Huffines Chevrolet Plano

New Malibu breaks down regularly My new Chevrolet Malibu bought from Huffines Chevrolet Plano has required five batteries in six years. The car leaves me stranded about once a year w My new Chevrolet Malibu bought from Huffines Chevrolet Plano has required five batteries in six years. The car leaves me stranded about once a year when the battery goes dead. There was a recall for this very problem but Huffines never let me know. According to the recall the Generator Control Module does not function properly in this car and causes a gradual loss of battery charge. Instead of replacing the GCM like they should have they replaced my battery over and over and charged me for parts and labor. Their service advisor says he is going to talk to their GM about my problem but he doesn't take my calls and doesn't call me back when I leave a message. I've called GM and opened a case with them to attempt a resolution. More

Best dealership around. Always receive excellent service in a timely manner. You cannot go wrong at Huffines. Sales and Service will take care of any need. Give them a try. in a timely manner. You cannot go wrong at Huffines. Sales and Service will take care of any need. Give them a try. More

Just bought Elantra SEL. Friendly, knowledgeable Sales and Service folks to work with. Received great 👍 service so far. Entire purchase process was Streamlined , easy and no sales pressure. and Service folks to work with. Received great 👍 service so far. Entire purchase process was Streamlined , easy and no sales pressure. More

I'm a frequent customer at Huffines Hyundai Plano service because I drive alot. Service advisors are always friendly, knowledgable, and never recommend unnecessary services. Thank you! because I drive alot. Service advisors are always friendly, knowledgable, and never recommend unnecessary services. Thank you! More

2020 Palisade Buyer Christian Lewis was my sales associate from October 2020 (time of my initial inquiry about a new Palisade), through reserving a vehicle early November Christian Lewis was my sales associate from October 2020 (time of my initial inquiry about a new Palisade), through reserving a vehicle early November, until date of purchase Dec 24, 2019. He was very prompt in addressing questions along the way, when I had requests ahead of time he was prepared when the vehicle arrived having addressed my requests, and the closing process was scheduled, easy, quick, and low pressured. Christian took his time in going through all features of the vehicle, was knowledgeable about them (and I note it is a new model), and he patiently answered my questions. I would also like to acknowledge Tina who took me on a test drive when Christian was unavailable. She was also knowledgeable and helpful. This is my family’s 2nd purchase from Huffines Hyundai, and I trust not the last. More

Think really hard before putting down a deposit here The sales associates are nice and knowledgeable but beware putting down a "refundable" deposit. Our plans changed and we cancelled our hold on a vehi The sales associates are nice and knowledgeable but beware putting down a "refundable" deposit. Our plans changed and we cancelled our hold on a vehicle. Even after visiting with the salesman in person, and getting an assurance that the refund would be processed, it has been a month and the "refundable" deposit still has not been refunded. Think really hard before putting down a deposit with these folks. More

Best car buying experience! Sean was so knowledgeable and made us feel so comfortable in the buying experience. Christie in finance was so sweet and that was the fastest I’ve ever signed on a car. I live the made us feel so comfortable in the buying experience. Christie in finance was so sweet and that was the fastest I’ve ever signed on a car. I live the advanced technology and going paperless. The dealership was beautiful and everyone was so friendly. We will be sending everyone we know to Huffines for a car. More

dont rely on them to order parts Update in my experience. Its now about 6 weeks after and still having worsening issues with my head unit that randomly xxxxs off and makes loud buzzin Update in my experience. Its now about 6 weeks after and still having worsening issues with my head unit that randomly xxxxs off and makes loud buzzing noise. Finally get a hold of dealer and parts have been there for i sont know how long but they have forgotten about me. I have moved so can go to another dealer but now have to wait again for parts ordering because the advisor mario told me they wont send to other dealers. Which is strange because i know other hyundai dealers have bought parts off nearby dealers for cars. Maybe huffines just doesnt like other dealers at the expense of their customers needs. More

Tina at this dealership has offered me amazing customer service. She helped me through such a complex process and was patient with me when I was undecided. She helped me find the best fit for me! service. She helped me through such a complex process and was patient with me when I was undecided. She helped me find the best fit for me! More

From the moment I stepped through the doors I was treated with courtesy and respect. Tina did an awesome job getting the one I wanted. In fact she went above amd beyond expectations. I love my new Santa Fe a with courtesy and respect. Tina did an awesome job getting the one I wanted. In fact she went above amd beyond expectations. I love my new Santa Fe as much as I loved my previous one. Huffines and Tina are the best!!! More