Huffines Chevrolet Plano - Service Center

My husband and I have been loyal and returning customers of Huffines in Plano for twenty years. When it is time for me to replace my vehicle, we only go to Huffines in Plano. I would never purchase a vehic of Huffines in Plano for twenty years. When it is time for me to replace my vehicle, we only go to Huffines in Plano. I would never purchase a vehicle at any other dealership. This is due not only to the friendliness of the sales team but also mostly due to the customer service we receive in the Service Department time and time again! While the sales department is very important, you generally continue to see your Service Dealer several times a year....in my case for oil changes and state inspections. He keeps my Tahoe running smoothly! There have been a few service issues over the years with my cars, but Frank gets right to it, explains the problem to me so I can usually understand, and if I do not understand, he is willing to stop right there and call my husband and explain it to him! Frank has been my service adviser for as long as I can remember. I bet he is the only Service Adviser who greats his loyal customers with a big, warm, welcoming hug! By now we know about each other's families and exchange a quick update on everyone and the latest with our kiddos and my grandchildren! There have been a couple of occasions over the past years when Frank is not there when I bring my car in, and Reggie helps me the minute he sees me pull up. He knows Frank is "my man" and if he is gone, Reggie is eager to help me! Frank is not only my Service Adviser, but my friend. He has such a great attitude and welcoming hug and smile. He keeps us returning to the dealership time and time again. I have recommended Huffines Plano to several friends and family members based on the pleasant experience we have always had! More

I am ways greeted quickly when I bring my vehicle in for repair. I feel they are fair and only recommend repairs that are necessary. repair. I feel they are fair and only recommend repairs that are necessary. More

Came in for a routine oil change. Got the car serviced in less than one hour and got the 32 point inspection as well. Waiting room was clean, coffee was Starbucks with half-n-half. Only complaint was th in less than one hour and got the 32 point inspection as well. Waiting room was clean, coffee was Starbucks with half-n-half. Only complaint was that the TV was playing Fox News which I studiously avoid. Melba Walton, the cashier, redid my invoice to save me lots of money. I'll be back in three months for my next oil change. Thanks, Huffines! More

Enjoyable experience. Melva is a hoot (that is a good thing) and pleasure to work with. Waiting room is clean and comfortable. Very clean facility. Did run out of coffee, though. thing) and pleasure to work with. Waiting room is clean and comfortable. Very clean facility. Did run out of coffee, though. More

I had exceptional service at Ray Huffines, this morning. Erin Thompson and Malva Walton were was very helpful and friendly. I'd definitely recommend them! Erin Thompson and Malva Walton were was very helpful and friendly. I'd definitely recommend them! More

J. R. always provides friendly and helpful service. He will call with an estimate of work needed and discuss any other service to insure that my vehicle will perform safely and dependably. Melva at check will call with an estimate of work needed and discuss any other service to insure that my vehicle will perform safely and dependably. Melva at check out is always friendly and ready to answer and questions regarding service performed. I buy my vehicles from Huffines because of the excellent service department. More

It is always a pleasure to have my Saturn Vehicles serviced at Huffines. From the reception at the entry point through to the payment desk, employees are pleasant and knowledgeable. The process i serviced at Huffines. From the reception at the entry point through to the payment desk, employees are pleasant and knowledgeable. The process instills confidence in quality, and subsequent safety of operation on the road. I want to also remember "John" at the parts counter... Always so helpful. Thank you, Rad Field Retired.. Director / Customer Service A Division of Boeing Commercial Aircraft More

Since the day I was contemplating buying my new car I have received exceptional service. On this particular day I went in for an oil change, and from the time when I pulled up to drop off my vehicle I wa have received exceptional service. On this particular day I went in for an oil change, and from the time when I pulled up to drop off my vehicle I was treated like family. The cashier Ronnica Cruz is very friendly, and I am completely satisfied and would highly recommend this Dealer to anybody who will listen. Great Job!!! More

Reggie was very helpful in determining the issue with my car. He gave me a choice regarding the recommended work to be completed. Melva was very friendly as I checked out. car. He gave me a choice regarding the recommended work to be completed. Melva was very friendly as I checked out. More

Quick and easy, very personable folks to work with. They got to my vert fast and had me out faster then they stated it would take. got to my vert fast and had me out faster then they stated it would take. More