Huffines Chevrolet Plano - Service Center

Poor workmanship I have had my daughters car in service twice the first time they left the trim off the front of the radio this week they changed the oil and checked t I have had my daughters car in service twice the first time they left the trim off the front of the radio this week they changed the oil and checked the filters. When they checked the cabin filter they left stuff in the glove box on the floor and when they check air filter they did not put the screws in i have bought 3 cars from Huffines and expected better service. when i took my jeep to huffines they me i had oil leek I have checked every few days oil has been fine. More

Techs & advisors consistently provide great service; we’ve been loyal customers since 1994, purchased several vehicles and always been pleased with how well we’ve been treated we’ve been loyal customers since 1994, purchased several vehicles and always been pleased with how well we’ve been treated More

5 Star service Eric (service advisor), Thea (receptionist) and Linda (cashier) made this a fantastic day for me. They epitomize the meaning of CUSTOMER SERVICE!!! Th Eric (service advisor), Thea (receptionist) and Linda (cashier) made this a fantastic day for me. They epitomize the meaning of CUSTOMER SERVICE!!! They are true assets to HUFFINES!!! More

Great Experience Very good experience. Diagnosed the problem quickly and solved the issue with minimal expense and disruption. Very professional demeanor. Recommend th Very good experience. Diagnosed the problem quickly and solved the issue with minimal expense and disruption. Very professional demeanor. Recommend this dealer very highly. Will use again. More

Service 9/16/19 2019 Hyundai Santa Fe Ultimate Service Advisor Nate kept me informed of status throughout. Treated me like a special customer. Service was timely and completed to my satisfaction. A Service Advisor Nate kept me informed of status throughout. Treated me like a special customer. Service was timely and completed to my satisfaction. All issues were addressed. More

Great customer service Great customer service, Friendly and Timelines. Dan informed of vehicle needs and services. This is my third car lease at Hyudai Plano. Thanks With gr Great customer service, Friendly and Timelines. Dan informed of vehicle needs and services. This is my third car lease at Hyudai Plano. Thanks With gratitude. K More

Worst Service and liers The worst Service Department it's crappy , I left my car 32 days to be fix the Driver's seat and was not fixed. It's not the first time I take my car The worst Service Department it's crappy , I left my car 32 days to be fix the Driver's seat and was not fixed. It's not the first time I take my car to be fix for the same problem and every time they come with a different outcome. But this last time was on 08/29/2019 I received a call from the service adviser to bring my car to the dealership because there was a Hyundai engineer that will check my car and I left the car I took a picture to the Odometer and also I have a Dashcam and the next day I received a call from the same service adviser saying the engineer made a Test Drive and was not able to duplicate the problem \. But wait How come he made a Test Drive and the Odometer it's showing the same mileage as when I left the car? Also the Dashcam do not show any activity during the day I left the can and the next day. This is incredible how this dealership Lie to their customers to get out of the problem. I will never recommend this dealership for their service department they waste your time and lie. I My car has the problem since new and it's being there more than 7 times and every one of the times they lied to me inventing that they change seat when it was not, that they changed the seat frame when it was not , that they changed the seat cushion and it was not changed. I made a complain direct to Hyundai but it looks they protect their partners the dealerships and they do not care for the customers who in reality we are the consumers. I'm looking to Pursuit Legal action, because this is not acceptable I paid $28000.00 for a car and they gave me a jerk. I will give less than CERO STARS but system doesn't let me do it. Take your vehicle to other Dealership fro Service if you really want to be sure that they will service your car promptly. More

BAD CUSTOMER SERVICE/CUSTOMERS ARE NEVER RIGHT So we get a GM letter in the mail stating that our car may have issues with code P0171 with rough idling so I call and make an apt. and was told by PA So we get a GM letter in the mail stating that our car may have issues with code P0171 with rough idling so I call and make an apt. and was told by PAMELA.TINSLEY@HUFFINES.NET that a loaner car will be provided under special coverage. So I tell my son to take it to Huffines and when he gets there they tell him there are other codes as well as P0171 on his car and that they need to run a $49 diagnostic that we would need to pay. I say heck no just fix the P0171 code since that is what the letter says, nowhere on the letter it states we need to pay in fact it is free! Lets move forward to the loaner... again, PAMELA.TINSLEY@HUFFINES.NET told us the loaner would be covered and now the guy tells my son that "Pamela shouldn't have told you that" so now its our fault and my son doesnt have a ride and must sit for over 2 hours for them to finish!!! NEVER GOING HERE AGAIN!!!! More

Unsure about recommendation work I was told initially both rear tires were out of alignment. (I didn’t know the rear could be out of alignment on my car.) Then he comes back and said I was told initially both rear tires were out of alignment. (I didn’t know the rear could be out of alignment on my car.) Then he comes back and said 1 front tire and one rear tire was out of alignment. How did this change in a few minutes? I feel like I paid $90. for something made up. By the way, it’s a new car. More

Service center review Consistently great service. Been going there for 9 years and now my daughter is taking her new Hyundai there. They are always striving to deliver grea Consistently great service. Been going there for 9 years and now my daughter is taking her new Hyundai there. They are always striving to deliver great service. More