Huffines Chevrolet Plano
Plano, TX
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Robert Szyka was very honest, knowledgeable, and nice to work with. He did a great job of summarizing the key features on the 2 final cars we were considering so we could make a well informed choice. He wen work with. He did a great job of summarizing the key features on the 2 final cars we were considering so we could make a well informed choice. He went out of his way to get me a tool for the roof rack we purchased. He was excellent at servicing our purchase from the beginning to the end. Good personality and he did not rush us even though we were there late on New Years Eve! He is a valuable asset to the Chevy dealership. More
Getting the vehicle service is painless and seamless. Susie and Melva always are smiling and pleasant. I no longer dread getting my vehicle serviced or put the chore off on my husband. Susie and Melva always are smiling and pleasant. I no longer dread getting my vehicle serviced or put the chore off on my husband. More
I live over an hour away from this service center, so when I brought my car in on a Saturday morning, having missed my appointment, I thought I'd be there all day. But the technicians were finished befor when I brought my car in on a Saturday morning, having missed my appointment, I thought I'd be there all day. But the technicians were finished before noon. The cashier, Shirley, was very friendly and able to explain the breakdown of my bill. I was surprised how much lower it was than I'd been quoted, especially for such great results. Definitely worth the drive to have my car serviced here. More
Melva is always friendly, very helpful and makes you feel appreciated as a customer. She also make sure you understand you bill. The kind of person that makes you want to come back. appreciated as a customer. She also make sure you understand you bill. The kind of person that makes you want to come back. More
Shirley was took care of my check out of the car. She was efficient and accurate, most importantly she was friendly and made me feel valued as a customer. A real asset to the dealership. efficient and accurate, most importantly she was friendly and made me feel valued as a customer. A real asset to the dealership. More
Poor customer service and a negative attitude toward customers. I did not feel welcome at all. I arrived at this place at 3:30 pm and a customer representative named Conti said “I do not think we can ch customers. I did not feel welcome at all. I arrived at this place at 3:30 pm and a customer representative named Conti said “I do not think we can change the battery today”. “Our guys stop working at 4:30 pm and we close at 7pm”. “We have too many cars”. “You may have to pick up the car tomorrow”. “We have to many car ahead of you”, I told him that I was going to wait. Surprisingly the car was ready in less than 30 minutes. This is not the first time that those people at this location has sent me away at 3:30 or 4:00. It seems that they do not want to work after 3:30 even to do something simple as to change the oil. I would not recommend this place. I wonder if the owners are aware of this practice. More
AS i have made my review before on coming to Huffines dealership. Just having great people there keeps me coming back to this dealership. And having the cashier like Cynthia Terrell helps makes a day be dealership. Just having great people there keeps me coming back to this dealership. And having the cashier like Cynthia Terrell helps makes a day better. You don't meet people that kind to much these days. She makes you feel very welcome and want to come back. I can't say enough about the people i deal with at Huffines. Just make me feel very welcome and like i'm part of the Huffines family when i come there for anything. More
Susie Frazier: friendly, welcoming, and helpful A+ Susie Frazier: friendly, welcoming, and helpful A+ Keith Overturf: delivered when promised, helpful and friendly A+ Cynthia Terrell: A+ My Susie Frazier: friendly, welcoming, and helpful A+ Keith Overturf: delivered when promised, helpful and friendly A+ Cynthia Terrell: A+ My truck was recalled by the factory for product safety overheated exhaust components and the problem was fixed. More