Huffines Chevrolet Plano - Service Center

Friendly service and fast turn around on my first service visit. Comfortable seating area. Wandered over to parts for a question and they were very helpful. Very good experience! visit. Comfortable seating area. Wandered over to parts for a question and they were very helpful. Very good experience! More

I am a first time customer to your service department. I called and spoke with Dan about my repair. He helped me over the phone with some basic troubleshooting to make sure I really needed to bring my car called and spoke with Dan about my repair. He helped me over the phone with some basic troubleshooting to make sure I really needed to bring my car in for repair. He was very pleasant to work with and kept me updated the entire time. He even set me up a rental car at Enterprise beore I even got there. I will be requesting him in the future! My only complaint is about the receptionist. I had never been to your service department before so I parked out front and walked in to the service department. The receptionist was on her cell phone so it took a minute for her to look up and acknowledge me. I told her at that I was here for an appointment and she rudely told me that I needed to pull my car on to the drive. I asked her why and she told me that "that's just what we do here" and she got right back on her phone. I do not feel like I was treated fairly in that situation as a new customer. There were several options she could have offered. Such as, walked me over to my service advisor or had the porter pull my car into the drive. I do not feel like it was necessary for me to walk in the building and then have to walk out and pull my car on to the service drive for me to be acknowledg'd by your staff. Nonetheless,my experience with Dan was great and by no means is the receptionist's lack of customer service a reflection on him. I do however recommend more customer service training for your less experienced personnel. More

happy to be here. Service Bay customer seating area happy to be here. Service Bay customer seating area rep. (Old lady) needs to enjoy her job. Connor V. was great. Professional. Glad to be back happy to be here. Service Bay customer seating area rep. (Old lady) needs to enjoy her job. Connor V. was great. Professional. Glad to be back More

Best dealership around. Always receive excellent service in a timely manner. You cannot go wrong at Huffines. Sales and Service will take care of any need. Give them a try. in a timely manner. You cannot go wrong at Huffines. Sales and Service will take care of any need. Give them a try. More

I'm a frequent customer at Huffines Hyundai Plano service because I drive alot. Service advisors are always friendly, knowledgable, and never recommend unnecessary services. Thank you! because I drive alot. Service advisors are always friendly, knowledgable, and never recommend unnecessary services. Thank you! More

dont rely on them to order parts Update in my experience. Its now about 6 weeks after and still having worsening issues with my head unit that randomly xxxxs off and makes loud buzzin Update in my experience. Its now about 6 weeks after and still having worsening issues with my head unit that randomly xxxxs off and makes loud buzzing noise. Finally get a hold of dealer and parts have been there for i sont know how long but they have forgotten about me. I have moved so can go to another dealer but now have to wait again for parts ordering because the advisor mario told me they wont send to other dealers. Which is strange because i know other hyundai dealers have bought parts off nearby dealers for cars. Maybe huffines just doesnt like other dealers at the expense of their customers needs. More

Best Customer Service that I have ever experience! Best customer service I have ever experienced. They were professional, informative very polite and helpful! I highly recommend Keith and the Huffine Best customer service I have ever experienced. They were professional, informative very polite and helpful! I highly recommend Keith and the Huffines service department for all of your car service and repairs!!! More

I have used Huffines Hyundai service department for years and trust them to do the job right. This recent visit was no different, had a great service rep who kept me informed the whole time. Very satisfied! and trust them to do the job right. This recent visit was no different, had a great service rep who kept me informed the whole time. Very satisfied! More

May take a little extra time. But they get it right. Always best to listen to the customer - most know their car and what’s going on Always best to listen to the customer - most know their car and what’s going on More

Brought my Hyundai Santa Fe in for a recall. I was in and out very quickly. Very surprised. Dan, my service adviser was cordial and got me in and out with no hassle out very quickly. Very surprised. Dan, my service adviser was cordial and got me in and out with no hassle More