Huffines Chevrolet Plano

Daughter's 1st New Car My daughter wanted to buy her 1st new car, and was interested in the Chevy CUV, Trax, so we went to Huffines. We initially were only "looking" but we My daughter wanted to buy her 1st new car, and was interested in the Chevy CUV, Trax, so we went to Huffines. We initially were only "looking" but were very impressed with the salesman, Mark Ferguson. After test driving a Trax, she was convinced that was the model she wanted, but not the color. Mark located the black Trax she wanted at various dealers and arranged to exchange with the other dealership for it. Mark took us to the Service department to ensure she understood the loaner car and maintenance process the dealership supports. Mark worked every discount she qualified for with the Financial Manager. She even got an extended bumper to bumper warranty to ensure full coverage while she made the monthly payments. They added additional tinting which really makes the car look great, and more efficient with the heat issues. She could not be more pleased with her 1st new car. Mark also helped her set up the features with the car, On-Star etc. More

Best buying experience I have ever had. Thanks Mike Guthrie The first time I talked to Mike on the phone I was skeptical as I have have had bad experiences buying Trucks before and I thought he was just trying The first time I talked to Mike on the phone I was skeptical as I have have had bad experiences buying Trucks before and I thought he was just trying to get me on the lot so he could sell me what they had.After talking to Mike for a few minutes I knew he was not like the others I had dealt with I felt I was talking to a friend I had known a long time. He did not have the truck I wanted, I told him the dealership that had the truck I wanted but they were advertising the price but after I was interested they were changing the price daily, it was going up a little everyday, I told Mike what was happening, he contacted the other dealership and made a deal with them for the truck and he got it for me at a price I could afford. He worked hard to get me the deal I wanted.I am very pleased that I got the truck I wanted and not one they had on the lot, thanks so much Mike Guthrie for making my new truck buying experience a pleasant and easy one. More

Great Service Darrell and the rest of the team was exceptional when it came to buying my van. I live over an hour away and they handled everything over the phone ha Darrell and the rest of the team was exceptional when it came to buying my van. I live over an hour away and they handled everything over the phone had the deal set up and ready to go before I even got there. I showed up test drive the Sedona, went in signed papers and I left with the van. I was there mabe an hour with the test drive time. Thank you Darrel and Huffines Chevrolet. More

Very poor service at the service dept My wife and I took her car in for a recall on the gas tank straps. She had a 10 am appt and we arrived about 9:30am. The service rep was named Dale. H My wife and I took her car in for a recall on the gas tank straps. She had a 10 am appt and we arrived about 9:30am. The service rep was named Dale. He informed us it would be about 1 1/2 hrs to 2 hrs to complete. We had things to do else where so we left and came back at about 2pm. The car was NOT done and Dale was at lunch. No one knew what the status of my wife's car was so another member of Dales group came out and said it must have been delayed due to an unexpected longer repair on another car. I did not accept this but we were asked to text him back about 3pm to get a status. We did and got no response but we were close so we came in and my wife told me to go home since I followed her there originally and she would wait. She had spoke to Dale after I left and he told her that since we left he felt we were not in a rush and did NOT even have them start the work! The work did not get started until we returned at 2pm and the other guy went to check. He must have got them started and never said a word to us. The car took over an hour to complete. I have had bad experience twice with Huffines with my own car for warranty service and started going back to Absolute Hyundai whom I bought my car from and always had excellent service since. I will NEVER go back to a place that they blow you off then lie to your face. More

Streamline Purchase Walter was very professional and he had everything ready when I arrived at the dealership. I completed the financing online as well as choose the veh Walter was very professional and he had everything ready when I arrived at the dealership. I completed the financing online as well as choose the vehicle the day before and Walter was very prompt with emails to complete the transaction. When I arrived at the dealership the next day, it was a streamline transaction and Walter had everything ready. Richard handled the finance and he did an excellent job as well providing all the details and terms. Both Walter and Richard were very friendly, knowledgeable and very efficient. By far has been the best vehicle purchase transition I have ever experienced and I would highly recommend Walter! More

Professional informed service From the sales rep to management to the maintenance/service department we found professionals with a touch of down home warmth and respect. Happy cus From the sales rep to management to the maintenance/service department we found professionals with a touch of down home warmth and respect. Happy customer More