Huffines Chevrolet Plano
Plano, TX
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JR was my service adviser who always keep me up to date JR was my service adviser who always keep me up to date on what was going on with my vehicle, I enjoyed the service and I was able to get my vehicle JR was my service adviser who always keep me up to date on what was going on with my vehicle, I enjoyed the service and I was able to get my vehicle served as soon as problems began............ More
I have been coming to this dealership for 3 years now, since I purchased my new vehicle there, and although I have dealt with many service advisors, I would not be coming back if it were not for Melva Wal since I purchased my new vehicle there, and although I have dealt with many service advisors, I would not be coming back if it were not for Melva Walton. I have have a few problems there, but Melva wa quick to resolve them to my satisfaction. Melva has a genuine concern for helping her customers and she ensures that everyone leaves 100% satisified. Again today there was a small "glitch" with my charges, but Melva sprung into action and immediately resolved the problem to my satisfaction. If it had not been for Melva's friendliness, and warm smile, I would not be returning there. Melva had convinced me to keep coming back, and so I do. Becasue of Melva, I will continue to have all my service needs there, and purchase my second new car there. Thank you Melva for all you do to help your customers. -David Katz More
Erin was great at keeping me informed about the status of my repair. She was extremely helpful in I having my car pick up and taken to the dealership, informing me about my warranty, and keeping me abreast o my repair. She was extremely helpful in I having my car pick up and taken to the dealership, informing me about my warranty, and keeping me abreast of the status of my repair. She was a pleasure to work with. Once I had picked it up on a late Friday afternoon, another problem arose. Since it was late and she was off on Saturday, their was a smooth transition to JR who called me on Saturday to inform me my car was ready. Shirley was great when I was checking out. I was extremely please with Erin, JR and Shirley. Because of their service especially Erin with whom I had the most interaction I will highly recommend you to my friends. Joel More
Our Buick Regal was brought in with a "Service Engine Soon" light on the dash and for an Inspection. Frank called after about an hour or so and described the service to be performed (Thermostat). Engine Soon" light on the dash and for an Inspection. Frank called after about an hour or so and described the service to be performed (Thermostat). Frank offered a complete service for the coolant system resulting in a very small additional cost. He also told us that since the service would require erasing the computer history, we would need cold start the car a couple of times before an Inspection could be done. We took the car home later the same day ( Thursday) after repairs were completed and asked if we could bring the car back for inspection on Monday. When we brought the car in on Monday for the inspection, Frank got the car right in and we were out in 30 minutes. My wife had taken the car back for inspection and I called Melva with the credit card. The whole transaction on the phone was quick, accurate and very easy. Good job to this fine dealership and especially to frank and Melva! Chuck Hoey More
The service I received from Keith today, on my Saturn, was quick and friendly. The Shuttle drivers ensured that I missed no work while my car was being worked on and the repairs just took 2.5 hours from w was quick and friendly. The Shuttle drivers ensured that I missed no work while my car was being worked on and the repairs just took 2.5 hours from when I brought it in to when they called to say it was done. Then, as always Melva was very friendly and helpful in getting me checked out and back onto the road. More
Tommy was very friendly and patient. He worked very hard to get the deal that I wanted. This is my 2nd new Hyundai from this dealership and i have been very happy both times. Thank you Tommy! to get the deal that I wanted. This is my 2nd new Hyundai from this dealership and i have been very happy both times. Thank you Tommy! More
I have tried other car service places and always thought going to a dealership would be more expensive but it is not. After 3 oil changes the fourth one is half price and I am always receiving coupons from going to a dealership would be more expensive but it is not. After 3 oil changes the fourth one is half price and I am always receiving coupons from Huffines for different service work. Erin is honest about the work that needs to be done and is always friendly. She explains the work that does need to be done in a clear, easy manner. And then today I had Melva as my service cashier and she was a cheerful smiling face who sincerely wanted to help and send me on my way happy. More
Had a busted tire and had my car towed specifically to this location so I could get a new tire. Keith & Shirley were great and were both very helpful, as always! this location so I could get a new tire. Keith & Shirley were great and were both very helpful, as always! More
The service and environment here is excellent. I dropped my truck off for new pads and rotors. Reggie told me it would be a while but not to worry because they gave me a ride back to my house two minutes af my truck off for new pads and rotors. Reggie told me it would be a while but not to worry because they gave me a ride back to my house two minutes after I arrived! I've been going to Reggie for ten years and he takes the best care of me. I called for a ride back and Gerald promptly arrived and called me when he got there. When I got back to the lounge I was greeted my Melva. She was so nice and comforting. She gave me some snacks for me and my girlfriend while we waited. Her smile and spirit made our stay enjoyable. I look foward to coming back to seeing the crew! Thanks Melva and Reggie. More
The service was great. Everything was as always great.the employees was very helpful. Got me in and out with no problems. Huffines is the best dealership I have ever felt with employees was very helpful. Got me in and out with no problems. Huffines is the best dealership I have ever felt with More