Huffines Chevrolet Plano

Great customer service Great customer service, Friendly and Timelines. Dan informed of vehicle needs and services. This is my third car lease at Hyudai Plano. Thanks With gr Great customer service, Friendly and Timelines. Dan informed of vehicle needs and services. This is my third car lease at Hyudai Plano. Thanks With gratitude. K More

Worst Service and liers The worst Service Department it's crappy , I left my car 32 days to be fix the Driver's seat and was not fixed. It's not the first time I take my car The worst Service Department it's crappy , I left my car 32 days to be fix the Driver's seat and was not fixed. It's not the first time I take my car to be fix for the same problem and every time they come with a different outcome. But this last time was on 08/29/2019 I received a call from the service adviser to bring my car to the dealership because there was a Hyundai engineer that will check my car and I left the car I took a picture to the Odometer and also I have a Dashcam and the next day I received a call from the same service adviser saying the engineer made a Test Drive and was not able to duplicate the problem \. But wait How come he made a Test Drive and the Odometer it's showing the same mileage as when I left the car? Also the Dashcam do not show any activity during the day I left the can and the next day. This is incredible how this dealership Lie to their customers to get out of the problem. I will never recommend this dealership for their service department they waste your time and lie. I My car has the problem since new and it's being there more than 7 times and every one of the times they lied to me inventing that they change seat when it was not, that they changed the seat frame when it was not , that they changed the seat cushion and it was not changed. I made a complain direct to Hyundai but it looks they protect their partners the dealerships and they do not care for the customers who in reality we are the consumers. I'm looking to Pursuit Legal action, because this is not acceptable I paid $28000.00 for a car and they gave me a jerk. I will give less than CERO STARS but system doesn't let me do it. Take your vehicle to other Dealership fro Service if you really want to be sure that they will service your car promptly. More

Great Service!! Easy car buying experience First stopped by doing research. Our sales associated, Jonathan Cruz, did a great job showing us our desired cars and discussing trim levels. Informed First stopped by doing research. Our sales associated, Jonathan Cruz, did a great job showing us our desired cars and discussing trim levels. Informed him I was not ready to buy for 2 weeks. No pressure from him. Reached back out after 2 weeks. We quickly reached a deal and was out of the dealership in under 90 minutes. No hassle. Pressure free! More

This place is the way to go for buying Everything went well for me. Buying at your dealership was my first pleasant car buying experience. Honestly I arrived hesitant and concerned as previ Everything went well for me. Buying at your dealership was my first pleasant car buying experience. Honestly I arrived hesitant and concerned as previously had bad experiences treated by sketchy sales men at other dealerships but to my surprise I received the best treatment by your transparent professional sales and finance departments. Found no hassle pricing, no pressure due to up selling something I don't need, got the right car at the right pricing. I've been always in love with Hyundai but not with dealerships....now that changed this weekend; you guys will become my one stop shop to update my vehicles. I am happy that ran into Huffines and have stopped hunting for an honest dealership. Kudos to Christian Lewis and Frank (finance manager) . More

Car buying experience was wonderful. I am normally very hostile when it comes to buying a car because of the past experiences. Jon Kan made our buying experience very easy and painless. H I am normally very hostile when it comes to buying a car because of the past experiences. Jon Kan made our buying experience very easy and painless. He was very good about explaining everything. He is a good man. Give him a raise please. More

BAD CUSTOMER SERVICE/CUSTOMERS ARE NEVER RIGHT So we get a GM letter in the mail stating that our car may have issues with code P0171 with rough idling so I call and make an apt. and was told by PA So we get a GM letter in the mail stating that our car may have issues with code P0171 with rough idling so I call and make an apt. and was told by PAMELA.TINSLEY@HUFFINES.NET that a loaner car will be provided under special coverage. So I tell my son to take it to Huffines and when he gets there they tell him there are other codes as well as P0171 on his car and that they need to run a $49 diagnostic that we would need to pay. I say heck no just fix the P0171 code since that is what the letter says, nowhere on the letter it states we need to pay in fact it is free! Lets move forward to the loaner... again, PAMELA.TINSLEY@HUFFINES.NET told us the loaner would be covered and now the guy tells my son that "Pamela shouldn't have told you that" so now its our fault and my son doesnt have a ride and must sit for over 2 hours for them to finish!!! NEVER GOING HERE AGAIN!!!! More

Unsure about recommendation work I was told initially both rear tires were out of alignment. (I didn’t know the rear could be out of alignment on my car.) Then he comes back and said I was told initially both rear tires were out of alignment. (I didn’t know the rear could be out of alignment on my car.) Then he comes back and said 1 front tire and one rear tire was out of alignment. How did this change in a few minutes? I feel like I paid $90. for something made up. By the way, it’s a new car. More

Wonderful, simple, stress-free! After visiting 6 other dealerships I came back because of their incredible customer service (other than the great cars)!   I'd like to thank Jon Kan After visiting 6 other dealerships I came back because of their incredible customer service (other than the great cars)!   I'd like to thank Jon Kan for all his help, he truly went above and beyond and I couldn't imagine buying a car anywhere else. He was very patient and answered all of my questions, helping me decide what type of car would be best for me and I appreciate his honesty. He is also ensuring I'm well taken care of and that the car is running at its best.   Jon made the experience incredibly easy and never failed to put a smile on my face. I am so happy with my 2019 Sonata and I'll be sure to direct any friends and family purchasing a car to visit Jon.  More

Service center review Consistently great service. Been going there for 9 years and now my daughter is taking her new Hyundai there. They are always striving to deliver grea Consistently great service. Been going there for 9 years and now my daughter is taking her new Hyundai there. They are always striving to deliver great service. More

Car buying made easy?! I’m like anyone and I hate the whole car buying experience, but I have to say this was different! My salesman was Jonathan Cruz. I told him what I w I’m like anyone and I hate the whole car buying experience, but I have to say this was different! My salesman was Jonathan Cruz. I told him what I wanted, that I’d already been preapproved, what I wanted for my trade-in and waited for the bad experience to start! It didn’t! He got me exactly what I wanted without any fuss or problems! From the moment I stepped through that door, to when I left with my new car, I was treated very well! I should also add that when I was doing my research online I was asked what I was looking for and if they could do anything for me- Without being hounded. I am glad that I found Huffines Hyundai in Plano! More