664 Reviews of Huffines Chevrolet Plano - Service Center
Real fast . My appointment was at 7:30 and I was done by 9:00. The service was performed under warranty. There was no charge. . My appointment was at 7:30 and I was done by 9:00. The service was performed under warranty. There was no charge. More
Service The Guy last name Adams was awesome he helped me to fix everything what I needed in quick time and keep me updated for all the issues The Guy last name Adams was awesome he helped me to fix everything what I needed in quick time and keep me updated for all the issues More
Excellent Customer Service Fast, detailed, and professional service with a smile! My service advisor Conner was outstanding....WOW! After my car service was completed Conner Fast, detailed, and professional service with a smile! My service advisor Conner was outstanding....WOW! After my car service was completed Conner not only called to let know me know my car was ready but also stated which services were provided and recommendations for future service, Thanks Team More
6000 mile service Took a little longer than expected. Service to be performed was a 6000 mile visit. It took over an hour that I had been told. Oil filter, oil, tire Took a little longer than expected. Service to be performed was a 6000 mile visit. It took over an hour that I had been told. Oil filter, oil, tire rotation. Noticed that the tire rotation had been deleted without explanation on the service documents. The Service Advisor was contacted and he showed me the documentation. Don't know why they would not have rotated the tires to ensure consistent wear. More
Do not make an appointment online with the chat service!!!!! Went online 2 days ago to look up the service department phone number. Chat box came up asking if I needed help, so I made the service appointment onl Went online 2 days ago to look up the service department phone number. Chat box came up asking if I needed help, so I made the service appointment online. It was an extended warranty situation with my airbag and seat belt lights. Gave her all the necessary info and she swore to me that they would call me later that day to confirm my appointment. Heard nothing. Went online this morning to confirm the appointment. Chat box lady said they had no record of my appointment. Gave her all my info AGAIN and she said the service dept would call me to confirm. They called, but wanted all my info AGAIN so I gave it to them. She confirmed that I had a 10:30 appointment. I arrived at 10:30 to check in and guess what?? The guy who came out to the service bay said there was NO RECORD of my appointment in their system!!! So I gave all my information to them for the FOURTH time within 48 hours. Unbelievably frustrating!!!!! More
30,000 Mile Check-Up Check-up was performed,, and I was called about additional charges not covered under service call which I agreed to, and when I picked up the car and Check-up was performed,, and I was called about additional charges not covered under service call which I agreed to, and when I picked up the car and drove it off the lot, it performed beautifully. More
Best Service Keith is so helpful, he is polite, he communicates with you every step of the way, and you can tell he is always smiling even over the phone. Usually Keith is so helpful, he is polite, he communicates with you every step of the way, and you can tell he is always smiling even over the phone. Usually people find dealerships scary, but he makes it so pleasant. I would ABSOLUTELY be sure to go to him again, and I recommend him to anyone in need. More
Hurrah for Huffines! Huffines Plano is efficient, friendly, and honest. The waiting area is sufficient, although it could do with a bit of reno. And I would prefer that th Huffines Plano is efficient, friendly, and honest. The waiting area is sufficient, although it could do with a bit of reno. And I would prefer that the TV area be smaller and the quiet area be the larger , but I realize that's personal preference. This is a strong 4+ dealership More
Huffines Hyundai Plano -service was excellent ! Service agent had the best attitude. Our repairs, car rental, etc were smooth and pain free. Ron seemed like he was on “ our side”, looking out for ou Service agent had the best attitude. Our repairs, car rental, etc were smooth and pain free. Ron seemed like he was on “ our side”, looking out for our best interests. More
Outstanding employees and great customer service I came in after 5 pm and was greeted by excellent employees and taken care of in a very compassionate way!! Thank you and everyone was very helpful I came in after 5 pm and was greeted by excellent employees and taken care of in a very compassionate way!! Thank you and everyone was very helpful More