Huffines Chevrolet Plano

Great experience, thanks to Melva! Melva is GREAT. We walked in there and she had a smile on her face first thing in the morning, and she made us laugh the WHOLE time we were there. She Melva is GREAT. We walked in there and she had a smile on her face first thing in the morning, and she made us laugh the WHOLE time we were there. She is always sweet and friendly. She is a great worker, on top of things, and also makes being in there enjoyable. Loved her and she is a HUGE asset to your company. Thanks Melva!!! More

No Hassle Purchase I have driven a GMC Yukon since I purchased it new in 1999. It only has about 89,000 miles on it, so it was very hard to replace this vehicle. I not I have driven a GMC Yukon since I purchased it new in 1999. It only has about 89,000 miles on it, so it was very hard to replace this vehicle. I noticed that Costco had a special purchase program with GM, so I investigated this program at Huffine's with a service technician, Scott Orlowski, a friend of mine. Scott arranged for me to have a meeting with a representative of the Sales Department, John Tynan. John offered me the opportunity to test drive a Tahoe for about 5 days to appreciate the new features of a 2015 Tahoe. After the test drive, I thought about my new vehicle needs for a few weeks and went back to the dealership to talk with John. He was out ill for a few days, so Scott arranged for me to talk to Mark Ackerman. Mark made the purchase of my new Tahoe very hassle free. He found me the Tahoe that I wanted and delivered it the next day. More

Ray Huffines was my blessing on 1/9/2015 I have a 2011 Chevy traverse that had a leaking water pump(falls under the drive train warranty 5 yrs /100,000 miles) I purchased my traverse from Ray I have a 2011 Chevy traverse that had a leaking water pump(falls under the drive train warranty 5 yrs /100,000 miles) I purchased my traverse from Ray Huffines but I have been going to Young Chevrolet because it is so close to me. When I first noticed it leaking took my car to Young they informed me that they were a week behind and maybe somewhere else could get me in sooner. I then took my car to a non dealership where the gentleman checked it and said it was the water pump where he gave me a quote and said they could get it in and out the next day or so. Then he suggested to me that it may be covered under warranty. I then called Young Chevrolet again and discussed this with them. Again with no other suggestions but to take my car somewhere else. So I called Ray Huffines and spoke to Reggie Pimento about the problem and he said he could get me in and out in a day I also informed him I did not live close and would need a rental car and without hesitation it was all set up for me on the following morning(which was a Saturday morning) From the moment I pulled into the bay I could see the customer service that this place offers. I met with Reggie who took all my info and got me into my rental and I was on my way. He called that afternoon after my car was checked and said they discovered my front engine mount was leaking and loose. He gave me a quote and I approved the repair and also informed him I wanted my car detailed. He called me on Monday morning and said my car was ready. When I went to pick it up Reggie was at lunch so I had the pleasure of dealing with Frank Conti who was very professional and very nice. I asked if I could see my detailed car first and he located it and was happy to show it to me. I was amazed how clean my car was!!!It was like having a new car once again!! Then after checking out my car Frank brought me over to the cashier who was the friendliest women I had encountered in forever, so full of joy and gratitude and letting her customers know that it is people like us that keep her employed. The service here is 1st class and all the people I came in contact with were so professional and so friendly!!! Will recommend to anyone who ask where they should go for great service. More

Great Service Experience Ryan was fantastic. He was honest, straightforward and kept me up to date as things went on. The check out process was smooth and quick. This type of Ryan was fantastic. He was honest, straightforward and kept me up to date as things went on. The check out process was smooth and quick. This type of overall service is what people need. More

Good attentive salesperson “I just purchased a 2015 Chevy Traverse LS. My salesman was Steven Webber. He was a good listener, and thus helped me identify the vehicle that woul “I just purchased a 2015 Chevy Traverse LS. My salesman was Steven Webber. He was a good listener, and thus helped me identify the vehicle that would best fit my needs, and replace my beloved 2001 Chevy Tahoe. I don’t want to imply that he was low key, but he was not a high pressure salesman. I felt very comfortable dealing with him, and would do so again, and also recommend him to friends. Steve, thanks for a great sales experience.” More

Great Friendly Service I was there this morning for my oil change and tire repair. Keith Overturf is always very professional and friendly. Melva as usual always is such a I was there this morning for my oil change and tire repair. Keith Overturf is always very professional and friendly. Melva as usual always is such a pleasure to see, she always greets you with a smile,and makes you feel like you are welcomed there and that you are special. Way to go Melva. More

2 front tires I really enjoy coming to this service area to be welcomed by name and sincere smiles. Reggie has been our service manger for over 3 years and Ms. Melv I really enjoy coming to this service area to be welcomed by name and sincere smiles. Reggie has been our service manger for over 3 years and Ms. Melva is always ready to answer any question and solve any problems. She is getting ready to celebrate 15 years at this dealership and Mr. Reggie about 12 years. That says a lot about this location to where they can retain such quality service managers. More

Chev Malibu 2001 Recall I have purchased 2 cars from this dealership where the sales team and management are honest. I had a recall on my chev 2001 Malibu and called service I have purchased 2 cars from this dealership where the sales team and management are honest. I had a recall on my chev 2001 Malibu and called service dept and Ms Susie picked up and told me part was not available and she will call me once she gets it.She promptly called me to fix an appt and worked with me around my schedule.She got the recall fixed fast.Pl think of it why would a dealer call on a 13yrs old car and still provide great service.That is Huffines who always do that. Car buyers must just go and but their cars and also get serviced there with Ms Susie.Cashier Shirley will ensure you have yr coffee while you wait with a smile.Susie gets 5 star and Blessings Kishore More

THE HAND OF THE LORD I HAVE A 2002 SILVERADO PICKUP WITH 262,000 MILES WHICH I'M VERY FOND OF BUT WAS EXPERIENCING DEGRADING PERFORMANCE. YESTERDAY, WHILE TRAVELLING BAC I HAVE A 2002 SILVERADO PICKUP WITH 262,000 MILES WHICH I'M VERY FOND OF BUT WAS EXPERIENCING DEGRADING PERFORMANCE. YESTERDAY, WHILE TRAVELLING BACK HOME TO ROWLETT IT DIED ON ME. I DO NOT LIVE IN THE PLANO AREA BUT WITH THE HELP OF GOOGLE I LOCATED THE NEAREST CHEVEY SHOP WHICH WAS RAY HUFFINES PLANO. UPON ARRIVING, I WAS OVERWHELMED BY THE FRIENDLYNESS AND PROFESSIONALISM OF THE STAFF AND THEY DISCOVERED MY PROBLEM AND FIXED IT AND QUITE FRANKLY, THE TRUCK RUNS AS WELL AS OR EVEN BETTER THAN WHEN I BOUGHT IT 12 YEARS AGO. HOORAY FOR HUFFINES AND THE LORD WHO BROUGHT ME HERE! More