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Huffines Chevrolet Plano
Plano, TX
2,556 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 04, 2014
Everyone I dealt with at this location had a wonderful attitude. They were courteous and friendly and most of all, fast. I'll only bring my car here. Great job! attitude. They were courteous and friendly and most of all, fast. I'll only bring my car here. Great job! More
by lolahaley11
Employees Worked With
Shirley, Keith Overturf
March 01, 2014
Heads up Display (HUD) died on my Camaro about 6 months after I bought it from Huffines. J.R. was my service advisor and got me taken care of including a courtesy vehicle (no cost), removal of a door ding after I bought it from Huffines. J.R. was my service advisor and got me taken care of including a courtesy vehicle (no cost), removal of a door ding and fixing the issue. The job took about 2 1/2 days and required me to bring it back once (included in the timeframe) to fix a relay that was unplugged accidentally during the repair causing the heater not to work. None of this was JR's fault and he kept me informed and took care of me. His service was top notch and he even had my car cleaned for me when I picked it up. More
by SteveStrother
Employees Worked With
JR Lopez
March 01, 2014
Frank Conti has handled our work fleet of trucks and personal vehicle for years. Conscientious, diligent, caring and honest. We attribute our success to Frank. Been dealing with Huffines since the 1980" personal vehicle for years. Conscientious, diligent, caring and honest. We attribute our success to Frank. Been dealing with Huffines since the 1980"s and will continue for many more years. Especially refreshing is seeing Melva and Shirley while making payment. Thank You Huffines. More
by Bemie47
Employees Worked With
Frank Conti, Frank Conti, Melva Walton
February 28, 2014
This was first time coming to get my car.serviced with your shop. I pulled up and greeted with a warm smile. Susie assisted with given a quote and also following through with everything that was needed. I your shop. I pulled up and greeted with a warm smile. Susie assisted with given a quote and also following through with everything that was needed. I would take my car back. Thanks Susie.. More
by Californialove
Employees Worked With
Susie Frazier
February 28, 2014
Service is always done fast and efficiently, employees are always polite and helpful. I will recommend Huffines to my friends and family. I also enjoy the fact that they have wifi. are always polite and helpful. I will recommend Huffines to my friends and family. I also enjoy the fact that they have wifi. More
by carfitz
Employees Worked With
Reggie Pimento, Melva Walton
February 26, 2014
Melva Walton is always available, friendly and efficient. Unfortunately for Service Quality of work, it was different: - Drop my car for oil service and to fix problem for message regarding "Tire mon Unfortunately for Service Quality of work, it was different: - Drop my car for oil service and to fix problem for message regarding "Tire monitor" display. Take the car back with notification to replace Trans line Cooler ( $ 483.95 to change a piece of pipe !!!). Part will be in order. On my way home, I saw that nothing was done for "Tire monitor" display, neither a new oil reminder sticker was put on windshield. - Came-back the following week to fix the leak for the line cooler (received call for part being available). I I Mentioned the still existing issue with the "tire display" and the oil sticker. Work being long I got a free rent a car to go-back home late afternoon. - Came-back the following afternoon. Leak solved (!!), tire sensor was changed and oil sticker updated. Few minutes after leaving "Tire monitor system" alert showed up again. - came back the following week: The reset of the system was not made...reason of the problem.. To have to deal 3 times for an issue so minor (but security first) as a tire sensor is a total waist of time for your customer ( as well as your service). I'm leaving in University Park and your dealership is quite far from my home. I still do business with you because so far I always received good service from your advisers ( Keith, Frank..). This can be reconsider if other problem occurred. Cordially, Bernard Rudler More
by Rudler01
Employees Worked With
Melva Walton
February 25, 2014
We are enjoying our new truck and appreciate the courtesy and cooperation we received from the staff at the Plano Chevy dealership. Mr. Paul Senktas, our sales rep, is a superb salesman. He was very kind, and cooperation we received from the staff at the Plano Chevy dealership. Mr. Paul Senktas, our sales rep, is a superb salesman. He was very kind, courteous, professional, honest and a pleasure to work with. Mr. Burl Thomas, finance manager, was also very professional, helpful and well dressed. We look forward to doing business with you all again in the future. Thanks and have a great day. John & Edrene Frazier Louisiana More
by jefr
Employees Worked With
Burl Thomas
February 25, 2014
Great friendly service throughout the entire service process! Frank the service advisor was very helpful and kept me informed as well as providing valuable information about the repairs needed to my ve process! Frank the service advisor was very helpful and kept me informed as well as providing valuable information about the repairs needed to my vehicle. Shirley the cashier was very polite and friendly. More
by Ghicks2014
Employees Worked With
Shirley , Frank Conti
February 24, 2014
I brought the car into the Huffines at Plano. they had to find the reason i was getting a U0073 code and more that was an issue for 5 to 6 weeks. i was told that i needed a part first to be able to move on b find the reason i was getting a U0073 code and more that was an issue for 5 to 6 weeks. i was told that i needed a part first to be able to move on by Reggie because they were told the 25819157 module to find out what else was wrong. i have bought 3 new cars from the Huffines group in Lewisville, an 05 Equinox, no break on price, 05 Cobalt for my daughter and i got a break in price and a 06 HHR i got a break in price. i also have a business in Texas since 1981 and get discounts at 3 Chevy Dealers in the metroplex that i have not bought cars from. Classic in Grapevine, another dealer that is now gone and Reliable Chevy. Reliable had my 08 HHR SS for 4 days and couldnt fix anything. huffines offered me a 10% discount on parts, that is all and i get 32 to 40% at the other dealers. well i bought the part and had it overnighted. well Huffines didnt need the part for which now i will lose 30% restock fee which is a $100 loss and i paid 585 in labor only and no parts to get the car running granted they fixed it but i got no discount on the part, now i lose another 100 returning it and i have Stage 4 cancer for which i told them and i am on SSI disabled income and medical insurance. i had to quit teaching after 41 years so i got no break from Huffines from them after buying 3 brand new cars from them and i get discounts from dealers for which i never bought cars from. will i ever go back and use them for service- NO will i ever recommend them to someone else after this to buy a new car or for service- xxxx NO my car is fixed but i am highly disappointed w the whole experience and especially since i am financially handicapped. if my fiancee didnt step in and help me i would have been screwed. Reliable got the part overnight, they did terrible on service but at least they offered Huffines didnt even offer to buy the part from me and they just put on the floor and wish me luck. this is the 3rd time i have been disappointed w Huffines and will never go back for anything, EVER i thought i would at least get my car back w a car wash and vacuum after spending 585 in nothing but service fees and no parts but no the car was not vacuumed or washed. just very disappointing. More
by cjkrause
Employees Worked With
Reggie Pimento
February 23, 2014
Honesty above reproach That is the way Frank Conti and I have worked together for many years. I can trust him to deal with any vehicle I bring to the dealership for service on. Melva was pleasent and very p have worked together for many years. I can trust him to deal with any vehicle I bring to the dealership for service on. Melva was pleasent and very professional in processing me throught the checkout steps. Great Team to work with! More
by tkemmet
Employees Worked With
Frank Conti, Melva Walton
