Huffines Chevrolet Plano
Plano, TX
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Huffines Hyundai and Douglas Peyton are like two peas in a pod. Here’s why: Working with Douglas Peyton is a breath of fresh air. My husband & I went into the dealership thinking that we would giv a pod. Here’s why: Working with Douglas Peyton is a breath of fresh air. My husband & I went into the dealership thinking that we would give it a shot despite our bad credit and see what happens. Douglas was positive, personable, and confident salesperson which surprised me. I felt relaxed and cared for by him which is refreshing in the car sales business. His professional attitude and helpfulness helped me feel comfortable with the entire experience. Not once, did he talk down to me as if I didn’t know anything about cars or money. Douglas knows his product. He introduced us to the Sante Fe and all the bells and whistles that came along with the model. When we test drove the car, he encouraged me to test out the car limits. It felt a little like we were doing only what the professional drivers do on TV commercials. For example, I punched on the gas up to 40 mph and slammed on the brakes without holding the steering wheel to see how the car responded. It was amazing because the car didn’t feel like it was going to stall our or veer out of control. The, what I call, pivot turning in circles was way cool. (Note: We were in a safe area with no other cars or people around. :)) The Santa Fe is a wonderful ride and we absolutely love the car we drove home with. Another aspect of Douglas and Huffines that we liked was Douglas’, the general manager, and the finance team worked for us rather than for Hyundai. They made sure that we were getting a fair deal on our 2007 Ford Focus trade-in and that we received financial breaks on the purchase of the Sante Fe which is helpful when we are trying to repair our credit. If you have ever experienced poor credit score rating and have been working hard to repair it, you will agree that this is a breath of fresh air. Douglas made sure that we all were in a win-win situation and I thank him for that. He wasn’t going to let us leave until he was satisfied that we were all happy. We even got financed through Hyundai at a lower interest rate than the other creditor which is a feat all on its own since getting “store” credit can be tricky. Thank you Douglas! It’s been a pleasure meeting & working with you! Shawn Cruson More
This place is a joke we will never go back. They told us to come in, said manager had the best deal didn't care about the deal to come in. When we got there was selling car at sticker no deal. It took too l to come in, said manager had the best deal didn't care about the deal to come in. When we got there was selling car at sticker no deal. It took too long and was given the run around, we walked out and went to another dealer and purchased the same day. Sales person and manager played to many games. More
My husband and I had been searching for a new vehicle for our college son. We were really still in the investigative stage at various dealerships and comparing prices, along with makes and models. My husband our college son. We were really still in the investigative stage at various dealerships and comparing prices, along with makes and models. My husband had gone into Huffines during a break one morning and talked to Jay Stauffacher about the pricing on the Silverado trucks. The pleasantness and willingness to work with him was great, especially since my husband wanted to wait until I had gotten off work so we could look at the truck together. When we both returned late that afternoon, we took our old truck to be appraised for a trade-in. There was no price haggling, going back and forth,or sitting around to get the deal complete. Because of the incentives offered, and the total amount they were willing to give for our trade-in, we set the paperwork in motion. We actually left the dealership for a while, and then we returned an hour later with all of the paperwork ready to go. Everything was reviewed with us in a timely manner, with no surprises before we went to financing. There, Jay Taylor took over and promised he would have us out in 25 minutes, unless we needed more time. He, too, was very thorough in the explanations and processes. We were driving off the lot by 7:30 pm. There was never any pressure or the feeling of "you must buy today, or the offer will be gone". I have never been so relaxed and felt at ease buying a new vehicle. This was an awesome experience! I would recommend Ray Huffines, and Jay Stauffacher to anyone. Thank you Ray Huffines...Jon and Mica Melby More
Lonnie Lynch helped me qualify for my dream car, the 2012 Camaro Convertible. He treated me the way I wanted to be treated with respect and kindness. He also pointed out the important things to know and went Camaro Convertible. He treated me the way I wanted to be treated with respect and kindness. He also pointed out the important things to know and went over all the devices in and out of the car. I loved the remote engine start, Onstar directions is so great! He made sure all the other people who worked with me were nice too and helpful. JR, in the service department, checked to see if the recall items for my car were in when I had the Xzylon on my car's interior and exterior which I highly recommend. He knew I was in the waiting room so he finished in two hours instead of three. Jay taylor helped me select the coverage for my care care package and made it perfect. Rich Harrison calmed me down when I was afraid I couldn't afford my car and I called him early one morning panicked. He said it would work out and he would call me back. Luckily I got info to make me feel secure so I called the dealership and Rich answered again. I blurted out that I was keeping the car. He said he was so happy to hear that and it was Rich! Thanks Huffhines! Kathie Brechbuhler More
I have used Ray Huffines Cheverolet for over 20 years. Roy Thompson is an outstanding service manager and goes out of his way to help. The service department at Huffines is the only one that I will allow Roy Thompson is an outstanding service manager and goes out of his way to help. The service department at Huffines is the only one that I will allow to work on my current Avalanche and Buick and have been the sole service department for all my previous cars and trucks. There work is outstanding and reliable. I could probably found a truck elsewhere for less but the service department at Ray Huffines Cheverolet and people like Roy Thompson are what bring me back to Huffines. Well done Roy on the recent work and all before, OUTSTANDING!!!!! More
We have always been greated promptly by friendy, We have always been greated promptly by friendy, courteous employees. The service requested has been peroformed quickly and effeciently. The costs We have always been greated promptly by friendy, courteous employees. The service requested has been peroformed quickly and effeciently. The costs of service requested has been reasonable and completed within the estimated time given. We highly reccommend Ray Huffinesi--especially their service personnel. Cotton & Barbara Bridges Plano, TX More
My family and I have used Ray Huffines for more than 10 years. Roy Thompson, our Service Advisor has been exceptional in every aspect of his job. He is helpful, friendly, knowledgable and honest with me years. Roy Thompson, our Service Advisor has been exceptional in every aspect of his job. He is helpful, friendly, knowledgable and honest with me about the maintenance needs of my vehicles. He has never advocated any service that was not needed but has been on top of anything which was necessary. Since first coming to the dealership for service in 2000, we have bought two more vehicles from Huffines, mainly because of Roy. I believe the entire Huffines staff are far above the average in their knowledge of their products and respect of their customers' needs. I will continue to patronize them and suggest friends and family to do the same. When we bought our 2011 Camaro, we were treated with the utmost courtesy by Suzie Frazier. She was also representative of the knowledge and capability of the Huffines group. Suzie was quick to follow up on our satisfaction with the vehicle and offered any assistance needed to make our purchase a real winner. In addition, she was extremely helpful in solving a small problem we had with SiriusXM that I was unable to handle myself. More
If you are looking for a dealership where you will be treated fairly, I highly recommend Huffines Hyundai. The entire team was wonderful and delivered their word. Doug Peyton, as our sales rep, listened treated fairly, I highly recommend Huffines Hyundai. The entire team was wonderful and delivered their word. Doug Peyton, as our sales rep, listened to our needs, gave us honest suggestions, and solved our problem. Great job guys! More
From the moment we walked onto the lot, this was by far the best car buying experience we've ever had. Nick was extremely nice, but geniuinely so, and he really listened to what we were looking for and how the best car buying experience we've ever had. Nick was extremely nice, but geniuinely so, and he really listened to what we were looking for and how much we had to spend. We showed up just to get information, but Nick was able to give use an estimated payment that was below our threshold and we ended up leaving with a brand new Veloster (coolest car on the planet!). From start to finish, this experience was nothing like what people think of car buying: no stress, no haggling, no frustration! Just one satisfied customer in the end!! More
I was in the market for a specific car. After looking at two other Hyundai dealerships we ended up speaking to Doug on the phone and he quoted us a price. We met up with him to look at the car and he was ve two other Hyundai dealerships we ended up speaking to Doug on the phone and he quoted us a price. We met up with him to look at the car and he was very nice. He showed me the car I was looking for and went over all the features of the car, which was great because I did not receive that at any of the other dealerships. We took the car for a test drive and then I was sold on the car that I wanted. Doug gave me wonderful customer service and was so nice, not to mention a great salesman! I would send anyone else I knew that was in the market for a Hyundai to see him! More