
Huffines Chevrolet Plano
Plano, TX
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I own three Chevrolet's (Impala, Corvette, C-1500 Pick-up). Since I moved to Dallas in '84, Huffines has handled all of my all of my service needs, going back to my '78 Pace car. My 1st service ad Pick-up). Since I moved to Dallas in '84, Huffines has handled all of my all of my service needs, going back to my '78 Pace car. My 1st service adviser retired and I thought I would never be treated that well again. I was wrong. My next adviser, Jerry Taylor was familiar with my vehicles and seamlessly took over. As Jerry moved to Body, Keith Overturf was also familiar with my growing stable, and always goes out his way to take care of my relationship with Huffiness Chevrolet. When I retired after 36 years, my company practically gave my my company '08 Impala which Huffines had already serviced since zero-miles. Melva has been a big asset and cleared every administrative problem I ever had and always recognizes me as a "life-customer". Judy's reception and telephone help is invaluable and obviously knows the organization well and makes sure I am taken care of when Keith is unavailable. Even the courtesy drivers Maynar and Ricky know me and always remember me. I have been lucky enough the meet Mr. Huffines several times and he has always accepted my compliments on his organization graciously, but humbly. Professionally speaking I have the highest regard for Huffines service and culture. Otis Hatcher Vice-President, AIG (Ret.) More
2nd vehicle I've' purchased from this dealership - both went the same way - Excellent. Used Internet to start the process - got an email back within 2 hours with data I asked for. Made appointment f - both went the same way - Excellent. Used Internet to start the process - got an email back within 2 hours with data I asked for. Made appointment for next day. Went to dealership - Mike showed me car I wanted - reviewed major features - went for test drive. Negotiation part of the process - easy, no hassle, clear. Finance meeting equally clear, understandable, personable. I left with a great car and a great experience. More
I knew exactly what I wanted and used the internet to see if there was a Hyundai Sonata in stock anywhere in the area that matched what I was looking for. The internet search did not show up anything close t if there was a Hyundai Sonata in stock anywhere in the area that matched what I was looking for. The internet search did not show up anything close to what I wanted, but I went to Huffine's Hyundai in Plano just to look around and test drive a vehicle. I was so sure I wouldn't find what I wanted, I did not even bring my check book. Adrian Dozal met me on the lot looking around and asked what I was interested in. I told him the make, model, color and packages I wanted. We walked down the row of cars a few feet and he showed me almost the exact car I had configured on the internet. After a test drive, where I was surprised on how well it handled and drove, we started talking price and he had a deal before I left. I've had the car for a week and love it. Thanks for listening and finding exactly the right car for me. More
Reggie asked me what problems I was experiencing, and followed up after the car was reviewed and gave me feedback on what the problem actually was ,and the estimated cost. I LOVE no surprises after the followed up after the car was reviewed and gave me feedback on what the problem actually was ,and the estimated cost. I LOVE no surprises after the service. Melva Walton was a pleasure to deal with at checkout/ cashier. I wish everyone was as outgoing and personable as she is. I only wish that you would send me lube/oil change coupons for "corvettes". Not coupons that say "excludes corvettes and synthetics" More
The 4 individual mentioned are always very professional and friendly. Shirley at the cashier is sweet and very smiley. Even spending money I was doing it pleasantly. and friendly. Shirley at the cashier is sweet and very smiley. Even spending money I was doing it pleasantly. More
I took my car in for a scheduled maintenance visit. The team was quick, friendly, and efficient. Thanks everyone! It's a pleasure to bring my car here. team was quick, friendly, and efficient. Thanks everyone! It's a pleasure to bring my car here. More
JR is always so helpful and great to work with. He is always so friendly and takes the time to explain the services being done as well as finding the best prices for parts. Cynthia was my cashier and was always so friendly and takes the time to explain the services being done as well as finding the best prices for parts. Cynthia was my cashier and was also extremely helpful and friendly. It's always a great experience working with the folks at Huffines Chevrolet! More
Erin is a great asset to your company. I won't have anyone else wait on me. I had a couple of hiccups with my 2014 impalla but she assured me that everything would be resolved. VERY SATISFIED!!!! t anyone else wait on me. I had a couple of hiccups with my 2014 impalla but she assured me that everything would be resolved. VERY SATISFIED!!!! three cheers for Erin!! Raul rivera in Service showed me how to properly adjust my seats with the electrical switches one evening when everyone else had already left. More
The staff was great! They immediately greeted me as I walked inside and we're very knowledgeable about what I needed done. Also, the lovely ladies who I had the pleasure of talking to at the cash registe walked inside and we're very knowledgeable about what I needed done. Also, the lovely ladies who I had the pleasure of talking to at the cash register were very personable. Already looking forward to my next visit! More
Very professional and helpful. Service was timely. Waiting room was comfortable with TV and magazines to pass the one and a half hours that service required.. Waiting room was comfortable with TV and magazines to pass the one and a half hours that service required.. More