Huffines Chevrolet Plano

I have years of experience with Reggie and he is a 10 on a scale of 1-10. He is knowledgeable, a good listener and always has an enthusiastic attitude. Add those attributes to his sense of humor and he is a scale of 1-10. He is knowledgeable, a good listener and always has an enthusiastic attitude. Add those attributes to his sense of humor and he is the BEST! Melva makes checking out a pleasureful experience. She is always pleasant, very efficient and is a credit to the dealership. More

My name is Sharon and I went to take my car for service and ended up buying a new Tucson thru their exchange program. It was very early in the morning but every one was helpful and friendly. I was in and and ended up buying a new Tucson thru their exchange program. It was very early in the morning but every one was helpful and friendly. I was in and out and even got to work on time. The next day we finished the paper work on the new car and I love it !!! A special "Thanks " to Nick Donahue for his help to make every thing go smoothly. This is our fourth car from them, I keep coming back for a reason. :} Good Service !!!! More

Each time I have worked with Susie, I have had a great experience. She walks out on to the service bay, with a major, "SOLUTION" attitude. You know she is going to take great care of you without her say experience. She walks out on to the service bay, with a major, "SOLUTION" attitude. You know she is going to take great care of you without her saying a word. There is a "Put Me In Coach" sense about her and I think that is very rare today. I appreciate it very much. More

Erin is the quintessential Service Manager, always looking out for the best interest of her customers. Melva always has a smile on her face, and is very knowledgeable of the whole payables process. Hu looking out for the best interest of her customers. Melva always has a smile on her face, and is very knowledgeable of the whole payables process. Huffines is fortunate to have two wonderful "ambassadors" as employees. Fred Kuglin More

Erin has always provided great customer service, she keeps the customer up to date on the status of the repair and she actually returns phone calls. My new truck was in for a recall and Erin was able to keeps the customer up to date on the status of the repair and she actually returns phone calls. My new truck was in for a recall and Erin was able to schedule me in so that I was out in under an hour. She has never tried to over sale services that are not needed, unlike other dealerships that I've been to in the past. I'll continue to bring in both of my vehicles to Erin for great service! More

I had to bring my Malibu in for a recall. JR Lopez was very professional and friendly. The recall work was done in no time. Thank you for your efficient service. very professional and friendly. The recall work was done in no time. Thank you for your efficient service. More

I love working with Erin. She has always provided great service to me and 3 others members of my family that drive Chevrolet cars. My car repair was under warranty which is always a nice benefit. It was re service to me and 3 others members of my family that drive Chevrolet cars. My car repair was under warranty which is always a nice benefit. It was ready quick even before promised. Erin is always friendly, helpful, and keeps me informed. Shirley was also very nice to work with when I picked up my car. It is always a pleasant experience to come to Huffines! More

I have been working with Keith Overturf and Melva Walton for many years now. They are always friendly, honest, and helpful. I not only bring my Chevrolets here (Suburban, Impala SS, and Tahoe), but all my for many years now. They are always friendly, honest, and helpful. I not only bring my Chevrolets here (Suburban, Impala SS, and Tahoe), but all my other brands, and friends & relatives cars too. Wouldn't go anywhere else because of these two individuals. Jeep up the good work. Chris e. Lane, The Lane Law Firm, Mechanic. 01.24.2014 More

I was extremely happy to see Susie's smiling face when I drove up to the service center. Having recently moved to Arkansas, Susie greeted me with her usual friendly face. She remembered me from the when I drove up to the service center. Having recently moved to Arkansas, Susie greeted me with her usual friendly face. She remembered me from the time before plus she remembered the details of my Arkansas move. Melva's smiling face also made me feel at home upon checking out. She was informative and helpful. It is great to see two smiling faces this day and time when a lot of customer service has gone to xxxx. More

Susie Frazier greeted me courteously and cheerfully as soon as I drove in (I had not had a prior appointment). I explained what the problem was, and she wrote up the service order and was extremely quick soon as I drove in (I had not had a prior appointment). I explained what the problem was, and she wrote up the service order and was extremely quick about getting the car looked at. Meantime, I had brought my laptop computer with me, and Melva Walton helped me with getting onto the Internet while I was waiting for the service. Ms. Frazier came in very soon after that to let me know what the diagnosis was and how much it would cost. It was considerably less cost than I had anticipated, and it turned out to be a quick repair (under an hour) and of course they had the part in stock even though my car is an "orphaned" Saturn. Everything was done quickly, perfectly, and inexpensively - a combination you don't often find at a car dealership! Ms. Walton was friendly when I paid and checked out, too. Ms. Frazier is the best! Whenever my car needs service in the future, I hope that she will be the one to assist me. More