Huffines Chevrolet Plano - Service Center

I actually live in Austin but work in Dallas during the week. My husband called me on my drive in on Tuesday and said there was oil on the garage floor and that I needed to get my Tahoe to a dealer immedi week. My husband called me on my drive in on Tuesday and said there was oil on the garage floor and that I needed to get my Tahoe to a dealer immediately. We had purchased our first Tahoe at Huffines in 2005 and they were the first place I thought of. I took it in on Wednesday morning and was greeted promptly by Susie Frazier. I told her my problem and also a couple of other issues that I wanted to get checked out while it was still under warranty. I used their courtesy shuttle also. Ms. Frazier called me in just a few hours to let me know their findings. She set it up for the courtesy shuttle to pick me up at work and take me to get my vehicle. Once I got there I was promptly acknowledged by Melva Walton and the check out was painless. They drove up my vehicle and was on my way. I would highly recommend them for any of your service needs. Susie and Melva were both great! Thanks! More

I needed an oil change. Erin came out and greeted me. She has helped me before and is always very friendly. I told her I needed to have an overall checkup, for I was going on a long trip. She brought me a li has helped me before and is always very friendly. I told her I needed to have an overall checkup, for I was going on a long trip. She brought me a list of concerns. What I liked most was there was no pressure on what I should do. I've never been pressured from anyone at Huffines. I bought my truck tens years ago have always gone back for oil changes and other maintenance. Melva is always cheerful and helpful. So from beginning to end of my visit is professional and courteous. I choose a business for quality of work and how I'm treated. Robert Haire More

Erin Thompson was my servicer on my 2005 Saturn Vue/Black. She always greets me with a smile and a willingness to assist. As a woman I really appreciate the advice she gives me about my car and be Vue/Black. She always greets me with a smile and a willingness to assist. As a woman I really appreciate the advice she gives me about my car and believe it is fair and honest. When Saturn decided to go out of business I was really worried as to who was going to service my car, but Huffines has proved to be well above satisfactory. Melva Walton was my cashier and she expedited my bill in a professional manner. I encourage all of my friends to go and see the "Gals at H." (Huffines). Thank you ladies for the great service you provide. It is appreciated!!!! More

Service was fast, friendly and hassle free. All associates were extremely helpful and courteous. All services were performed as promised and in a timely manner. Huffines will have my return busines associates were extremely helpful and courteous. All services were performed as promised and in a timely manner. Huffines will have my return business. More

I came to get my car serviced due to the check engine light. Keith was very helpful and provided me with an estimate for repairs. He answered all my questions in a straight-forward manner. Shirley was light. Keith was very helpful and provided me with an estimate for repairs. He answered all my questions in a straight-forward manner. Shirley was also helpful and alleviated all of my concerns when I inquired about the price I was being charged. She immediately contacted Keith who rectified the situation. The team here is awesome! No complaints. More

This is my 3rd vehicle purchased at Huffines Plano so I should come at no surprise that I am completely satisfied. I've always used my hometown team members Keith and Melva when servicing my vehicle. They should come at no surprise that I am completely satisfied. I've always used my hometown team members Keith and Melva when servicing my vehicle. They are not only friendly and caring but also very knowledgeable in their respective areas of service. Keith, always upbeat and positive, delivers service in an excellent manner, getting straight to the point, identifying the problem and all possible solutions. He keeps the promise of delivery and timelines. May be most importantly, he keeps me updated on progress. I really appreciate that about him. No one enjoys unexpected vehicle problems but when faced with it, customers like me, want straight to the point service tech's that keep me informed and deliver on time. And this has always been my experience with Mr. Keith. Ms. Melva, by far, has to be the best in the business at making me feel satisfied when spending money. She is incredibly detailed and consistent when processing my service orders. Never a mistake and never any question of: 1. what was performed, 2. the cost & labor and 3. taking the time to inquire if I have any questions or concerns that she could assist in answering. This lady always has the time to communicate satisfaction to customers. I truly look forward to closing up service with my visit with Ms. Melva. She actually cares about the customer she is servicing, rather than just performing a routine job; and that is a rare trait in todays service industry. I'm sure the entire Huffines service team working in the background are finely tuned; and it shows when team members like Ms. Melva and Mr. Keith work with my service needs. Thank you, /Bill Sellers (Oil Change, Scheduled Service and Overheating problem solved!). More

I always receive excellent service at Huffines Chevrolet. Frank Conte has been my service advisor for several years and is the best service advisor I have had. Melva Walton helped me with the check out pro Frank Conte has been my service advisor for several years and is the best service advisor I have had. Melva Walton helped me with the check out process and was and always is so helpful and pleasant. She always has a smile on her face. More

Erin & Melva are simply fantastic to work with. They are both extremely helpful and knowledgeable and make sure to answer all questions and provide any and all support possible to ensure a smooth servic are both extremely helpful and knowledgeable and make sure to answer all questions and provide any and all support possible to ensure a smooth service call. Both Eric & Melva have great smiles and attitudes and are just great folks to work with. I'm very glad they are my main contacts with Huffines Chevrolet in Plano. Cheers, Nolan Kienitz Plano, TX More

I came in to have an oil change on my 2009 Chevrolet Silverado LTZ crewcab. I walked to the sales floor to look at the new 2014 Silverado, took a few minutes talking to a salesman and browsing the new t Silverado LTZ crewcab. I walked to the sales floor to look at the new 2014 Silverado, took a few minutes talking to a salesman and browsing the new trucks, and walked back to the service area. My truck was already finished and waiting for me. The service department had my truck less than 15 minutes and I was on my way. That's the kind of service I look for on my vehicles. The cashier was very helpful and fun to work with! I would highly recommend Huffines Chevrolet in Plano for any service need! More

Erin Thompson was extremely helpful automatically understood the issue i was having : very polite ,and very knowledgeable "she was very clear explaining on how the process would go 'and what i needed understood the issue i was having : very polite ,and very knowledgeable "she was very clear explaining on how the process would go 'and what i needed to do; if i had to come back again I would definitely make appointment with her because she very technical about understanding ,and knowing what the checking engine light code are when I had it checkout at auto zone before I brought the car to her as soon as gave her the code slip printed out by auto zone she knew what the problem was' I thought that was very impressive especially being a lady More