Huffines Chevrolet Plano

I always receive excellent service at Huffines Chevrolet. Frank Conte has been my service advisor for several years and is the best service advisor I have had. Melva Walton helped me with the check out pro Frank Conte has been my service advisor for several years and is the best service advisor I have had. Melva Walton helped me with the check out process and was and always is so helpful and pleasant. She always has a smile on her face. More

I came to get my car serviced due to the check engine light. Keith was very helpful and provided me with an estimate for repairs. He answered all my questions in a straight-forward manner. Shirley was light. Keith was very helpful and provided me with an estimate for repairs. He answered all my questions in a straight-forward manner. Shirley was also helpful and alleviated all of my concerns when I inquired about the price I was being charged. She immediately contacted Keith who rectified the situation. The team here is awesome! No complaints. More

This is my 3rd vehicle purchased at Huffines Plano so I should come at no surprise that I am completely satisfied. I've always used my hometown team members Keith and Melva when servicing my vehicle. They should come at no surprise that I am completely satisfied. I've always used my hometown team members Keith and Melva when servicing my vehicle. They are not only friendly and caring but also very knowledgeable in their respective areas of service. Keith, always upbeat and positive, delivers service in an excellent manner, getting straight to the point, identifying the problem and all possible solutions. He keeps the promise of delivery and timelines. May be most importantly, he keeps me updated on progress. I really appreciate that about him. No one enjoys unexpected vehicle problems but when faced with it, customers like me, want straight to the point service tech's that keep me informed and deliver on time. And this has always been my experience with Mr. Keith. Ms. Melva, by far, has to be the best in the business at making me feel satisfied when spending money. She is incredibly detailed and consistent when processing my service orders. Never a mistake and never any question of: 1. what was performed, 2. the cost & labor and 3. taking the time to inquire if I have any questions or concerns that she could assist in answering. This lady always has the time to communicate satisfaction to customers. I truly look forward to closing up service with my visit with Ms. Melva. She actually cares about the customer she is servicing, rather than just performing a routine job; and that is a rare trait in todays service industry. I'm sure the entire Huffines service team working in the background are finely tuned; and it shows when team members like Ms. Melva and Mr. Keith work with my service needs. Thank you, /Bill Sellers (Oil Change, Scheduled Service and Overheating problem solved!). More

Erin & Melva are simply fantastic to work with. They are both extremely helpful and knowledgeable and make sure to answer all questions and provide any and all support possible to ensure a smooth servic are both extremely helpful and knowledgeable and make sure to answer all questions and provide any and all support possible to ensure a smooth service call. Both Eric & Melva have great smiles and attitudes and are just great folks to work with. I'm very glad they are my main contacts with Huffines Chevrolet in Plano. Cheers, Nolan Kienitz Plano, TX More

I came in to have an oil change on my 2009 Chevrolet Silverado LTZ crewcab. I walked to the sales floor to look at the new 2014 Silverado, took a few minutes talking to a salesman and browsing the new t Silverado LTZ crewcab. I walked to the sales floor to look at the new 2014 Silverado, took a few minutes talking to a salesman and browsing the new trucks, and walked back to the service area. My truck was already finished and waiting for me. The service department had my truck less than 15 minutes and I was on my way. That's the kind of service I look for on my vehicles. The cashier was very helpful and fun to work with! I would highly recommend Huffines Chevrolet in Plano for any service need! More

Erin Thompson was extremely helpful automatically understood the issue i was having : very polite ,and very knowledgeable "she was very clear explaining on how the process would go 'and what i needed understood the issue i was having : very polite ,and very knowledgeable "she was very clear explaining on how the process would go 'and what i needed to do; if i had to come back again I would definitely make appointment with her because she very technical about understanding ,and knowing what the checking engine light code are when I had it checkout at auto zone before I brought the car to her as soon as gave her the code slip printed out by auto zone she knew what the problem was' I thought that was very impressive especially being a lady More

My husband and I have been loyal and returning customers of Huffines in Plano for twenty years. When it is time for me to replace my vehicle, we only go to Huffines in Plano. I would never purchase a vehic of Huffines in Plano for twenty years. When it is time for me to replace my vehicle, we only go to Huffines in Plano. I would never purchase a vehicle at any other dealership. This is due not only to the friendliness of the sales team but also mostly due to the customer service we receive in the Service Department time and time again! While the sales department is very important, you generally continue to see your Service Dealer several times a year....in my case for oil changes and state inspections. He keeps my Tahoe running smoothly! There have been a few service issues over the years with my cars, but Frank gets right to it, explains the problem to me so I can usually understand, and if I do not understand, he is willing to stop right there and call my husband and explain it to him! Frank has been my service adviser for as long as I can remember. I bet he is the only Service Adviser who greats his loyal customers with a big, warm, welcoming hug! By now we know about each other's families and exchange a quick update on everyone and the latest with our kiddos and my grandchildren! There have been a couple of occasions over the past years when Frank is not there when I bring my car in, and Reggie helps me the minute he sees me pull up. He knows Frank is "my man" and if he is gone, Reggie is eager to help me! Frank is not only my Service Adviser, but my friend. He has such a great attitude and welcoming hug and smile. He keeps us returning to the dealership time and time again. I have recommended Huffines Plano to several friends and family members based on the pleasant experience we have always had! More

The experience I had at Ray Huffines Chevorlet Plano was the single best car buying experience I have ever had. Robert and Darren went above and beyond to help me out and take care of everything I needed, a the single best car buying experience I have ever had. Robert and Darren went above and beyond to help me out and take care of everything I needed, as well as. I will recommend them to anyone in the market for a vehicle. I never imagined buying a vehicle could be such an enjoyable experience. More

I am ways greeted quickly when I bring my vehicle in for repair. I feel they are fair and only recommend repairs that are necessary. repair. I feel they are fair and only recommend repairs that are necessary. More

Came in for a routine oil change. Got the car serviced in less than one hour and got the 32 point inspection as well. Waiting room was clean, coffee was Starbucks with half-n-half. Only complaint was th in less than one hour and got the 32 point inspection as well. Waiting room was clean, coffee was Starbucks with half-n-half. Only complaint was that the TV was playing Fox News which I studiously avoid. Melba Walton, the cashier, redid my invoice to save me lots of money. I'll be back in three months for my next oil change. Thanks, Huffines! More