Huffines Chrysler Jeep Dodge Ram Lewisville

This was the best experience I have ever had in all my years of purchasing vehicles! I felt very comfortable and welcomed! Hamed Awadi was very kind, patient, and really knows what he’s talking about. Eve years of purchasing vehicles! I felt very comfortable and welcomed! Hamed Awadi was very kind, patient, and really knows what he’s talking about. Everything was very quick and before I knew it, I already had my new jeep! Bill Brand was also extremely helpful and made sure everything went smooth. I would definitely recommend buying from this dealer because you will not be disappointed! More

Took my 2022 Cherokee Trailhawk in for 2 issues. Took the car in at 9 AM on Thursday. One is that it will not go back into drive after going thru a tunnel car wash without putting it into park firs Took the car in at 9 AM on Thursday. One is that it will not go back into drive after going thru a tunnel car wash without putting it into park first. A real problem! Second was a minor noise coming from the front end. Problem One was deemed normal. Can't believe that and second issue is the big one. First thing I never received ANY updates on the car at all except the following text this morning: 9:51 Monday "This is Huffines Chrysler Jeep Dodge Lewisville. We may send you updates about the services you requested which will vary per your needs." "Hey it's Tyler at Huffines. I wanted to go ahead and text you all of the pricing and will call here shortly. My technician found noise to be coming from 2 places in the front end. Your struts are making noise in the mounts and the lower control arms are making noise as well. To replace all of this it would run $4167.73." So now I call the service writer and he tells me the same thing. I go pick up the car to get a second opinion. The service writer comes out and tells me well "the front end work is not really very bad at all and I should be fine as is for many miles to come"! So I am led to believe that the 4K in service was really not necessary and someone just need a service sale! I will never do any business with this dealership ever in the future. More

Great staff and a wonderful dealership to work with. My new Ram 2500 is my 3rd vehicle from Huffines Lewisville!! My new Ram 2500 is my 3rd vehicle from Huffines Lewisville!! More

Jonathan was great to work with during the purchase of my new truck. I came in from out of town and he had worked with me prior to my arrival to make sure things ran smoothly. Even when there was a slight co new truck. I came in from out of town and he had worked with me prior to my arrival to make sure things ran smoothly. Even when there was a slight concern before leaving the dealership they got it into the service department and ready to hit the road before we left. Raquel in finance answered any and all questions that I had and helped me find a better deal on a warranty than I had previously researched. Everyone at the dealership was kind and went out of their way to make sure I felt taken care of while there. More

I bought my Jeep here in 2017 and have used them for service the entire time. I have never had a bad experience here. Tyler was great! Highly recommend this dealership if you need your vehicle serviced. service the entire time. I have never had a bad experience here. Tyler was great! Highly recommend this dealership if you need your vehicle serviced. More

My 23 Jeep GC has been continuously having issues with the Uconnect system. I visited with my Service Advisor Tyler Watt, Service Manager Josh Lancaster, and Shop Tech Juan. All provided professional out the Uconnect system. I visited with my Service Advisor Tyler Watt, Service Manager Josh Lancaster, and Shop Tech Juan. All provided professional outstanding service. More

Great dealership if you’re looking to get a new car and not have to deal with the usual hassle, Huffines made my car buying experience quick and seamless, overall i am very pleased with my experience. 10/1 not have to deal with the usual hassle, Huffines made my car buying experience quick and seamless, overall i am very pleased with my experience. 10/10 would recommend. This dealer is phenomenal and i will be buying my next car here as well. More

Tyler, my service advisor provides great customer service as always. This service department is top notch. as always. This service department is top notch. More

I purchased a Grand Wagoneer Series II from them in November of '22. Within 2 weeks, our "Wagoneer Representative" would no longer answer our phone calls. I've had to take the vehicle in for repairs 13 November of '22. Within 2 weeks, our "Wagoneer Representative" would no longer answer our phone calls. I've had to take the vehicle in for repairs 13 times so far, and after balancing and rotating my tires 5 separate times because they keep going out of balance, they told me I need 4 new ones. So they replaced all 4 tires, and within two weeks the front ones need to be replaced again. They're now refusing to honor the service contract that I purchased with them, and are telling me to hire an attorney. Absolutely worst service I've ever experienced from a business. A downright scam. More