about him.) That's why I was so hesitant to give the dealership a chance. The only reason I took a chance is because Xriston really wanted my business and he treated me as an equal-rather than some pain in the butt stupid female. His manager, Eric, came out and met me and I liked him ALOT as well. My 12 year old stepson was equally impressed. Both of the guys treated Issac as if he was "part of the car deal". I was touched by that and Issac seemed to be so proud! I got some serious brownie points with Issac! By the time we left the dealership, I felt like I had known them forever! I even told Eric he should hire me:) I will tell you, that by far...this experience was the best I have ever had:) And I have bought alot of cars! Xriston and Eric are the BEST. And i feel honored to have met them. You can say that about very many people, period! I am very very happy and will be sending all of my friends and clients to see Xriston!!!! More

The sales staff and business executive at Huffines Dodge were exceptionally helpful in the options and opportunity given me in making an informed choice on the purchase of a new Dodge pick up. This is the were exceptionally helpful in the options and opportunity given me in making an informed choice on the purchase of a new Dodge pick up. This is the second Dodge I've bought from this dealership, and the business manager actually remembered me from 4 years past. Everyone was very courteous and did not try to push a sale on me. I will continue to deal with them in the future and will be very happy to refer my friends and family to them for possible future business. More

Nobody was pushy or arrogant. They asked what I was looking for, and when I told them, they went above and beyond to find it. Were very fair and honest; no "shady" dealing. Talked to me with respect looking for, and when I told them, they went above and beyond to find it. Were very fair and honest; no "shady" dealing. Talked to me with respect even though I am a woman. Didn't treat me like I didn't know what I was talking about. Very kind. Kept me regularly informed on my deal as it progressed, i.e. When my car was on it's way, when it got there, had paperwork ready when they said they would. Also helped me program the GPS Navigation before I left & made sure I understood all the details of the vehicle. Made sure all my questions were answered before I left. Second vehicle I have bought from this dealership, and I'll come back again More

My first contact with Xris was via internet. After that we had gone back and forth a bit by text messaging. I was previously in another dealership & wanting to shop around so I decided to give the Lewisvil we had gone back and forth a bit by text messaging. I was previously in another dealership & wanting to shop around so I decided to give the Lewisville Dealership a try. I can say that my overall experience with the salesperson, Xris, is quite shameful. Upon our first personal contact my sexuality was brought into question... I do not wish to elaborate here about this. I had explained to him that I had just left one of their competitors a bit frustrated. I explained that they were not able to locate what I was looking for and would not really talk numbers without my husband present. He told me that he used to work there and that they liked to drink alcohol during business hours. He said that would explain some of their behavior. I let him know what I was interested in & we looked at a few on the lot. They did not have exactly what I wanted. We went inside & he did some checking the computer & found 1 at another location (explaining to me that I did not want to go to Randall Noe in Terrell because they were no good) that if it was available they could do a trade with them. He could not get a hold of anyone there because they closed an hour before the Lewisville location. I told him that the other dealership had told me that one was not available. He explained to me that they do not trade with the because of "bad business" and that they probably did not even call them... I left that evening & Xris said that he would call & check on the availability of the vehicle at the Terrell location. The next morning & I had received phone call & texts that the one in Terrell was sold. We went back & forth & he was trying to locate something for me. I had explained to him that I was not is a hurry & if I needed to wait until the 2012 came out that would not be a problem. I was not able to answer my phone or texts for about an hour & he just blew up my phone. Said stuff like, “I feel like I am failing you, etc, etc. Are you still interested? I haven’t heard from you in a while. I don’t wanna keep bothering you if you’re not.” It was kind of freaky, if you ask me. We went back & forth quite a while without finding anything and I felt like there was a lot of my time wasted. He knew what I wanted. I had already said if it is not out there I would wait. I can understand wanting to make the sale but come on I was away from phone for an hour. That went on from about 8:45 – 12:45 am. After my husband & I went out later in the day I started getting texts from him again. I really thought we were done. A few minutes after 5pm he tells me via text that he thinks that he may have good news. He & his Internet Director thinks that they may have a way to go & asks if he can call me. I am not where I can take a call and tell him that. We went back & worth via text answering question I thought he already knew the answers to until 6:50 pm. Nothing really came from any of this. I never really found out what the “good news” was. I had a break from this on Sunday. Thank Jesus. Then Monday came around. We went back & forth from 11:40am – 5:45pm via text msg while I was at work. I had asked him to check on another option before & he never mentioned it until I brought it up again. He threw out some numbers on the cost of switching out navigation systems that didn’t match up & I felt he was trying to take advantage. I even questioned him about it & he said that he would need to check his numbers & never mentioned it again. Next thing I know he asked when I could come back to the dealership… I was floored. My response to him was, “What for? You seem to be wasting my time.” Then he jumped on the defense and went off on me. Something about him giving me 200% & him trying to feed his family & him feeling like I slapped him in the face, I’m done & he went on for quite a bit. His text was so long it broke it down into 4 different texts. Just crazy! This is why I have rated Huffines Chrysler Jeep Dodge Ram Lewisville so poorly. I can’t believe how immature the salesperson, Xriston Turner, acted. I can spend my money on a new automobile with someone that actually will listen to my needs & wants to do business with me. More

The experience doing the prework via email was a plus, the salesman did not try to talk me into anything I didn't want to buy. I had a specific car in mind with a limited number of options and Chris worke the salesman did not try to talk me into anything I didn't want to buy. I had a specific car in mind with a limited number of options and Chris worked with me without pressure to buy. The purchasing process was fast and everything about the process explained in full. More

Lyon was wonderful to work with, very personable, quick to follow up and made the buying process a great experience! Once I got to the dealership to pick up the car, process took very little time, Lyon a to follow up and made the buying process a great experience! Once I got to the dealership to pick up the car, process took very little time, Lyon already had everything approved, and basically all I had to do was sign the paperwork. More

I purchased a new Dodge Challenger SRT8 from Huffines CJD in Lewisville, TX. Unlike other Dodge dealerships in the area, Lyon and Chris did not play the usual games during the negotiation process. In fact, in Lewisville, TX. Unlike other Dodge dealerships in the area, Lyon and Chris did not play the usual games during the negotiation process. In fact, we were able to agree on a great price via email before my wife and I actually visited the dealership. We got a great deal on this car, and their excellent customer service did not end at the point of sale. We had a few minor issues that we asked them to address in service department. They made the appointment for us and provided a brand-new loaner car for us to drive while our car was in the shop. Lyon and his team have gone above and beyond to make sure that we are satisfied customers. I highly recommend Huffines CJD in Lewisville and I am very confident that I will buy all of my future vehicles from them. More

Chris and Miles did a great job helping us out in buying a brand new Jeep. My husband and I have purchased our last ten cars combined from a dealer in Oklahoma, but not anymore. We are now ne loyal customer a brand new Jeep. My husband and I have purchased our last ten cars combined from a dealer in Oklahoma, but not anymore. We are now ne loyal customers of Huffines and look forward to many more car purchases in th future! Thanks so much! Jennifer Grimes More

I have been to several dealerships that tried to pressure me into a new car purchase. This dealership gave me the room I needed to look and when I was ready they we very helpful, took their time and were ve me into a new car purchase. This dealership gave me the room I needed to look and when I was ready they we very helpful, took their time and were very friendly. The sales person showed me all the options and then asked me what made since to me, he was interested in what I wanted. It the future I will return to this dealership first to see if they have what I am looking for. More

I'm so glad I went to this dealer. Everyone was very friendly and showed me what I wanted and then made the deal. Great experience. I would definitely recommend this dealer to all my friends! David wa friendly and showed me what I wanted and then made the deal. Great experience. I would definitely recommend this dealer to all my friends! David was great to go over all the options on the jeep wrangler and explained how all the extras worked! More