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Huffines Chevrolet Plano
Plano, TX
2,556 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,556 reviews
May 30, 2014
Airconditioning I was very pleased with Frank Conti and Dimen's responses to my requests. It was an overall good experience. I would gladly recommend the service depa I was very pleased with Frank Conti and Dimen's responses to my requests. It was an overall good experience. I would gladly recommend the service department to my friends and family. More
by daddygee
Employees Worked With
Frank Conti
May 30, 2014
Oil & filter change Susie Frazier and Melva Walton were very friendly and the service I received was excellent. I was in and out of the dealership in less than 30 minutes Susie Frazier and Melva Walton were very friendly and the service I received was excellent. I was in and out of the dealership in less than 30 minutes. More
by EQQ397
Employees Worked With
Susie Frazier, Melva Walton
May 29, 2014
Thank you for making me Smile My overall first experience with this Dealership was great. From the Service Guy (JR) through the closing transaction... Cynthia and the other ladies My overall first experience with this Dealership was great. From the Service Guy (JR) through the closing transaction... Cynthia and the other ladies made me smile, with their friendly and humorous personalities. I would certainly consider buying my next Tahoe or Vette from this dealership. Thank you. More
by Burchfro
Employees Worked With
JR Lopez, Cynthia Terrell
May 29, 2014
Competitive Prices and Great Service! I was shopping for a new 2014 Elantra and visited a competing dealership and contacted 2 others (Huffines Hyundai of Plano was one of them). I knew e I was shopping for a new 2014 Elantra and visited a competing dealership and contacted 2 others (Huffines Hyundai of Plano was one of them). I knew exactly what I wanted and what my price point was. Frank White of Huffines Plano met the price and worked closely with me to ensure I was satisfied with my buying experience. Frank was very conscientious and we were able to complete the transaction in a very short time. Thank You Frank! More
by a0719653
Employees Worked With
Frank White
May 28, 2014
Same bullsh new day Every time I go to this dealership for service, I feel like I'm a burden on them. I pull in and the service team looks at me like I'm out of place an Every time I go to this dealership for service, I feel like I'm a burden on them. I pull in and the service team looks at me like I'm out of place and don't belong. Honestly if I didn't spend additional money when I purchased my truck to have them service my vehicle for the first 60000 miles, if take it somewhere else. I have been going here for 18 months and each time is the exact same. I used to work for a competing dealership and we used to have meetings specifically about how to make the customer feel welcome and part of the family. I've never written a review, nor have I expressed my dissatisfaction before (because I'm stuck with their crappy service since I've already paid for service) but today really grinded my gears. The checkout gal, name starts with an M, is always super sweet and willing to help, but by the time I get to her, the damage is done and she can't do much to remediate the situation. More
by Ckethley
Employees Worked With
Service department in general
May 26, 2014
Service department This was my second visit to this service center, I worked with J R to get my Chevy Cruze serviced and look over so I can take it on a road trip, J R This was my second visit to this service center, I worked with J R to get my Chevy Cruze serviced and look over so I can take it on a road trip, J R was very helpful and got my car in and out with in the time promised, Melva Walton was very helpful in explaining my bill, and she was very friendly and helpful (BIG smile on her face) to me and others that came in. Thank-you for your fast and friendly service! More
by gilmcguire
Employees Worked With
JR Lopez, Melva Walton
May 25, 2014
Always a pleasure to stop in. Vehicles need service and it is not something I look forward to but this service center makes it less of a chore. Susie Frazier has always made me f Vehicles need service and it is not something I look forward to but this service center makes it less of a chore. Susie Frazier has always made me feel welcome and usually remembers our last conversation even when I do not. Melva Walton made the part where I have to hand over my money less painful. In this case most of the work was under warrantee but she still made me laugh even while signing on the CC receipt. If you have to get your car serviced or repaired it's nice to be able to laugh through the ordeal. More
by caddmantx
Employees Worked With
Susie Frazier, Melva Walton
May 25, 2014
Trustworthy, dependable, great service ... and great coffee I started going to the Huffines service center in Plano, TX in 2009 because they are the official Saturn repair place in Dallas. I am so grateful to I started going to the Huffines service center in Plano, TX in 2009 because they are the official Saturn repair place in Dallas. I am so grateful to be directed there, as the service has always been perfect. I know nothing about car repair. I went there today for the 60,000 mile maintenance, and (because of "Car Talk" and other advisors), thought I needed new brake pads, timing belt, and other expensive maintenance. Frank Conti was my service manager, and he advised that I wait for the diagnostics before making any decisions. I planned on spending $1500 and the service was less than $350. Everyone at Huffines is great, but Frank gives the kind of customer service that makes women who know nothing about car repair feel secure. Bravo, Frank. At check-out, Shirley was personable and funny. My loyalty to Huffines is absolute. More
by clewis6871
Employees Worked With
Shirley, Frank Conti
May 24, 2014
Attitude My visit was a very good one, the workers were very nice to me and assisting me in every possible way. This is the why, I came here because of beautif My visit was a very good one, the workers were very nice to me and assisting me in every possible way. This is the why, I came here because of beautiful people like Ms. Melva Walton and Mr. Keith Overturf. there sweetie attitude. Thanks Chevrolet and its Staff More
by tanniman26
Employees Worked With
Keith Overturf, Melva Walton
May 23, 2014
Melva Walton , such a kind, courteous lady. She reviewed the two work orders I had and double checked them for price accuracy and made sure she rang them up accur , such a kind, courteous lady. She reviewed the two work orders I had and double checked them for price accuracy and made sure she rang them up accurately. Thought I had been dealing with my grandmother. Very nice experience at the cashier. More
by dongood
Employees Worked With
Melva Walton, Ryan Knowles
