Huffines Chrysler Jeep Dodge Ram Lewisville

I have given the highest rating to this sales person based on his high level of service, dedication, and tenacity in locating my 2011 Jeep Grand Cherokee Laredo. Lyon took the time to fully understand m based on his high level of service, dedication, and tenacity in locating my 2011 Jeep Grand Cherokee Laredo. Lyon took the time to fully understand my vehicle needs and he spent the time in locating and obtaining the vehicle. He was always courteous, friendly, patient and open with his communications. He kept me fully informed during his search process and answered all of my questions to my expectations. I was impressed that he took my calls after hours, he really made me feel important and his actions truly demonstrated his caring. I might add that I did visit two other Jeep dealerships and the sales team's at the two were initally friendly but fell short when I did not specifically purchase a vehicle from their inventory. I did provide each dealer with the type of vehicle that I wanted but afterward I did all of follow-up calls. I just gave up and contacted Huffines. More

My overall experience with every aspect of Huffines in Lewisville was excellent. I had been car searching and researching for some time when I decided to check out Jeep dealerships in my area. Xristan c Lewisville was excellent. I had been car searching and researching for some time when I decided to check out Jeep dealerships in my area. Xristan called me to follow up on my internet inquiry. He was courteous and accommodating when we scheduled to meet at the dealership. He then offered to help me with directions or come and pick me up from a few blocks away when I got lost. AS I searched for a jeep within my price range, he was patient and accommodating. When I changed my mind, he was easy-going. Xristan steered me toward a car that was a great fit and a super deal, as he knew that was most important to me. I experienced no pressure, plenty of space when I needed it to consider my options, and an overall exceptional shopping experience. In addition, his sales manager, Jessie, worked with the numbers to offer me just what I needed. Even though it took an additional three or four hours to deal with me outside financing, Xristan was patient and long-suffering! He never made me feel rushed or like an inconvenience even though I knew I was when my insurance and financing took more time than expected. He stayed with me until I had all the necessary faxes sent and until he had walked me through all of the specs on my new jeep. He even let me follow him until he motioned me to the right road to take me home! I will recommend this dealership, and Xristan in particular, to everyone I know! More

My first contact with Huffines Chrysler Jeep Dodge Ram Lewisville was via internet/e-mail due to me being overseas on a deployment.When I finally came home on R/R, I recieved nothing but the best custome Lewisville was via internet/e-mail due to me being overseas on a deployment.When I finally came home on R/R, I recieved nothing but the best customer service from Mr Alizna.He gave me the info and assistnace and very knowledgeable on the vehicle I purchased. The paperwork process was quick and painless no hassle at all.Answered all the questions I had and explained everything. I will keep this dealership in mind and refer them to my guys back in my unit and family members who will be interested in purchasing a vehicle. More

Everyone at Huffines Dodge in Lewisville were very nice and took care of my needs. Finance was quick and painless, Thanks to everyone at Huffines, Thank you Lyon. and took care of my needs. Finance was quick and painless, Thanks to everyone at Huffines, Thank you Lyon. More

I have been in the car business half my life. I am female, so I tend to buy cars from people that I know in the business. I was apprehensive at first to even consider leasing another Jeep. This is bec female, so I tend to buy cars from people that I know in the business. I was apprehensive at first to even consider leasing another Jeep. This is because I no longer know anyone who works at a Jeep dealership! Then, Xriston Turner emailed me. I admit to giving him a hard time at first, via email, by telling him exactly what I wanted and didn't want. I figured he would head for the hills. He didn't:) He was persistent but not pushy. He was patient and courteous and I respected him for that. ( I had dropped in about a month ago just to get a price from the fleet manager and let's just say I have NOTHING nice to say about him.) That's why I was so hesitant to give the dealership a chance. The only reason I took a chance is because Xriston really wanted my business and he treated me as an equal-rather than some pain in the butt stupid female. His manager, Eric, came out and met me and I liked him ALOT as well. My 12 year old stepson was equally impressed. Both of the guys treated Issac as if he was "part of the car deal". I was touched by that and Issac seemed to be so proud! I got some serious brownie points with Issac! By the time we left the dealership, I felt like I had known them forever! I even told Eric he should hire me:) I will tell you, that by far...this experience was the best I have ever had:) And I have bought alot of cars! Xriston and Eric are the BEST. And i feel honored to have met them. You can say that about very many people, period! I am very very happy and will be sending all of my friends and clients to see Xriston!!!! More

The sales staff and business executive at Huffines Dodge were exceptionally helpful in the options and opportunity given me in making an informed choice on the purchase of a new Dodge pick up. This is the were exceptionally helpful in the options and opportunity given me in making an informed choice on the purchase of a new Dodge pick up. This is the second Dodge I've bought from this dealership, and the business manager actually remembered me from 4 years past. Everyone was very courteous and did not try to push a sale on me. I will continue to deal with them in the future and will be very happy to refer my friends and family to them for possible future business. More

Nobody was pushy or arrogant. They asked what I was looking for, and when I told them, they went above and beyond to find it. Were very fair and honest; no "shady" dealing. Talked to me with respect looking for, and when I told them, they went above and beyond to find it. Were very fair and honest; no "shady" dealing. Talked to me with respect even though I am a woman. Didn't treat me like I didn't know what I was talking about. Very kind. Kept me regularly informed on my deal as it progressed, i.e. When my car was on it's way, when it got there, had paperwork ready when they said they would. Also helped me program the GPS Navigation before I left & made sure I understood all the details of the vehicle. Made sure all my questions were answered before I left. Second vehicle I have bought from this dealership, and I'll come back again More

My first contact with Xris was via internet. After that we had gone back and forth a bit by text messaging. I was previously in another dealership & wanting to shop around so I decided to give the Lewisvil we had gone back and forth a bit by text messaging. I was previously in another dealership & wanting to shop around so I decided to give the Lewisville Dealership a try. I can say that my overall experience with the salesperson, Xris, is quite shameful. Upon our first personal contact my sexuality was brought into question... I do not wish to elaborate here about this. I had explained to him that I had just left one of their competitors a bit frustrated. I explained that they were not able to locate what I was looking for and would not really talk numbers without my husband present. He told me that he used to work there and that they liked to drink alcohol during business hours. He said that would explain some of their behavior. I let him know what I was interested in & we looked at a few on the lot. They did not have exactly what I wanted. We went inside & he did some checking the computer & found 1 at another location (explaining to me that I did not want to go to Randall Noe in Terrell because they were no good) that if it was available they could do a trade with them. He could not get a hold of anyone there because they closed an hour before the Lewisville location. I told him that the other dealership had told me that one was not available. He explained to me that they do not trade with the because of "bad business" and that they probably did not even call them... I left that evening & Xris said that he would call & check on the availability of the vehicle at the Terrell location. The next morning & I had received phone call & texts that the one in Terrell was sold. We went back & forth & he was trying to locate something for me. I had explained to him that I was not is a hurry & if I needed to wait until the 2012 came out that would not be a problem. I was not able to answer my phone or texts for about an hour & he just blew up my phone. Said stuff like, “I feel like I am failing you, etc, etc. Are you still interested? I haven’t heard from you in a while. I don’t wanna keep bothering you if you’re not.” It was kind of freaky, if you ask me. We went back & forth quite a while without finding anything and I felt like there was a lot of my time wasted. He knew what I wanted. I had already said if it is not out there I would wait. I can understand wanting to make the sale but come on I was away from phone for an hour. That went on from about 8:45 – 12:45 am. After my husband & I went out later in the day I started getting texts from him again. I really thought we were done. A few minutes after 5pm he tells me via text that he thinks that he may have good news. He & his Internet Director thinks that they may have a way to go & asks if he can call me. I am not where I can take a call and tell him that. We went back & worth via text answering question I thought he already knew the answers to until 6:50 pm. Nothing really came from any of this. I never really found out what the “good news” was. I had a break from this on Sunday. Thank Jesus. Then Monday came around. We went back & forth from 11:40am – 5:45pm via text msg while I was at work. I had asked him to check on another option before & he never mentioned it until I brought it up again. He threw out some numbers on the cost of switching out navigation systems that didn’t match up & I felt he was trying to take advantage. I even questioned him about it & he said that he would need to check his numbers & never mentioned it again. Next thing I know he asked when I could come back to the dealership… I was floored. My response to him was, “What for? You seem to be wasting my time.” Then he jumped on the defense and went off on me. Something about him giving me 200% & him trying to feed his family & him feeling like I slapped him in the face, I’m done & he went on for quite a bit. His text was so long it broke it down into 4 different texts. Just crazy! This is why I have rated Huffines Chrysler Jeep Dodge Ram Lewisville so poorly. I can’t believe how immature the salesperson, Xriston Turner, acted. I can spend my money on a new automobile with someone that actually will listen to my needs & wants to do business with me. More

The experience doing the prework via email was a plus, the salesman did not try to talk me into anything I didn't want to buy. I had a specific car in mind with a limited number of options and Chris worke the salesman did not try to talk me into anything I didn't want to buy. I had a specific car in mind with a limited number of options and Chris worked with me without pressure to buy. The purchasing process was fast and everything about the process explained in full. More

Lyon was wonderful to work with, very personable, quick to follow up and made the buying process a great experience! Once I got to the dealership to pick up the car, process took very little time, Lyon a to follow up and made the buying process a great experience! Once I got to the dealership to pick up the car, process took very little time, Lyon already had everything approved, and basically all I had to do was sign the paperwork. More