Huffines Chevrolet Plano
Plano, TX
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Couldn't be happier!! My interaction with Spencer was seamless from the beginning. I had already researched and picked which model I wanted, which was the Hyundai Elantra. My interaction with Spencer was seamless from the beginning. I had already researched and picked which model I wanted, which was the Hyundai Elantra. Being that it was my first car that I was buying completely on my own, I was nervous that the process may be a long and tedious one. First meeting, I only wanted to test drive and see the car in person.Spencer didn't badger or pressure me into trying to buy that day. He gave me a bit more info and let me know he would contact me in a few days to see how I was fairing in the decision process. Instead of flooding my email and phone like other dealerships I had visited, he checked in twice over the span of a week and offered some additional assistance which I greatly appreciated. Pushy, overbearing salesman work my last nerve but Spencer was fantastic and I went in that following weekend to buy my car. Entire process took less than an hour and I got the car and payment I wanted with absolutely no hassle! Incredible! Frank was just as quick and efficient while completing my financing and I was out of there in no time, new car keys in hand. I would highly recommend Spencer and this dealership to anyone and everyone. Thank you Spencer and Huffines!! More
5 Star service Eric (service advisor), Thea (receptionist) and Linda (cashier) made this a fantastic day for me. They epitomize the meaning of CUSTOMER SERVICE!!! Th Eric (service advisor), Thea (receptionist) and Linda (cashier) made this a fantastic day for me. They epitomize the meaning of CUSTOMER SERVICE!!! They are true assets to HUFFINES!!! More
Still using the hard sell pressure I went in with a quote from AAA/ true car discount. They still use the good guy / bad guy technique. Andy So was my salesperson- he was friendly but I went in with a quote from AAA/ true car discount. They still use the good guy / bad guy technique. Andy So was my salesperson- he was friendly but used the hard sell today only deal , everything was no problem. Then when I went to finance with Frank he played a harder, it is a problem game. should have walked out, when your are in moment you forget you can always do that. More
New Car Purchase I knew what car I was looking for; however, I had a few questions about it. Salesperson Thomas Chu was very helpful and knowledgeable. There was no I knew what car I was looking for; however, I had a few questions about it. Salesperson Thomas Chu was very helpful and knowledgeable. There was no pressure from Thomas - and no high pressure from the finance guy to buy additional warranties, etc. Would highly recommend this dealership. More
We dealt with Sean & Christian who were both so very helpful & knowledgeable. I love my new 2020 Hyundai Palisade. Thank you gentlemen. Very, very helpful. helpful & knowledgeable. I love my new 2020 Hyundai Palisade. Thank you gentlemen. Very, very helpful. More
Relunctantly shopping for new car I had not been car shopping in 12 years but was forced to thanks to another driver totaling my beloved, but old, car! After researching many different I had not been car shopping in 12 years but was forced to thanks to another driver totaling my beloved, but old, car! After researching many different vehicles, I decided on a Tucson and headed to Huffines because of their excellent reputation. Both Ammar and Ken were very patient and thorough in answering my questions. Ammar was exemplary in explaining the car's features and has followed up with emails. I found the price negotiation to be honest and fair. More
Excellent Experience We were shopping for a new vehicle and decided to stop at the first dealership - Huffines Hyundai. We had not planned to purchase a vehicle that day b We were shopping for a new vehicle and decided to stop at the first dealership - Huffines Hyundai. We had not planned to purchase a vehicle that day because we were just going to shop brands. When we walked up to the showroom, we were greeted by Ammar Diab who offered to help us. I told him we were brand shopping which would have normally discouraged a salesman. Ammar was not discouraged. Instead, he offered to show us a new 2020 Tucson, point out all of the features, and take us for a test drive. After driving the vehicle, we were sold on a Tucson. I have never enjoyed the car buying experience because of the price negotiation with a dealership. I told Ammar that I wanted the best offer from the sales manager for the car and my trade-in. If we liked it, we would buy. If not, we would move on. The price that was offered was more than fair so we purchased the vehicle. Ammar also took me back to meet the service personnel, and he has followed up with emails to offer to help or answer any questions. We have also received follow-up emails from the sale manager and the service department. This was by far the best new car buying experience my husband and I have ever had. We would highly recommend Huffines Hyundai. More
Great Experience Very good experience. Diagnosed the problem quickly and solved the issue with minimal expense and disruption. Very professional demeanor. Recommend th Very good experience. Diagnosed the problem quickly and solved the issue with minimal expense and disruption. Very professional demeanor. Recommend this dealer very highly. Will use again. More
Service 9/16/19 2019 Hyundai Santa Fe Ultimate Service Advisor Nate kept me informed of status throughout. Treated me like a special customer. Service was timely and completed to my satisfaction. A Service Advisor Nate kept me informed of status throughout. Treated me like a special customer. Service was timely and completed to my satisfaction. All issues were addressed. More
Great Servic I came to look and hopefully buy a Hyundai Tuson, which I really like the looks of. Never drove one though. I had made an appoindment online, which w I came to look and hopefully buy a Hyundai Tuson, which I really like the looks of. Never drove one though. I had made an appoindment online, which was new to me. I went on Monday at 11:00 and Dennis met Erin and I. He was very polite and professional. No pushy at all. Very truthful the whole process of buying my NEW CAR!!! Love it and would definitely recommend this dealership and Dennis to my friends and family! Thank you so much! More