Huffines Chevrolet Plano

Saturn recall Thank you to Susie Frasier for excellent communication so we knew when the recall parts were in and could schedule the work. I appreciate how she wan Thank you to Susie Frasier for excellent communication so we knew when the recall parts were in and could schedule the work. I appreciate how she wanted to save us money by completing the recall fixes first in hopes that one of them would fix our stuck ignition key problem. We still had to have additional work done to fix the key problem but it was worth a try. Susie is good at explaining and answering my questions, too. She has a warm and friendly manner as does the cashier, Melva Walton. More

Frank is AWESOME! Frank is the BEST service advisor. During the recall, he went above and beyond to provide exceptional service for me. I am new to Texas and did not pu Frank is the BEST service advisor. During the recall, he went above and beyond to provide exceptional service for me. I am new to Texas and did not purchase my car from Huffines, but he treated me as if he had known me for years. Thanks to Frank, when I purchase a new vehicle, I will be coming back to Huffines! More

New Car Sales Gary was great to work with. Told him what I wanted and how much I wanted to pay..drove off the lot that day. Thanks! Gary was great to work with. Told him what I wanted and how much I wanted to pay..drove off the lot that day. Thanks! More

Helpful service contacts The ladies I worked with were very helpful in accommodating my hectic schedule and service needs. I appreciate their assistance and recommend Huffine The ladies I worked with were very helpful in accommodating my hectic schedule and service needs. I appreciate their assistance and recommend Huffines to others. More

Needed a bigger car We looked around and decided on a 2015 Chevrolet Suburban for our new bigger family. They were able to order the exact model with all the extras we wa We looked around and decided on a 2015 Chevrolet Suburban for our new bigger family. They were able to order the exact model with all the extras we wanted. Mark Ackerman updated us along the way regarding delivery date. When my wife's sister and kids came in town during is time, they offered us a loaner suburban to help shuttle everyone around until our new suburban arrive. The suburban drives great and we are pleased with the whole experience. Thanks More

My Sales experience I went to this dealership May 19th and got my daughters vehicle serviced and they did a great job, while waiting I walked around the lot and dreamed o I went to this dealership May 19th and got my daughters vehicle serviced and they did a great job, while waiting I walked around the lot and dreamed of what new vehicle where out there now, I meet Steve Barnes (did a great job) he showed me around and we came up with the Chevy Malibu, however we could not come to a good payment plane for me at that time, so I thanked him and Jay for working with me. May 23, I came back to the service department to get my Chevy Cruze serviced, and again meet up with Steve, and we looked at some other options and at that time they send Bryce out to help Steve in getting a sale, (Bryce was very helpful, however, not really needed at that time, But I do want to say thank-you to Bryce for all the input he gave us.) Anyway, we worked out a deal on a New Chevy Cruze, did all the paperwork, however, the car was at an other lot so I was to pick it up on Saturday, but Steve call and told me that that car was already sold, so I went back down on Saturday morning to fine out what was going on, and again Steve and I walked around the lot and came across 2 Chevy Malibu's that I liked one Champaign color the other a White color, ( Hind sight, I should have taken the Champaign color it had a few more options like XM radio, which I thought the White one had also, but does NOT have, oh well it saves me some money in the long run.) Anyway, I ask Steve about a lease that I just seen on TV for $249 for 36 months, so he talked with Sean the (Birthday Boy) and he came out and said they can do a lease for $261 a month for 39 months which was OK with me, however, since I was there Friday for another car and did all the paperwork for that vehicle and to find out it was already sold, I asked if they could tined the car windows on the White Chevy Malibu, for my time I spend there at the dealership, and they agreed to that. So we made the deal, at the time we where doing the closing deal Steve had another one of his customers come back, and that is where Bryce stepped in and helped to deliver the Chevy Malibu, and walked me through of all the options on the car and help me to get the On-Star hooked up. On Tuesday, I got the windows tined, during the time that was getting done they let me have a loner car. I just want to say a BIG Thank-You to everyone that helped make this deal! More

Great Experience at Huffines in Plano We have had our Suburban service at Huffines for 13 years. We've got over 213K+ miles and still going strong. Reggie has always been helpful. We have had our Suburban service at Huffines for 13 years. We've got over 213K+ miles and still going strong. Reggie has always been helpful. More

Best Hyundai Dealer in DFW My wife and I purchased two 2014 Hyundai vehicles from Huffines Hyundai in May 2014, and from Tommy specifically. He was very communicative and helpf My wife and I purchased two 2014 Hyundai vehicles from Huffines Hyundai in May 2014, and from Tommy specifically. He was very communicative and helpful along the way. Even when my original financing plan hit a snag (my bad) the F&I team found me alternative financing from an established, national lender at even better terms that I originally had when I walked into the dealership. We financed my wife's through a different lender altogether and had no issues. They managed the different deals fluidly without any complications. We will definitely return to this dealership for service as well as purchasing any new Hyundai vehicles. Before we committed to Huffines, I had contacted some other Hyundai dealerships in the area during my initial research. I was glad to report to them that I purchased (not one but two) from Huffines in Plano. More

Pleasantly Surprised I just wanted to take a few minutes to thank Malia Thomas (Penington) for the outstanding, professional and courteous service she provided me with on I just wanted to take a few minutes to thank Malia Thomas (Penington) for the outstanding, professional and courteous service she provided me with on 5/30/14. I came in to talk with them about the Vehicle Exchange Program I had been contacted about while having the routine maintenance done on my 2013 Elantra and honestly, I didn’t expect it to be something that I would be interested in. After all, I had a very good car with low mileage that had been taken very good care of. But after having my questions about the program answered by Ashley Maya, I went ahead and decided to talk to a salesperson. Thanks Ashley, you did great and I appreciate you! Once I met Malia, I was once again treated like more than just a walking dollar sign. I was treated with respect and kindness through the entire process. While negotiating the sale, I also was able to meet with the Sales Manager, Ken Winston. Here’s where I thought the real pressure was going to come in. I readied myself for the hard sale that only a seasoned car salesman knows how to apply but, no?! Ken was helpful, knowledgeable and as interested in helping me feel comfortable with the sale as he was in helping his salesperson make the sale. We agreed on a number that I was comfortable with and all seemed right with the world. But I know what comes next. The F&I Guy. This is about to get real. Again, no pressure?! He did show me a few things for my car that would increase the payment we had talked about, but I let him know that the number we were at was where I needed to stay and he helped me out. Thank you Chris Berry, you batted cleanup and knocked it out of the park. Although all these people made the entire buying experience a great experience, I do especially want to thank Malia for her patience and her professional friendly approach. Thanks for sticking with me all afternoon and getting me into a great car! More

Huffines Plano is a great place for service!!! I always bring my Chevy's to Huffines in Plano for service because not only are the service managers friendly, honest and quick, so is the cashier sta I always bring my Chevy's to Huffines in Plano for service because not only are the service managers friendly, honest and quick, so is the cashier staff and parts team. There is no other place I will bring my vehicles than Huffines... More