
Huffines Chevrolet Plano
Plano, TX
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Friendly, professional and responsive Have always had good experiences with Melva and Keith. Feel like their family. Melva had my car up so fast, the blue tooth took over my phone call Have always had good experiences with Melva and Keith. Feel like their family. Melva had my car up so fast, the blue tooth took over my phone call. Made me smile. But what else could I have expected. Thanks Guys. More
Purchasing a 2015 Suburban was definitely the best decision! Recently our family decided our midsize SUV was just not a good fit for our family and our current lifestyle. We did a lot of research on size, gas m Recently our family decided our midsize SUV was just not a good fit for our family and our current lifestyle. We did a lot of research on size, gas mileage, options, standards, ratings and reviews and narrowed our search down to a few options. One at the top of the list was a new 2015 Suburban. Our family has not previously owned a Chevy vehicle so were unsure what to expect. Our last 2 family vehicle purchases had not been good experiences and honestly left us absolutely dreading the idea of taking a Saturday evening to make this purchase. We figured we would absolutely have to drag the purchase out to several weekends and several dealerships to get the right purchase at the right deal. So after forcing ourselves to make the trip we were expecting a long drawn out exhausting trip. Instead what we experienced was an absolutely easy, smooth, exciting purchase with only one stop. Our first stop at Ray Huffines proved to be the best decision we could have made. We were approached by our Sales Rep Ritchie in the parking lot. He was professional but friendly and not pushy. He was quick to ask what we were looking for and what we were interested in. He took what we provided and suggested a test drive. We test drove a fully loaded 2015. It was a GREAT ride, but was more than what we were looking for. Instead of pushing for an up sale and running us off (which is exactly what would have happened if he pressured us), Richie took the time after the test drive to talk with us about exactly our needs, wants, and priorities. He then went about looking at our options and walking through them with us. He even went out in the pouring rain to bring up several of the vehicles on the lot so we could see the options in person. After a quick look at a few we found exactly what we were looking for and wanted. He made the entire process smooth. He quickly transitioned us to the finance department where we again have had very bad experiences in previous purchases (Not Chevrolet) but everything went smoothly. There were no hidden agendas, no silly games on pricing, extras, etc. We were so impressed with their straight forward honesty. Jas was fantastic to work with, especially after a long day. It was amazing to us that such a large purchase went so well. We love our new Suburban, our boys LOVE our new Suburban and we will definitely recommend Huffines and their staff! Thank you so much for helping us with such a major family purchase to make the right decision for us. More
HHR Ignition switch recall Hey, your service and employees are great, fixed the problem in half of the time I expected, additional checks on the vehicles, tires, oil, etc., you Hey, your service and employees are great, fixed the problem in half of the time I expected, additional checks on the vehicles, tires, oil, etc., you know makes a person proud to see someone who cares. Second time dealing with J R, first with Melva, both outstanding employees as well as the rest of your staff, you have my 5 star rating for sure. I never had a problem with my recall problem, couldn't have had nicer people to fix it. More
Fast and Friendly My check engine light came on so I brought my car in for service. Susie took care of everything and even got me a car to drive for the day! Everythi My check engine light came on so I brought my car in for service. Susie took care of everything and even got me a car to drive for the day! Everything turned out great. I came to pick up my car on my lunch break. Melva had me out the door and back in my car in less than five minutes! Thanks Ray Huffines! More
True Customer Service Long story short: Major family emergency. Had to drive to Amarillo. My dad had been admitted to icu. Needed oil change first. Very long line. Asked fo Long story short: Major family emergency. Had to drive to Amarillo. My dad had been admitted to icu. Needed oil change first. Very long line. Asked for reputable quick lube for one time. Huffines slipped me in line in order to protect my safety and my car. The ladies at the counter were sympathetic and kind, assuring me they would pray for us. We nearly lost him! Five and a half months later, Daddy is very close to being out of the acute care and moving to rehab hospital! I'm back at Huffines for another oil change. ...this time patiently waiting my turn! More
Excellent Service I've had the best service from this dealership for over 17 years living in the Plano area. I would recommend this service center to anyone. I've had the best service from this dealership for over 17 years living in the Plano area. I would recommend this service center to anyone. More
Great people and service Ive had the best service from this dealership that i have ever had in the 35 years of owning a car. I would recommend this place to everyone I know. Ive had the best service from this dealership that i have ever had in the 35 years of owning a car. I would recommend this place to everyone I know. More
Ask For Jonathan Cruz What a great experience I had when shopping for a new car. I was referred to Jonathon Cruz and he did not disappoint. Jonathan was knowledgeable, prof What a great experience I had when shopping for a new car. I was referred to Jonathon Cruz and he did not disappoint. Jonathan was knowledgeable, professional and helpful. He listened to what I was looking for in my new car and gave me different possibilities. He even let me bring a suitcase to make sure the trunk would work for my needs. I had lots of questions and he answered them all. I was dreading the process of purchasing a new car but Jonathan and the financing department made the process smooth. I appreciate the fact that I was not pressured into anything. I made the decision on my own and a good decision to choose Huffines. I highly recommend you look up Jonathan when looking for a new Hyundai. Also thanks to Linda kennedy for the referral! More
Prompt. courteous service My interaction was with Mr Lopez, Mr Ryan and Shirley in the cashier section. All were peasant to deal with, answered questions and promptly returned My interaction was with Mr Lopez, Mr Ryan and Shirley in the cashier section. All were peasant to deal with, answered questions and promptly returned phone calls. Autos serviced were purchased new in appropriate year. Chevy Volt 2014 and 8,200 miles and a Pontiac Aztek 142,000 miles. This was the first vehicle repair service call on the Aztek. The Volt service call was in response to a self noticed warning light and an OnStar eMail, the Aztek due to understood wear and tear. All, Mr Lopez, Ryan and Shirley, have very excellent interpersonal skills. LFM More
Excellent Customer Service Thank you Keith, Melva and Cynthia for your exemplary customer service and caring attitude for me and my family! You all are definitely the BEST!! Thank you Keith, Melva and Cynthia for your exemplary customer service and caring attitude for me and my family! You all are definitely the BEST!! More