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Huffines Chevrolet Plano
Plano, TX
2,556 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,556 reviews
August 07, 2013
I had collision work done on my Hyundai Tucson, after another place/shop screwed up my vehicle for what could have been a lot less traumatic for me. Jerry Taylor took me in and fixed what the other place another place/shop screwed up my vehicle for what could have been a lot less traumatic for me. Jerry Taylor took me in and fixed what the other place couldn't figure out. They did a good job with what they were allowed by the insurance company. Jerry was my service adviser for my Chevy several years ago as well. He is a pleasure to deal with and I thank you Jerry, because I know that if I "find something not quite right" I can take it to you and Huffines will fix it. Even as "particular" as I may be (not said by JT), you were so nice an I appreciate you. More
by melindanmatt
Employees Worked With
Jerry Taylor
August 02, 2013
Frank Conti, Melva Watson, and the Huffine's Team are the greatest! Always professional, friendly customer service and quality work at a fair price! Love 'em! the greatest! Always professional, friendly customer service and quality work at a fair price! Love 'em! More
by TKO1235
Employees Worked With
Frank Conti, Melva Walton
August 01, 2013
I was in twice during the July 4th holiday weekend. I delt with Tony Shortino my sales rep. He was very friendly and very knowledgable . I looked at the Elantra and the Sonata. He got me the deal I ne delt with Tony Shortino my sales rep. He was very friendly and very knowledgable . I looked at the Elantra and the Sonata. He got me the deal I needed . Offered me bottle water. Brought the car up to me as it was hot. I would do business with them again. More
by LisaSmiley
Employees Worked With
Tony Shortino ,
July 28, 2013
Ty was beyond helpful with the car buying process. Not only did he work to stay within the budget my husband and I set, but he made a point to match us with the car that we were looking for. He's insightf only did he work to stay within the budget my husband and I set, but he made a point to match us with the car that we were looking for. He's insightful, and knowledgeable not only about Chevrolet, but other leading cars. Ask for Ty when here, and I promise you will be in the best hands! More
by Sbfranklin
Employees Worked With
Ty Patterson
July 27, 2013
Ty Patterson made my new car buying experience fast, quick and painless. I hadn't purchased a vehicle in nearly 9 years, so I expected to stay at the dealership all day. I stopped by the dealership at quick and painless. I hadn't purchased a vehicle in nearly 9 years, so I expected to stay at the dealership all day. I stopped by the dealership at 10am and by 2:30 I was driving home a new 2013 vehicle with payments I could handle. Ty and Kevin (in Finance) made the process go so smoothly. Kudos to these two gentlemen who assisted me directly, as well as all other employees who were friendly to me while I was waiting. I will highly recommend Huffines Cheverolet Plano to anyone I know who is thinking about getting a new vehicle. More
by b1llyboy
Employees Worked With
Ty Patterson
July 27, 2013
I brought my Saturn in for detailing and when I picked it up it looked brand new. Cynthia Terrell was my cashier and she was very friendly and professional. She made sure I was happy with my car before I lef up it looked brand new. Cynthia Terrell was my cashier and she was very friendly and professional. She made sure I was happy with my car before I left. More
by terrydonnamorrow
Employees Worked With
Cynthia Terrell
July 26, 2013
Reggie Pimento did an excellent job! He was very polite and courteous, but maintained a level of professionalism that sometimes can be taken for granted. You can tell that he's seasoned, experienced and kn and courteous, but maintained a level of professionalism that sometimes can be taken for granted. You can tell that he's seasoned, experienced and knowledgeable in his scope of support. He's a great addition to Huffines Chevorlet. More
by juliusjohnson
Employees Worked With
Shirley at service checkout, Reggie Pimento
July 21, 2013
I gave Ray Huffines Chevrolet a call Tuesday July 16th, 2013 in the later afternoon to let them know I was heading on in. We got there and informed Mark Ackerman that we wanted to test drive the Camaro. 2013 in the later afternoon to let them know I was heading on in. We got there and informed Mark Ackerman that we wanted to test drive the Camaro. He stuck my 240lb husband in the little bitty backseat refusing to get in the backseat because he (the sales rep) was scared. Well, when you take a test drive in a Camaro you're wanting to experience power, correct? Mark said I had to follow a specific route that limited me to 40mph zones. Really? So much for trying to test out the power in the car. We returned back to the lot Mark informed us that if we wanted to stay with a good car to vear away from Chevy as Nissan, Toyota and Honda are better. Quite odd a sales person doesn't stick by the product he sells. Mark introduced us to his manager Darren Davis before we headed out the door. Darren Davis sat in the backseat of a 20-30 minute test drive in a 2014 Chevy Impala and up talked himself how he once worked at Boardwalk. We returned back to the lot at 10pm and he said for us to leave our car at the lot and to take the Chevy home to break it in as he was more than assured we would get the car. He did not have a business card for us to take with us nor the new fax number to Ray Huffines for me to fax in the paperwork, but he said no worries that he would text it to me first thing Wednesday morning. wednesday morning no text, i had to call and get it from the receptionist. I had Capital One fax to Darren at 930am our financial paperwork which I confirmed with Ray Huffines front desk receptionist that it came across and that she put in on his desk as requested by Darren. My husband called and left a message for Darren that evening to give us a call back as he never did. Thursday my husband left a voicemail for Darren the MANAGER and he never called back, so my husband left another message, but written with the receptionist to pass to Darren and never received a phone call back. Later Thursday I received a phone call from a third party company that Ray Huffines pays to retrieve reviews about customer service. It wasn't too pleasant. Mind you, I'm still rolling around in their brand new 2014 car. Friday comes around and my husband nor I received a phone call from Ray Huffines. I received another phone call from the 3rd party service paid by the owner of Ray Huffines for another review. So I "big time" complained about the lack of communication. Friday night after complaining, I received a phone call from Mark, ghasping "Oh, i bet you thought we forgot about you....." My thoughts...well, you did. He stated we were not approved for the car to go ahead and return it. The car was at $37,200. We got their Saturday at 11:30am, They tried putting us in a lower model impala, chrome trim to aluminum trim that was damaged on a brand new car with 175 miles on it with scratches on the inside plastic. Cheap horrible LT2 car for 3k less missing a lot of function and look of the LTZ. I told Darren it was damaged and he shrugged his shoulders and said hmm...that's interesting as if he didn't care. Then I told Darren that I was returning the Impala and not going into the lower model and he shrugged his shoulders. Then I said, i think we are going to Dodge and walked out the door as he SAID NOTHING but shrug his shoulders as he didn't care. Dodge in Mckinney was fabulous. Great customer service and they got the loan approval to buy a Challenger SRT-8. Look up the price on that! Chevrolet didn't care enough to try and get us in the 2014 37k sedan, but dodge got us into an 6.1 Hemi SRT-8 loaded. I highly advise that you see another Chevrolet dealership before wasting your time with Ray Huffines as we wasted a week. More
by Kiralaxton
Employees Worked With
DARREN DAVIS
July 18, 2013
Thank you Randy Payne and Huffines of Plano, Texas. This was the best car buying experience I have ever had. There were none of the usual dealer games where you get one price on line or when you call and th was the best car buying experience I have ever had. There were none of the usual dealer games where you get one price on line or when you call and then get something different when you get to the dealership. No being passed around from one salesman to another. And NO trips back and forth to the manager to see if we can make a deal or not. The pricing was straight forward and explained clearly. The vehicle had no dealer add ons that inflate the price. All the folks were super friendly and my new car was presented to me in perfect condition. Once again, Thanks Randy and Huffines of Plano. More
by sid_cintron
Employees Worked With
Randy Payne
