Huffines Chevrolet Plano

Trina was very helpful and knowledgeable during the entire car buying process. She understood all my needs/concerns, and proved to be responsive and forthright whenever a question arose. She's my go- entire car buying process. She understood all my needs/concerns, and proved to be responsive and forthright whenever a question arose. She's my go-to contact for any future business I plan to conduct with Huffines Hyundai of Plano! More

The service was GREAT, as usual, and we really appreciate the suggestions/call from our Service Advisor Keith Overturf letting us know which items could wait to be taken care of at a later date..........to s the suggestions/call from our Service Advisor Keith Overturf letting us know which items could wait to be taken care of at a later date..........to save us money. Also, the service received at checkout was great from the ladies at the checkout desk! Melva and Cynthia ALWAYS greet us with a smile and are extremely POLITE, COURTEOUS and PROFESSIONAL...............ALWAYS! Thank you to the ENTIRE Service Team at Huffines in Plano! More

The service provided on my Equinox was done in a timely manner while I waited. All the dealership personnel were very friendly and professional as in the past. manner while I waited. All the dealership personnel were very friendly and professional as in the past. More

I was previously at Jupiter Chevrolet but recieved such poor service I had to find a new dealer, do not ever go to Jupiter Chevrolet. Fortunately Ms. Frazier has been my service advisor since coming to Ray poor service I had to find a new dealer, do not ever go to Jupiter Chevrolet. Fortunately Ms. Frazier has been my service advisor since coming to Ray Huffines over a year ago. I feel confident my car will recieve the best evaluation and care as well as her customer service is impeccable. Ms. Frazier is the sweetest person anyone could want to meet. If you go to Ray Huffines Chevrolet ask for her and you won't be sorry. On my last visit I also worked with Ms. Walton my cashier advisor, she was very nice, answered all my questions and showed sincere interest in my satisfaction with the service department, I appreciate that very much! So overall I would say Ray Huffines will continue to recieve my business and I will refer them to anyone I know as a reliable and reputable place to go. More

I wasn't quite sure about going through this process because it can be lengthy and frustrating at times. Malia was GREAT in making sure that every step of the way was handled in an efficient manner. S because it can be lengthy and frustrating at times. Malia was GREAT in making sure that every step of the way was handled in an efficient manner. She answered all my questions and made sure I was comfortable. I ended up purchasing a 2013 Hyundai Elantra and I ABSOLUTELY LOVE IT! She was very patient with me and assisted me, even though my credit wasn't the most favorable. Malia is a blessing! I recommend going to Malia for your next purchase! Thank you for restoring my spirit! Necole E. Happy Buyer! More

Shane researched exactly what I wanted, Mark took amazing time explaining the vehicle, giving us the keys for the test-drive, getting the most for our used vehicle and engaging with us both personally and pr time explaining the vehicle, giving us the keys for the test-drive, getting the most for our used vehicle and engaging with us both personally and professionally. A.J. in finance was jovial, helpful and very professional. It just proves why I am a Huffines customer for life! Your customer service is UNBEATABLE, your product is great! This is our second new Chevrolet after being a Ford driver for over a decade and I am thrilled with the performance of the cars. The safety, look and price are great selling points. We could not be happier! More

I have purchased my last 3 cars here at Huffines in Plano and I will continue to do so. Salesman Mike D was super friendly, honest, and did what he could do to make me happy and leave the perfect vehicle th and I will continue to do so. Salesman Mike D was super friendly, honest, and did what he could do to make me happy and leave the perfect vehicle that I wanted. I would recommend everyone to go and see him. The Finance Manger, Aaron Wright was also great. He explained everything to me in a way I could understand and even found me better protection plans for my new car! Huffines Hyundai is a great car dealership and I will always recommend it! More

I love my Sonata. Tony worked with me and listened to what I was looking for in a new vehicle and found the right car for me in the price range I needed. I would definitely recommend Tony and Huffines P what I was looking for in a new vehicle and found the right car for me in the price range I needed. I would definitely recommend Tony and Huffines Plano Hyundai to anyone looking for a vehicle. The selection was good, they spent the time I needed but didn't pressure and I felt comfortable in my decision. It is a little intimidating buying a vehicle but this experience was painless. More

I needed service on my car and my old service agent Erin Lloyd apparently was no longer at this location so I assigned to Keith. He was helpful and almost more informative and better at keeping up to date Lloyd apparently was no longer at this location so I assigned to Keith. He was helpful and almost more informative and better at keeping up to date on my car than Erin Lloyd ever was. He made sure the work got done a little quicker so my ride could bring me back to pick up my car during his break time. He was very nice and made the situation painless. Melva always seems to be my customer service checkout person and is always a delight. She continuously apologizes for the wait even though you haven't been standing there for more than a minute. She always has a smile on her face even though it looks like she has a lot going on that she is trying to keep straight. She makes the checkout process quick and accurate. Although I do feel that the service agents have lost their want to personable with you, I had to remind Keith when I showed up why I was there even though I made the appointment with him on the phone and he should have been expecting me. I feel if I have to go through all the details on the phone when making the appointment I shouldn't have to do it again in person, it is exhausting to have to repeat yourself so many times. I feel this is isn't just with Keith but I always had to do that over the years I worked with Erin. I just don't feel like the really care about me or my car issues they just want you in and out. Gone are the days when you could rely on the person you are dealing with to really care and go the extra mile to make you feel like you are the only one they are working with at that moment in time. It's sad but I find this to be an issue at all dealerships no matter what brand or location. More

I have been a Huffines customer for so long that many of those I have worked with over the years are now retired. I recently took my Chevy Equinox into the dealership for an annual state inspection. Keith those I have worked with over the years are now retired. I recently took my Chevy Equinox into the dealership for an annual state inspection. Keith Overturf was the service rep who handled the call and, although he and I had never met, he provided the same friendly and courteous service I have come to expect from everyone at the dealership. When the work had been completed Melva Walton immediately recognized me as a long time customer, favored me with one of her best smiles, and then worked pleasantly and efficiently to get me out the door and on my way home in no time at all. My thanks to both of these fine employees for the service they provided. John Dugan More