Huffines Chevrolet Plano

Susie Frasier and Melva Walton Superior friendliness and service. from both Susie and Melva. We have known Susie for 8 years - bought two vehicles from her. We wouldn't buy from any Superior friendliness and service. from both Susie and Melva. We have known Susie for 8 years - bought two vehicles from her. We wouldn't buy from anyone else. When she moved to service, we moved with her and will only deal with her when we return to Huffines. She is a true professional - always works well with us as customers. When we brought my vehicle for service this week, Melva also helped me while I was there. She went beyond "the call of duty" and made me feel like a VIP. I will continue to return to Huffines because of the outstanding service that I receive and the kindness that both Susie and Melva extended to me. More

Service Visit on May 21,2014 I brought my 2500 HD pickup in for a regular oil and filter change and tire rotation. My service advisor (Susie) was friendly and knowledgeable. Wh I brought my 2500 HD pickup in for a regular oil and filter change and tire rotation. My service advisor (Susie) was friendly and knowledgeable. When check out time arrived, the cashier (Shirley) was efficient and extremely friendly. Friendly, knowledgeable, and efficient personnel combined with fair pricing continues to bring me back to Huffines. Jim H. More

Best dealership ever! I have been coming to Huffines in Plano for 12 years and Reggie has been my service guy for 12 years! He is knowledgeable, friendly and tries to help I have been coming to Huffines in Plano for 12 years and Reggie has been my service guy for 12 years! He is knowledgeable, friendly and tries to help me as much as he possibly can. In my opinion, there is no one better than Reggie! Melva is always helpful, friendly and prompt. Because of Reggie and Melva I actually enjoy coming to have my "Burb" serviced. Sincerely, Penny Boyle More

J R and Melva J R always dose a really good job of taking my car and looks after what is best for me. I have been coming to Ray Chevrolet service for 28 years and J J R always dose a really good job of taking my car and looks after what is best for me. I have been coming to Ray Chevrolet service for 28 years and JR continues the fine service and attention I have gotten through the years. I frequently recommend your service to others and J R is the reason I do that. Melva is always so pleasant and cheery when I come in, it makes me feel like my business is appreciated. She is a real asset to your organization. Jack Vipond 972-964-5555 More

Thorough service and friendly staff I appreciate the service I receive from Huffines Chevrolet, Plano. Reggie always does a very thorough job of checking what service my Saturn Vue needs I appreciate the service I receive from Huffines Chevrolet, Plano. Reggie always does a very thorough job of checking what service my Saturn Vue needs as scheduled. He is also very conscientious of any other issues found and works to find the best cost solution. I have made him promise me that he will remain at this location as long as I have a GM car or I will hunt him down! Melva does a great job going over the paperwork at the cashier desk. All the staff is very friendly. That helps make having my car serviced a much more pleasant experience. More

Exceeded Expectations I was having an issue with the transmission on my Saturn Vue. The Saturn website recommended that I take my car to Huffines. (I usually take my car I was having an issue with the transmission on my Saturn Vue. The Saturn website recommended that I take my car to Huffines. (I usually take my car to Reliable in Richardson for service.) I am very happy that I went to Huffines. My Service Advisor Susie was very knowledgeable and helpful. She didn't try to sell me services that I did not need. She communicated with me about the status of my vehicle without me having to ask. I was quite pleased. I even found that the cashier Shirley was very nice and helpful. Overall I found Huffines more like a neighborhood shop than your typical dealership service center. I will definitely use Huffines for my future vehicle service needs. More

Breath of Fresh Air Huffines Chevrolet Service Department turned an oil change into a refreshing experience. From the call I made to get an estimate to the check out exp Huffines Chevrolet Service Department turned an oil change into a refreshing experience. From the call I made to get an estimate to the check out experience with Shirley, my cashier, I was treated with grace and respect. The price was almost 30% lower than the quote from a local oil change franchise store. The 32 point inspection was a welcomed and appreciated bonus. It actually costs less to go first class! More

customer service the dealership was closed to my house the people there were very helpful and polite it did not take very long for them to repair my car and the price the dealership was closed to my house the people there were very helpful and polite it did not take very long for them to repair my car and the price was reasonable More

Excellent Crew Keith did his usual good service and Frank made sure everything was acceptable. Shirley very effeciently took my money made it a pleasureable experie Keith did his usual good service and Frank made sure everything was acceptable. Shirley very effeciently took my money made it a pleasureable experience. BHS More

Fantastic experience! I could not be more pleased with the service I received from Frank C. and the crew at Huffines! The entire experience with Huffines in General was won I could not be more pleased with the service I received from Frank C. and the crew at Huffines! The entire experience with Huffines in General was wonderful - the web check in was simple and awesome, and everyone was very friendly and helpful when I dropped my car off. Frank talked straight, was informative, and always humored my (many) random questions about the repair. It was a warranty repair, but I was also pleasantly surprised that I received a nice, new loaner without having to ask. I knew that the repair would involve a fairly extensive amount of labor, so I told Frank when I dropped it off that I wasn't concerned about the time frame, as long as expectations were communicated. He went above and beyond with keeping me updated and managing my expectations with the repair. I always appreciated knowing what the progress was and trusted that they were taking their time (meaning, the RIGHT amount of time) to make sure the repair was done correctly the first time. The cherry on this spectacular service sundae was when I picked up my car, they took care to make it look just as good (if not better) than it did when I dropped it off. It's obvious that everyone at Huffines - from Shirley the cheerful cashier to Andre the masterful mechanic that took apart & reassembled my car - has a passion for what they do and really care about providing excellent service to customers. No one LIKES to have to bring their car in for repairs, but if it happens again, I know I can count on Huffines to at least make it as pleasant as possible. THANK YOU! More